{"id":1182227,"url":"https://alion.io/job/borderstates-alliance-account-manager","title":"Alliance Account Manager","company":{"id":14128,"name":"Border States","domain":"borderstates.com","url":"https://alion.io/company/borderstates","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pewaukee, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":132000,"period":"year","method":"role_country_seniority_unknown","sample_n":8679},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-13T01:16:17Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.\nThis position will be located in: Pewaukee, WI\nApplication Deadline: October 2, 2026 or Posted Until Filled\nPlease note that the position may be filled before or after the listed application deadline. Applications will only be accepted while the posting remains active.\nJob Summary\nSupports vision and direction established by the Alliance Director/Manager when managing assigned alliance account relationships. Responsible for activities to drive innovation, continuous improvement and customer satisfaction. Coordinates branch and corporate resources and activities for customer development, project implementation, integration and retention. Formulates and articulates methods and plans for customer business process enhancements in the areas of procurement, logistics, operations, technology, and finance. Develops and maintains successful long-term alliance customer management relationships.\nResponsibilities\nEssential Functions\nImplements and maintains strategies and relationships for the alliance customer while serving as the key contact and advocate. \nParticipates in the development and implementation of annual plans and supports long-term goals and direction with the regional management for assigned alliance accounts.\nEnsures there is agreement compliance, customer satisfaction, relationship and process integration, core team communication and follow through for assigned alliance customers.\nEnsures consistent, accurate communication between the alliance customer and Border States. \nUses established performance metrics to help drive continuous improvement.\nCollaborates with company sourcing, engineering and customer standards to ensure lowest total cost and supply chain continuity for the alliance customer.\nParticipates in providing forecasts, strategy planning, coordination of initiatives, presentations, product category strategies, use of measurement tools, planning and coordination of annual efforts, resource deployment, and service management.\nSeeks out and identifies performance and internal relationship concerns and reports those concerns to executive management and helps develop issue resolution plans.\nParticipates in established core team meetings.\nParticipates in the development and implementation of short-term objectives and action plans to support overall satisfaction and retention of alliance customers, company and customer strategies, sales development, demand forecasting, proposal coordination, presentations, financial projections, cross market strategies, and measurement tools for assigned alliance customers.\nProvides input into the development of new supply chain solutions, systems, technology, methods, ideas, innovations and procedures that ensure retention and overall effectiveness and efficiency in serving alliance customers.\nProvides feedback from the field on customer satisfaction, pricing, products, quality, service, customer needs and new offerings. \nProvides feedback on the performance of vendors and acts as a vendor alignment advisor.\nMonitors sourcing and aggregation activities and collaborates with the alliance team to ensure service, reduce total cost, drive innovation and improvement, enhance relationships and to promote diversity.\nNon-essential Functions\nInvolved in local supplier diversity events. \nActs as a corporate customer advocate and performs the duties of the corporate representative for alliance core teams as assigned. \nAdheres to FY budgetary objectives, and provides accurate, timely documentation of expenses, and other information as requested.\nPerforms other duties as assigned by supervisor of designate.\nQualifications\nFour-year business, sales, marketing or trade degree or the equivalent in related work experiences. \nMinimum of four-years of prior customer service, marketing, and quotation or sales experience preferred. \nMinimum of five-years of prior distribution sales experience preferred. \nExperience with presenting in front of a large group.\nTechnical competence in distribution to understand what drives our customers’ business to ensure we deliver meaningful business outcomes.\nAbility to read, write and speak in English required. \nPrefer strong working knowledge of PC for Windows, Microsoft Office (Excel, Word, Access, and PowerPoint), Internet, Email and SAP software. \nSkills and Abilities\nConsistently provides responsive, quality service to meet and exceed customer expectations. \nExcellent interpersonal, written and verbal communication skills.\nAbility to effectively plan and organize. \nExcellent customer service skills include being competent, accurate, responsive and engaged.\nAbility to read a one-line diagram (electrical drawings).