{"id":3477958,"url":"https://alion.io/job/bosch-customer-service-representative-3","title":"Customer Service Representative","company":{"id":132,"name":"Bosch","domain":"bosch.com","url":"https://alion.io/company/bosch","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":1012,"ghost_share":0,"stale_share":0.978,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["El Paso, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":50000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1280},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-29T16:04:38Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T16:27:11Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"We Are Bosch.\nAt Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our areas of activity are every bit as diverse as our outstanding Bosch teams around the world. Their creativity is the key to innovation through connected living, mobility, or industry.\nLet’s grow together, enjoy more, and inspire each other. Work #LikeABosch\nReinvent yourself: At Bosch, you will evolve.\nDiscover new directions: At Bosch, you will find your place.\nBalance your life: At Bosch, your job matches your lifestyle.\nCelebrate success: At Bosch, we celebrate you.\nBe yourself: At Bosch, we value values.\nShape tomorrow: At Bosch, you change lives.\n Daily Tasks:\nOrganize daily orders to ensure correct on-time shipping.\nCommunicate with various departments on varying topics related to shipping/warehousing.\nWork closely with planning team to achieve 100% customer satisfaction and zero customer incidents.\nVerify availability of material required for shipment completion.\nProactively conduct analysis in warehouse system to identify reasons behind potential shipment delays and execute corrective action.\nCommunicate to warehouse personnel all shipping requirements.\nOther Workplace Considerations:\nLifting products/materials up to 40 pounds in weight.\nStanding, walking, bending and twisting, as required to complete job task\nMust be willing to work 2nd Shift and extended hours, including Saturdays as needed\n Basic Qualifications:\nHigh School Diploma or GED from in accredited institution\n1+ Years of Warehousing Experience\n1+ Years of Customer Service experience\n1+ Years of Microsoft Applications experience (Word, Outlook, Excel, etc)\nPreferred qualifications\nShipping experience\nProficient in English Language (Read and Write)\nGood computer skills and keyboard proficiency\nExcellent communication skills\nAbility to work as part of a Team\nWarehouse management systems, such as SAP, AS400, etc.)\n Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.\nRelocation not available\nIn addition to your base compensation, Bosch offers a comprehensive benefits package that includes health, dental, and vision plans; health savings accounts (HSA); flexible spending accounts; 401(K) retirement plans with an employer match; wellness programs; life insurance; short- and long-term disability insurance; paid time off; parental leave, adoption assistance; and reimbursement of education expenses.\nLearn more about our full benefits offerings by visiting: www.myboschbenefits.com. Pay ranges included in the postings generally reflect base salary; certain positions may include bonus, commission, or additional benefits.\nEqual Opportunity Employer, including disability / veterans.\nPlease note that employment is contingent upon the successful completion of a drug screen and background check. 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