{"id":3101474,"url":"https://alion.io/job/booster-operations-supervisor","title":"Operations Supervisor","company":{"id":1806713,"name":"Booster","domain":"boosterusa.com","url":"https://alion.io/company/boosterusa","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Jose, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":71000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T01:46:14Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-11-03T05:52:52Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Description\nLocation: San Jose Yard\nReports To: Operations Manager\nDepartment: Operations\nSchedule: Varies by market; may include overnight, weekend, and holiday coverage\nPay Rate: $71,000 - $80,000 annually\nFLSA Status: Exempt\nTravel: Limited; based on business needs\nAbout Booster\nBooster is building the frictionless, tech-powered energy supply chain for modern transportation. We power the world's largest fleets more efficiently and sustainably through our direct operations and world-class partners.\nOur BoosterOS platform eliminates the usual manual frictions between order and cash, thereby enabling energy delivery to support more businesses at lower costs. Today, we deliver conventional and renewable fuels directly to fleet vehicles nationwide, reducing costs and lowering carbon emissions-while paving the way for future clean alternatives.\nAs demand for sustainable energy outpaces infrastructure, Booster provides the critical tech-driven, modular solution, helping customers seamlessly transition to better solutions for their operations, their communities, and our planet.\nWe lead by our values and hold ourselves - and each other - accountable to them. Our values guide how we interact, the choices we make, and the decisions we take-ultimately driving our long-term success as a business.\nSafety as our daily guiding principle, \nCustomer at the heart of all our actions, \nIntegrity in doing the right thing even when no one is looking, \nExcellence in never settling and always raising the bar \nBoldness in being brave and creating the future, and \nStewardship in supporting the planet and everyone on it-we support our communities, our customers, and our people while driving play, purpose, and potential every day. \nAbout the Role\nThe Operations Supervisor is responsible for the safe, reliable, and efficient execution of daily yard and field operations within an assigned market.\nThis role directly leads Service Professionals and ensures each shift is executed in accordance with customer commitments, safety requirements, fleet readiness, labor plans, and Booster’s operating standards.\nThe Operations Supervisor is a frontline leader who manages the business through Booster’s Business System (BBS) and the core pillars of SQDPP - Safety, Quality, Delivery, Productivity, and People. The Supervisor is expected to use visual management, standard work, structured problem solving, and disciplined follow-through to identify performance gaps and take corrective action.\nSuccess in this role means the shift operates safely, customer commitments are consistently met, labor and fleet are effectively utilized, drivers are developed and held accountable, and recurring operational issues are systematically reduced.\nJob Responsibilities\n1. Daily Operations & Shift Execution - 30%\nOwn safe and reliable execution of assigned yard and field operations.\nLead start-of-shift meetings and ensure clear alignment around safety, customer priorities, routes, staffing, fleet readiness, and operational risks.\nAssign Service Professionals, vehicles, routes, and work based on business priorities and available capacity.\nMonitor execution throughout the shift and adjust staffing, routing, or resources as conditions change.\nEnsure customer commitments are completed accurately and on time.\nMaintain clear operational handoffs between shifts.\nMonitor route completion, service misses, delays, and operational exceptions.\nTake timely containment action when performance is at risk.\nEscalate material customer, safety, fleet, or operational issues when appropriate.\n2. Safety, Quality & Compliance - 20%\nServe as the frontline owner of safety and compliance for the assigned shift.\nReinforce Booster safety standards and stop unsafe work when necessary.\nEnsure Service Professionals complete required pre-trip and post-trip inspections.\nMaintain compliance with DOT, hazmat, environmental, and company requirements.\nConduct field observations, audits, and coaching related to safe work practices.\nMonitor service quality and identify execution gaps that may create customer, safety, or compliance risk.\nEnsure incidents, injuries, spills, vehicle issues, and near misses are immediately reported and appropriately escalated.\nParticipate in incident investigations, RCCMs, and corrective actions.\nEnsure safety and quality countermeasures are implemented and sustained.\n3. People Leadership & Development - 20%\nDirectly lead, coach, and develop assigned Service Professionals.\nSet clear expectations regarding safety, attendance, productivity, quality, customer service, and professional conduct.\nProvide real-time coaching and feedback based on observed performance.\nConduct regular performance discussions and address performance gaps promptly.\nSupport new-hire onboarding and development.\nReinforce standard work and ensure employees understand both what is expected and why.\nPartner with Operations leadership and People/HR on employee performance and retention issues.\nIdentify employees with potential for expanded responsibility or leadership development.\nBuild a culture of accountability, teamwork, ownership, and continuous improvement.\n4. BBS Execution & Performance Management - 15%\nManage daily operations through Booster’s Business System.\nMaintain visual management of assigned SQDPP metrics.\nReview actual performance against target and identify abnormal conditions.\nParticipate in Tier meetings, BURs, and other appropriate operating reviews.\nDevelop clear actions for metrics that are off target.\nEnsure actions have owners, due dates, and measurable expected outcomes.\nUse RCCM and structured root-cause problem solving for recurring or material operational issues.