# Customer Service Representative - Utility

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work. This position will be located in: Greenville, SC Application Deadline: Posted Until Filled Please note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active. Pay Range: *Individual compensation is determined based on several factors, including job-related skills and qualifications, education, relevant experience, work location, internal equity considerations, and the overall responsibilities of the position. Job Summary The Customer Service Representative supports the day-to-day operations of the Customer Service Team in promoting sales, obtaining orders, and providing service to our customers. This role obtains orders, provides customers timely follow-up on technical inquiries, maintains reports, actively participate in the marketing and sale of Border States’ products and services, resolves customer billing problems, and provides input on product evaluations, code descri

- **Id**: 3477731
- **Url**: <https://alion.io/job/border-states-customer-service-representative-utility>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Greenville, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: yes
- **Status**: live
- **First seen at**: 2026-10-29T19:21:25Z
- **Employer posted date**: 2026-10-29
- **Last verified at**: 2026-11-09T13:24:20Z
- **Board verified**: yes
- **Days open**: 10
- **Description format**: text
- **Description chars**: 9433
- **Description truncated**: no
- **Benefits**: Equity, Life insurance, Retirement plans
- **Relocation offered**: no
- **Industries**: Wholesale, Electrical Equipment & Cables

## Company

- **Id**: 14128
- **Name**: Border States
- **Domain**: borderstates.com
- **Url**: <https://alion.io/company/borderstates>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: SuccessFactors

## Salary estimate

- **Min usd**: 24000
- **Max usd**: 45000
- **Period**: year
- **Method**: role_seniority_country_remote_cell
- **Sample n**: 1280

## Technologies

- **Microsoft Office** — Optional: no
- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 10

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Languages

- Language: English; Level: All levels; Optional: yes

## Lifecycle

- Event: open; At: 2026-10-29T19:21:25Z

## Liveness

- **Score**: 77
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.851
- **P room**: 0.9
- **Age days**: 10
- **Expected fill days**: 25
- **Reasons**: conf:3, win:mid, comp:junior,brand
- **Computed at**: 2026-11-09T06:03:00Z

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.