{"id":3105390,"url":"https://alion.io/job/borgwarner-costumer-service-representative","title":"Costumer Service Representative","company":{"id":1770939,"name":"BorgWarner","domain":"borgwarner.com","url":"https://alion.io/company/borgwarner","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":32,"ghost_share":0,"stale_share":0.906,"repost_share":0,"time_to_fill_p50_days":18,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Luis Potosí, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T18:58:22Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-23T10:25:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"BorgWarner is a global product leader in delivering innovative and sustainable mobility solutions for the vehicle market. We are a company of innovators and independent thinkers that brings together talented employees, meaningful work, and amazing technology in a unique environment. At BorgWarner we constantly work towards our vision of a clean and energy-efficient world.\nOur Culture\nWe believe health and safety of our employees are a top priority, we care about our local communities and the global environment. BorgWarner promotes and nurtures a diverse and inclusive environment, honors integrity, strives for excellence, commits to responsibility for our communities and the environment, and builds on the power of collaboration. \nCareer Opportunities\nWe manage talent as seriously as we manage our businesses and encourage you to learn about our proud history, strong culture, technologies and future vision. We offer a strong local presence and interesting global opportunities. Start your future with BorgWarner now!\nJob purpose\nBorgWarner PowerDrive Systems is currently looking for “dynamic, results driven” individual to join as a Customer Service. In this role, and under direct supervision of the Materials & Logistics Manager, the Customer Service Rep. will be primarily responsible for ensuring that customer orders are correct and should be the customer's first contact regarding communication of order status and related issues or timely delivery of orders.\nKEY ACCOUNTABILITIES\nReceive customer information and update orders in a timely and correct manner according to delivery policies.\nCommunicate customer requirements on their behalf to the Production Control area.\nRequest that available finished product inventory be shipped in a timely manner.\nProvide Customers with timely feedback regarding the status of their orders.\nPlace, cancel and expedite orders.\nBeing the official representative of the company to maintain efficient communication and a healthy working relationship with all Clients, continually striving to improve said relationship.\nKeep management informed regarding existing or potential problems that could prevent the delivery of orders.\nQUALIFICATIONS\nSchooling: Degree in Administration, International Trade, Economics, Industrial Engineering.\nTime of experience in a similar position: 1 year or more in a similar position.\nRequired technical knowledge: Knowledge of manufacturing processes.\nOther requirements: Microsoft Office, ERP System.\nCOMPETENCIES\nPriority setting\nCustomer Focus\nQuality Decisions\nDrive for Results\nAction Oriented\nWhat we offer\nMajor Medical Expenses\nLife Insurance\nDental Plan\nSaving Fund without legal cap\nGrocery voucher without legal cap\nAnnual bonus\nAdditional holidays\nBereavement days\nDays per marriage\nWhat we believe\nInclusion - We value diversity in people, ideas, and experiences.\nIntegrity - We believe in transparency, authenticity, and depend on each other to deliver what we promise.\nExcellence - We contribute to our developments by seeking knowledge and sharing information.\nResponsibility - We care about our local communities and the global environment.\nCollaboration - We are one BorgWarner.\nSafety\nThis position will adhere to Global Star Safety Program, including safety rules, practices and training as outlined in the local BorgWarner Safety Policy Manual, which includes the use of equipment, protective devices, or clothing that the employer requires. This individual will work in manners that stress the importance of preventing accidents and illnesses. He/she must take every precaution reasonable in the given circumstance for the protection of themselves and coworkers. In addition, he/she is responsible for reporting all injuries and/or possible dangerous situations, incidents, or occurrences to the immediate supervisor.\nEqual Employment Opportunity\nBorgWarner is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, or disability.\nNo Unauthorized Referrals from Recruiters & Vendors\nPlease note that BorgWarner and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to BorgWarner will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.\nCareer Scam Disclaimer\nBorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their Social Security numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.\nJoin the company that is creating solutions that support a cleaner, more energy-efficient world.\nFor more information about BorgWarner, please visit www.borgwarner.com\n-Internal Use Only: SalaryGlobal Terms of Use and Privacy Statement\nCarefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.\nPlease access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.\nCareer Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner’s website to verify the authenticity of any employment opportunities.","description_format":"text","description_chars":6801,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Automotive Components"],"lifecycle":[{"event":"open","at":"2026-10-22T18:58:22Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":0,"expected_fill_days":18,"reasons":["conf:1","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/borgwarner-costumer-service-representative","json_url":"https://alion.io/job/borgwarner-costumer-service-representative.json","meta":{"generated_at":"2026-10-23T17:39:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26827,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770939},"rest":"https://alion.io/mcp/rest/get_company?id=1770939"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fborgwarner-costumer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fborgwarner-costumer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fborgwarner-costumer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/borgwarner-costumer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fborgwarner-costumer-service-representative"}]}