{"id":462677,"url":"https://alion.io/job/booz-allen-hamilton-crm-program-specialist","title":"CRM Program Specialist","company":{"id":244,"name":"Booz Allen Hamilton","domain":"boozallen.com","url":"https://alion.io/company/booz-allen","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":146,"ghost_share":0,"stale_share":0.555,"repost_share":0.027,"time_to_fill_p50_days":29,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McLean, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":86800,"max":198000,"currency":"USD","period":"year","gross":null,"usd_annual":198000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentforce","optional":false},{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-07-28T00:00:00Z","employer_posted_date":"2026-07-28","last_verified_at":"2026-10-22T04:55:15Z","board_verified":true,"closed_at":null,"days_open":88,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":88},"description":"CRM Program SpecialistThe Opportunity:\nDrive the adoption of the company’s opportunity pipeline and customer relationship management (CRM)system. Promote CRM best practices through effective use of Salesforce functionality to support users and enhance operational efficiency. Build and maintain workflows and automation to continuously improve the CRM user experience. Partner with cross-functional teams to improve processes and increase platform adoption. Actively participate in governance processes as a user advocate. Document requirements and collaborate closely with the Chief Information Office to plan release schedules for new enhancements. Provide Tier 1 user support and troubleshooting to ensure a smooth and reliable CRM experience. Due to the nature of work performed within this facility, U.S. citizenship is required.\nYou Have:\n5+ years of experiencewith Salesforce\n\n2+ years of experiencewith business intelligence tools, including Tableau or Power BI\n\nExperienceusing and configuring Agentforce\n\nExperiencecreating and maintaining customer-ready documentation\n\nAbility tocommunicate with audiences varying in size and seniority\n\nBachelor’s degree\n\nNice If You Have:\nExperiencewith Microsoft Dynamics 365 and Microsoft Power Platform\n\nAbility toalign technology solutions to business objectives\n\nAbility todisplay an executive presence and strong stakeholder management\n\nAbility tosupport continuous improvement and operational excellence\n\nAbility tothrive in a fast-paced, high-performance enterprise environment\n\nPossession ofexcellent written and verbal communication skills\n\nPossession ofexcellent organizational skills\n\nSalesforce Administrator, Advanced Administrator, or Business Analyst Certifications\n\nCompensation\nAt Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.\nSalary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $86,800.00 to $198,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.Identity Statement\nAs part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.\nCandidate AI Usage Policy\nAI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.\nWork Model\nOur people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. 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You may also be required to work from or visit a customer facility.\n\nOnsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.\n\nCommitment to Non-Discrimination\nAll qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.","description_format":"text","description_chars":5165,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["National Security","Intelligence","IT Consulting & Digital Transformation","Management Consulting"],"lifecycle":[{"event":"open","at":"2026-09-06T11:27:09Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 10 · green card filings: 2","filings_12m":10,"filings_prev_12m":16,"green_card_filings_12m":2,"median_offered_wage_usd":170833,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":9}],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.399,"p_room":0.28,"age_days":87,"expected_fill_days":29,"reasons":["conf:24","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":198000,"is_top_pay":true},"html_url":"https://alion.io/job/booz-allen-hamilton-crm-program-specialist","json_url":"https://alion.io/job/booz-allen-hamilton-crm-program-specialist.json","meta":{"generated_at":"2026-10-24T04:15:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6678,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":244},"rest":"https://alion.io/mcp/rest/get_company?id=244"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbooz-allen-hamilton-crm-program-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbooz-allen-hamilton-crm-program-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbooz-allen-hamilton-crm-program-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/booz-allen-hamilton-crm-program-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbooz-allen-hamilton-crm-program-specialist"}]}