Manager - Logistics Excellence

Bosch has been present in Malaysia since 1923, represented by Robert Bosch Sdn Bhd, with offices located in Selangor and Penang. In Malaysia, Bosch has diversified businesses in Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology. The company has three manufacturing plants in Penang providing Car Multimedia, Power Tools and Automotive Steering systems. In 2017, Malaysia contributed sales of RM 615 million (127 million euro) and employed more than 2,800 associates.

Job Summary

• Lead the Logistics Excellence department and its portfolio of specialist logistics topics.
• Drive continuous improvement, standardisation, digitalisation and governance of plant logistics processes in collaboration with cross-functional teams, Bosch-wide stakeholders, service providers and external partners.
• Establish transparent performance management for Logistics Excellence, providing analyses, reports and action plans to relevant stakeholders and plant management.
• Develop logistics associates, ensure sustainable knowledge management and foster a high-performance culture through coaching, empowerment, collaboration and structured succession planning.

Key Responsibilities / Job Scope

1. Lead and continuously develop Logistics Excellence across the following areas:

• Logistics quality: Define and maintain logistics quality standards.
• Logistics projects: Manage and prioritise logistics improvement projects.
• IT systems and role experts: Guide and support end users.
• Customs: Manage long-term licence topics (e.g. LMW and AEO) and daily operations to ensure full process compliance.
• Dangerous goods: Ensure compliant handling, storage, documentation and transportation.
• Supply chain costing: Create transparency of logistics and supply chain costs, and coordinate cost calculations, business cases and budgets.
• Continuous improvement: Identify and implement opportunities for process optimisation, standardisation, automation and digitalisation, using lean management methods where appropriate.
• Assume or support additional Logistics Excellence topics as required.

2. Define and monitor relevant KPIs and governance routines. Analyse performance gaps, communicate priorities and risks, and guide responsible owners in implementing effective countermeasures.

3. Lead or contribute to projects that achieve business targets, including:

• the introduction, upgrade, rollout, testing and stabilisation of logistics IT solutions;
• logistics quality improvement, audit closure, risk reduction and compliance initiatives;
• cost-reduction and productivity initiatives supported by transparent supply chain costing and validated business cases; and
• cross-functional projects involving new products, infrastructure, material flow, warehousing, traceability, IT systems and other changes affecting plant logistics.

4. Coordinate Logistics Excellence topics by ensuring clear ownership, escalation, decision-making and cross-functional communication. Represent plant logistics in Bosch-wide expert networks and ensure documentation, training, backups, knowledge transfer and best-practice exchange.

• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, Information Systems or a related discipline.
• Master's degree in Business Administration or a related discipline is an advantage.
• Project Management and lean management degrees are an advantage.
• At least ten years of supply chain or logistics experience, including experience in a manufacturing environment.
• At least five years of leadership experience.
• Proven project management experience.
• International work experience is an advantage.
• Detailed knowledge of end-to-end logistics processes.
• Sound understanding of logistics IT systems and process governance.
• Working knowledge of dangerous goods and logistics compliance; a relevant qualification is an advantage.
• Understanding of supply chain costs, business-case development, budgeting and cost control.
• Understanding of manufacturing supply chains and interfaces between logistics, production, quality, purchasing, finance and IT.
• Knowledge of continuous improvement, quality management and performance management principles.
• Leadership and people development.
• Project and change management.
• Analytical thinking and problem solving.
• Communication and collaboration.
• Stakeholder and network management.
• Process and systems thinking.
• Build effective working relationships across organisational levels.
• Lead specialists across diverse Logistics Excellence disciplines.
• Analyse complex operational, systems, quality, compliance and financial matters, and recommend solutions.
• Balance customer needs, operational stability, compliance, quality and commercial considerations.
• Manage multiple priorities in a fast-paced manufacturing environment.
• Communicate and collaborate effectively across cultures and hierarchies.