{"id":3873540,"url":"https://alion.io/job/bosch-mid-level-edi-b2b-support-analyst","title":"MID-LEVEL EDI B2B SUPPORT ANALYST","company":{"id":132,"name":"Bosch","domain":"bosch.com","url":"https://alion.io/company/bosch","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":1012,"ghost_share":0,"stale_share":0.99,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Campinas, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ChatGPT","optional":false},{"name":"Claude","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Rest API","optional":false}],"status":"live","first_seen_at":"2026-11-06T13:03:10Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-08T19:59:22Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Na Bosch, moldamos o futuro por meio das inovações tecnológicas de alta qualidade e de serviços que despertam entusiasmo e melhoram a vida das pessoas. Temos uma promessa sólida para nossos colaboradores: crescemos juntos, gostamos do nosso trabalho e inspiramos uns aos outros. Junte-se a nós e sinta a diferença.\n Provide technical expertise and consulting support for Electronic Data Interchange (EDI) and other B2B communication processes.Ensure business continuity and high-quality service for both internal stakeholders and external trading partners.\n\nKey Responsibilities:Act as the primary point of contact for B2B customers, suppliers, and Bosch plants, ensuring support and stability of EDI processes.\nProvide technical support, perform testing, monitor integrations, and manage Trading Partners.\nManage data interfaces, identify and resolve incidents, and ensure operational continuity.\nCreate and maintain documentation, procedures, training materials, and guidelines related to EDI processes.\nDeliver training and provide support to suppliers and business partners through multiple service channels.\nCollaborate with global teams, supporting projects, go-live activities, and continuous improvement initiatives.\nContribute to innovation, process automation, and the adoption of Artificial Intelligence solutions, with a strong focus on service excellence and customer satisfaction.\n\nBachelor’s degree or equivalent higher education qualification.\nAdvanced English proficiency (required).\nHands-on experience providing EDI support, including testing, monitoring, and troubleshooting system issues.\nExperience in Trading Partner management, including partner setup, configuration, integration, and maintenance.\nExperience supporting EDI systems, including incident resolution, documentation maintenance, and ensuring compliance with established standards, guidelines, and procedures.\n\nMandatory SkillsKnowledge of Jira.\nProficiency with Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.\nFamiliarity with Artificial Intelligence tools such as ChatGPT, Gemini, Claude, or similar solutions.\nKnowledge of SAP R/3 IDoc structures and formats.\nKnowledge of EDI Standards ANSI X12, EDIFACT, ODETTE e RND\nKnowledge of communication and integration protocols, including SFTP, AS2, OFTP2, RESTful APIs, and others.\nKnowledge of additional languages, such as Spanish, German, or Japanese.\n\nBehavioral CompetenciesAbility to work effectively in a global B2B environment, collaborating with teams and business partners across different countries and cultures.\nStrong teamwork and collaboration skills, with a cooperative and supportive mindset.\nStrong negotiation skills to effectively engage with suppliers and align EDI-related requirements.\nOrganized, analytical, and detail-oriented, with a structured approach to executing tasks and solving problems.\n\nApplicants must submit their resume/CV in English!\n Benefícios da Bosch\nProgramas de Bem-Estar e Saúde: avaliação preventiva anual, ambulatório dentro da localidade para atendimento durante o horário de trabalho, programa antitabagismo, programa de saúde mental, fisioterapia e curso de gestante\nAssistência médica e odontológica\nPolítica de reembolso para algumas condições especiais de saúde\nSubsídio para medicamentos através da Funcional Health\nJornadas de trabalho flexível com política de home office (não aplicado para horistas)\nShort Friday para administrativo e horista do turno normal (apenas em Campinas)\nParticipação nos lucros e resultados (PLR) \nPolítica de expatriação internacional e de transferências nacionais \nPlano de previdência privada e empréstimos com taxas diferenciadas\nSeguro de vida \nAssociação opcional ao Clube da Bosch dentro da planta com academia, piscinas, churrasqueiras, campos de futebol e society, espaço para eventos, ginásio de esportes, quadras de areia, quadra de tênis, lanchonete e calendário anual de eventos\nAuxílio para mamães com creche na planta (verificar vagas disponíveis)\nLicença maternidade e adoção estendida de 180 dias \nLicença paternidade e adoção de 20 dias \nAlimentação no local de trabalho e Vale Alimentação\nÔnibus fretado (ou Vale Transporte)\nEstacionamento gratuito (para quem vem presencial) \nBenefícios de fim de ano com Cesta de Natal e ave congelada\nBrinquedo para filhos menores de 12 anos\nMaterial escolar para colaboradores (até nível universitário) e filhos (até final do ensino médio)\nPolítica de subsídios para cursos técnicos, pós-graduação, MBA, especializações e idiomas\nTreinamentos e capacitações através da nossa universidade corporativa\nPremiação por tempo de casa (a partir de 10 anos e a cada 5 anos) \nParticipação opcional em várias ações de voluntariado via Instituto Robert Bosch \nDescontos com parceiros do clube: locação de veículos, mensalidade em universidades, cursos de idioma, lojas e outrosLeia nossos artigos no Medium e saiba como é trabalhar na área de Tecnologia da Bosch Brasil: Bosch Tech Brasil - Medium https://medium.com/@boschtechbr\n\nInformações adicionais \n- Vaga elegível para pessoas com deficiência ou reabilitadas\n- Não contratamos menores de 16 anos e somos contra o trabalho infantil\n- Modelo de trabalho: Híbrido, 2 vezes por semana na empresa\n- Se esta vaga for elegível ao modelo Home Office, a avaliação do posto de trabalho será uma das etapas do processo seletivo\n- Área contratante: BD/DPA-PIP2\nPara colaboradores Bosch \n- Prazo: 05/12/26\n- Sua candidatura pode ser feita internamente pelo site SmartHub\n- Após se candidatar, recomendamos informar a sua liderança\n- Verifique a elegibilidade desta vaga em nosso Programa de Indicações “Indica Ai” (conforme RCD 12030-000)\nNa Bosch, acreditamos que a diversidade é o motor da inovação, por isso, todas as vagas são elegíveis para pessoas com deficiência, em situação vulnerável e grupos minoritários.\nJunte-se a nós e sinta a diferença. 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