{"id":1803916,"url":"https://alion.io/job/booyco-electronics-office-manager","title":"Office Manager","company":{"id":3880347,"name":"Booyco Electronics","domain":"booyco-electronics.co.za","url":"https://alion.io/company/booyco-electronics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Simplify","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rustenburg, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15000,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-08-19T00:00:00Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-12T23:51:22Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Main Purpose of the Role\nThe Office Manager is responsible for leading and coordinating all administrative activities within the Rustenburg Branch. The role supervises three Branch Administrators and ensures accurate, compliant and timely operational support, reporting, document control and customer-service administration.\nThe incumbent is also responsible for BECS compliance and reporting, including the analysis of overtime, travel and kilometre claims, workforce data, overtime recoverability and payroll-submission accuracy.\nEducation, Experience and Competencies\nGrade 12/National Senior Certificate.\nDiploma in Office Management, Business Administration or a related field would be advantageous.\nMinimum five years’ experience in administration or operational support.\nPrevious experience supervising or coordinating administrative employees.\nKnowledge of branch administration, stock control, customer repairs, COCs, service reports, PODs and invoicing processes.\nAdvanced Microsoft Excel skills.\nExperience using BECS and operational reporting systems.\nUnderstanding of overtime, travel and kilometre-claim approval and reporting processes.\nStrong analytical and problem-solving abilities.\nExcellent attention to detail and commitment to data accuracy.\nStrong leadership, planning and organisational skills.\nProfessional communication and stakeholder-management skills.\nValid Code B driver’s licence.\nResponsibilities\nSupervise, coach, support and allocate work to three Branch Administrators.\nCoordinate the daily administrative activities of the Rustenburg Branch.\nEnsure that operational records are accurate, complete and processed within the required timelines.\nManage branch stock administration, including stock movements, ordering, stock counts and variance resolution.\nMonitor customer repairs, turnaround times and outstanding actions.\nEnsure that COCs, service reports, maintenance reports and supporting documentation are completed and submitted timeously.\nMonitor outstanding PODs, invoices and documentation required for customer invoicing.\nCoordinate PPE, tools, technician compliance documentation and pool-vehicle administration.\nMaintain the branch SLA tracker and escalate operational and administrative risks.\nConsolidate BECS information into the weekly analysis report.\nAnalyse overtime, travel claims, kilometre claims and operational workforce data weekly and monthly.\nReview and audit overtime, kilometre and travel claims and their supporting justifications.\nEnsure claims comply with company policies, approval requirements and reporting standards.\nMonitor overtime recoverability and identify monthly cost drivers, trends and exceptions.\nAnalyse and escalate data discrepancies, exceptions and process non-compliance.\nEnsure the integrity and accuracy of information submitted for payroll processing.\nProduce monthly management reports, presentations and trend analyses.\nMaintain branch document-control, SHEQ, ISO and audit-readiness requirements.\nTrack audit findings and corrective actions through to completion.\nMaintain professional relationships with the Area Manager, Account Managers, Finance, employees and customers.\nEscalate operational risks and material data discrepancies to the Area Manager.","description_format":"text","description_chars":3245,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T18:54:27Z"}],"visa":[],"liveness":{"score":17,"band":"cold","label":"Long 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