{"id":2549067,"url":"https://alion.io/job/bosch-ejecutivo-call-center-jr--2","title":"Ejecutivo Call Center Jr.","company":{"id":132,"name":"Bosch","domain":"bosch.com","url":"https://alion.io/company/bosch","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":76,"open_postings":1010,"ghost_share":0,"stale_share":0.978,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Providencia, Chile"],"countries":["CL"],"hiring_countries":["CL"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":15500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2087},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-14T17:28:14Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-02T02:42:51Z","board_verified":true,"closed_at":null,"days_open":18,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":18},"description":"En Bosch Home Comfort Chile creemos en el talento como motor de innovación. Formarás parte de una compañía global que desarrolla soluciones de climatización y confort eficientes y sustentables, impactando positivamente la vida de las personas.\nSi estás iniciando tu carrera y buscas aprendizaje, desafíos reales y desarrollo profesional en una empresa con propósito, Bosch es el lugar para ti.\nSúmate a nuestro equipo y hagamos posible el futuro.\n En Bosch Home Comfort Chile buscamos incorporar talento para apoyar nuestro servicio de atención al cliente. La persona seleccionada será responsable de brindar una atención oportuna, cordial y eficiente a nuestros clientes, siguiendo los estándares y protocolos del área de Termotecnología.\nPrincipales funciones:\nAtender y gestionar llamados telefónicos a través del contact center.\nRecibir, analizar y responder correos electrónicos de la casilla de Servicio al Cliente.\nResolver requerimientos, incidencias y consultas de clientes, de acuerdo con los procedimientos y protocolos definidos.\nRegistrar y dar seguimiento a las gestiones realizadas en las plataformas correspondientes.\n Experiencia mínima de 1 año en servicios de contact center o atención al cliente.\nExcelente disposición al servicio, comunicación clara y trato cordial con clientes.\nCapacidad para trabajar bajo presión y manejar múltiples requerimientos.\nFuerte orientación al cliente y a la resolución de problemas.\n Modalidad de trabajo:\nModalidad mixta: home office y presencial (según turnos o requerimientos operativos).\nManejo de Microsoft Office y plataformas de contact center.\nIndicar pretensiones de renta en la postulación.\n¿Qué ofrecemos?\n Jornada laboral de 40 horas semanales.\n Oportunidades de desarrollo profesional.\n Seguro complementario de salud, dental, catastrófico y de vida, sin costo para el colaborador y sus cargas.\n Servicio de alimentación en las dependencias de la empresa.","description_format":"text","description_chars":1921,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"Advanced (C1)","optional":false}]},"benefits":["Home office"],"hiring_locations":[{"name":"Chile","iso":"CL","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sensors & Transducers","Industrial Automation","Motors, Drives & Motion Control","HVAC & 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