\nPhysical Requirements\nFrequency at which you would carry/lift in a typical day:\nOccasionally 0 - 33% Frequently 34 - 66% Continuously: 67 - 100%\nLift from Waist:< than 10 lbs. - Not at all\n10 to 25 lbs. - Not at all\n26 to 50 lbs. - Not at all\n51 to 75 lbs. - Not at all\n75 to 100 lbs. - Not at all\n100+ lbs. - Not at all\n\nLift from Floor:< than 10 lbs. - Frequently\n10 to 25 lbs. - Frequently\n26 to 50 lbs. - Frequently\n51 to 75 lbs. - Not at all\n75 to 100 lbs. - Not at all\n100+ lbs. - Not at all\n\nCarried for Distance:< than 10 lbs. - Not at all\n10 to 25 lbs. - Not at all\n26 to 50 lbs. - Not at all\n51 to 75 lbs. - Not at all\n75 to 100 lbs. - Not at all\n100+ lbs. - Not at all\n\nPhysical Activity\nFrequency at which you would do the following in a typical day:\n Sitting (a continuous period of being seated) - Continuously\n Standing (for sustained periods of time) - Frequently\n Walking (moving about on foot to accomplish tasks) - Frequently\n Bending/stooping (downward and forward) - Frequently\n Crawling (moving about on hands and knees or hands and feet) - Not at all\n Climbing/Walking Stairs (ascending or descending) - Frequently\n Reaching (extending arms in any direction) - Frequently\n Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally\n Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally\n Balancing (maintaining body equilibrium to prevent falling) - Occasionally\n Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Frequently\n Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally\n Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally\n Grasping (Applying pressure to an object with the fingers and palm) - Frequently\n Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Frequently\n Talking (expressing or exchanging ideas by means of the spoken word) - Continuously\n Driving (the control and operation of a motor vehicle) - Frequently\n Desk work (work usually performed at a desk) - Frequently\nUse of a computer - Frequently\nUse of a telephone - Continuously\n Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously\n Exposure (to adverse weather & temperature conditions)- Occasionally\n Travel (travel needed to perform job duties) - Frequently\nAdditional Information\nThis job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation.\nOur History\nBorder States is a leader in the electrical supply distribution industry with approximately 130 locations in 31 states. Our employee-owners are second to none in delivering top-notch customer service and in demonstrating extra-ordinary people skills. We are one of the largest independent electrical distributors in the United States providing products and services to the construction, industrial and utility industries. Border States has a competitive benefit package and is a 100 percent employee-owned company. Employee-ownership is a significant part of our culture and our success stems from the dedication of our employee-owners. We practice open-book management and our employee-owners are empowered with clearly defined levels of authority to be innovative and decisive, allowing us to respond quickly to the needs of customers. Employee-owners understand their roles in the success of the company and care about customers’ needs, which drives our focus on adding value to everything we do. We recognize that not all customers are the same and each has specific requirements. Our employee-owners understand these diverse needs and have the commitment, resourcefulness and flexibility to outperform all others.\nValues\nAs a Border States employee-owner, you’re responsible for living our mission, service philosophy and service standards.\nOur Purpose\nWe believe unstoppable businesses shouldn't go it alone. We are owners - of relationships, of outcomes, of every moment these unstoppable businesses need to deliver.\nService Philosophy\nWe earn customer loyalty and confidence by caring about their needs and adding value to everything we do.\nService Standards\nBorder States employee-owners are competent, accurate, responsive, and engaged .\nYour career\nJoin an experienced team at one of the largest electrical distributors in the United States. What are you waiting for?\nBorder States has a competitive benefits package which includes but is not limited to:\nHealth, Dental and Vision Benefits\nAccident, Critical Illness, Hospital Indemnity\nFSA & HSA\nEmployee Stock Ownership Plan (ESOP)\nDisability Benefits\n401(k) Retirement Plan\nLife Insurance\nEmployee Assistance Program\nPaid Holidays\nPaid Volunteer Time\nPersonal Leave time and more!\nBorder States provides bonuses to their employee-owners upon the achievement of branch and company goals.\nEqual Opportunity For All\nIt’s not just the law. It’s something we’ve believed in since our founding. We value the diversity of all of our employee-owners and will always be an equal opportunity employer.\nDrug Free/Smoke Free workplace\nEmployment may be contingent on the offered candidate successfully passing one or more of the following pre-employment screenings:\nCriminal background check (required for all positions)\nMotor Vehicle Record (MVR) check (required for positions involving driving)\nDrug testing\nThe MVR check and drug testing vary by role and will be communicated to the offered candidate during the onboarding process and as applicable.","description_format":"text","description_chars":10671,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-09-24T14:26:31Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.46,"p_room":0.45,"age_days":24,"expected_fill_days":16,"reasons":["conf:4","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/borderstates-alliance-account-manager","json_url":"https://alion.io/job/borderstates-alliance-account-manager.json","meta":{"generated_at":"2026-10-13T01:25:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2106,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14128},"rest":"https://alion.io/mcp/rest/get_company?id=14128"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fborderstates-alliance-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fborderstates-alliance-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fborderstates-alliance-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/borderstates-alliance-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fborderstates-alliance-account-manager"}]}