\nApply 5-Why, Pareto analysis, and other BBS tools where appropriate.\nMaintain and reinforce operational standard work.\nFollow countermeasures through completion and validate effectiveness.\n5. Fleet, Labor & Resource Management - 10%\nPartner with Fleet/Maintenance to ensure vehicles and equipment are operationally ready.\nIdentify vehicle issues early and coordinate repair or replacement needs.\nManage labor utilization within established operating plans.\nMonitor overtime, attendance, staffing gaps, and resource constraints.\nAdjust staffing and assignments to support safe and efficient execution.\nMaintain appropriate visibility to vehicle and driver capacity.\nSupport tanker movement, vehicle recovery, or other operational requirements where properly qualified.\nMaintain or obtain required licensing/certifications where business needs require it.\n6. Customer & Cross-Functional Coordination - 5%\nPartner with Customer Success, Account Management, Fleet, Safety, and other functions to support reliable customer service.\nCommunicate material service risks and operational issues promptly.\nSupport service recovery following operational misses.\nProvide clear operational information and recommended actions.\nClose the loop on issues affecting customers and internal partners.\nKey Performance Measures\nPotential measures should include:\nSafety incidents / preventable incidents\nQuality defects\nCustomer service misses\nOn-time route completion\nGallons delivered\nGallons per hour / productivity\nLabor utilization\nOvertime\nFleet availability\nRoute completion\nAttendance\nEmployee turnover / retention\nTraining completion\nAction closure\nRCCM effectiveness\nCustomer escalations\nRequirements\nHigh school diploma or equivalent required.\n2+ years of supervisory or frontline leadership experience.\nExperience in logistics, transportation, fleet, distribution, field services, or similar operational environments preferred.\nWorking knowledge of DOT regulations and compliance requirements.\nDemonstrated ability to lead frontline employees in a fast-paced operating environment.\nStrong problem-solving and decision-making capability.\nAbility to manage changing operational priorities in real time.\nStrong written and verbal communication skills.\nAbility to use data and operating metrics to manage performance.\nStrong accountability, follow-through, and organizational skills.\nClean and insurable driving record.\nAbility to work assigned overnight, weekend, or nontraditional shifts.\nAbility to obtain required CDL or other certifications where business needs require.\nPreferred Skills\nHazmat transportation experience.\nFuel, fleet, logistics, last-mile, or transportation experience.\nExperience with Lean Daily Management.\nFamiliarity with Lean, Toyota Production System, Danaher Business System, or similar operating systems.\nExperience leading distributed or mobile frontline teams.\nExperience using route-planning, fleet-management, or workforce-management systems.\nWhat Success Looks Like\nSafe and compliant operations.\nCustomer commitments consistently met.\nStrong Service Professional accountability and engagement.\nReliable fleet and shift execution.\nImproved productivity and labor utilization.\nReduced service misses and repeat failures.\nStrong standard-work adherence.\nEffective root-cause problem solving.\nTimely action closure.\nStrong employee development and retention.\nBenefits:\nMedical, Dental, Vision, Supplemental Life Insurance\nHealth Savings Account\nFlexible Spending Accounts\nAncillary Coverage (Critical Illness, Hospital Indemnity, Accident)\nCompany Paid Short Term Disability, Long Term Disability, Basic Life Insurance\n401(k) Plan\nStock Options at a fast-growing startup!\nWhat makes Booster different?\nEmployee Discounted Fuel!\nVacation Time, Sick Time, and Floating Holidays\nCommitted to Equity and Inclusion\nMentorship and learning opportunities are available\nCareer progression for growth and advancement\nEmployee Referral Program\nIndividuals seeking employment at Booster are considered without regards to race, religion, color, national origin, ancestry, sex, gender, gender identity, gender expression, sexual orientation, marital status, age, physical or mental disability or medical condition (except where physical fitness is a valid occupational qualification), genetic information, veteran status, or any other consideration made unlawful by federal, state or local laws.\nBooster does not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.\nDisclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.\nBooster doesn't accept unsolicited agency resumes and won't pay fees to any third-party agency or firm that doesn't have a signed agreement with Booster.\n#IND123\nSalary Description\n$71,000 - $80,000 Annually","description_format":"text","description_chars":10890,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance","Stock options"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Delivery","Oil & Gas"],"lifecycle":[{"event":"open","at":"2026-10-22T17:39:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":107500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.838,"p_room":0.9,"age_days":12,"expected_fill_days":25,"reasons":["conf:0","win:mid"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/booster-operations-supervisor","json_url":"https://alion.io/job/booster-operations-supervisor.json","meta":{"generated_at":"2026-11-03T06:19:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8834,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1806713},"rest":"https://alion.io/mcp/rest/get_company?id=1806713"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbooster-operations-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbooster-operations-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbooster-operations-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/booster-operations-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbooster-operations-supervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3101474}},{"tool":"search_jobs","arguments":{"company":"boosterusa.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3101474},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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