{"id":3964659,"url":"https://alion.io/job/bosch-servicenow-architect-fm","title":"ServiceNow Architect (f/m)","company":{"id":132,"name":"Bosch","domain":"bosch.com","url":"https://alion.io/company/bosch","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":1049,"ghost_share":0,"stale_share":0.992,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Warsaw, Poland"],"countries":["PL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"EU AI Act","optional":false},{"name":"GDPR","optional":false},{"name":"Git","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Least Privilege","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Rest API","optional":false},{"name":"Scrum","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-11-09T10:21:01Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-12T22:29:54Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid: we grow together, we enjoy our work, and we inspire each other.\n Serves as the enterprise design authority for the corporate ServiceNow platform ecosystem, defining the architectural vision, technical standards, and multi-year platform roadmap. Owns the Common Service Data Model (CSDM 5.0) strategy, integration architecture, and technical governance to ensure all solutions across ITSM, ITOM, CSM, and custom applications remain secure, performant, and upgrade-resilient. Partners with Product Stream Managers, Lead Developers, and corporate enterprise architects to translate complex business demands into scalable platform capabilities while strictly preventing customization sprawl.\nKey Responsibilities:\nPlatform Strategy & Architectural Roadmap\nArchitectural Vision: Define and maintain the target architecture, reference patterns, and multi-year technology roadmap for the corporate ServiceNow platform and owns technical debt reduction roadmaps\n New Capability Evaluation: Evaluate major ServiceNow family releases and Platform emerging capabilities (e.g. Workflow Studio, IntegrationHub, App Engine, Platform Intelligence, NowAssists) to advise leadership on adoption, licensing implications, and technical readiness.\nIntegration & Security Architecture\n Integration Patterns: Design secure, scalable integration patterns for connecting ServiceNow with enterprise systems (SAP, Azure Entra ID, Microsoft 365, internal Data Lakes, and monitoring tools).\nAPI Governance: Enforce standardized REST/SOAP integration contracts, webhook handlers, and IntegrationHub spoke usage\n Platform Security & Least Privilege: Architect security role mappings, Access Control Lists (ACLs), encryption standards, and scoped application boundaries, ensuring zero unauthorized privilege escalation and full compliance with corporate security and data privacy mandates (GDPR, AI Act).\nGovernance & Technical Authority\n Technical Review Board (TRB): Act as the core decision authority on the platform TRB, evaluating incoming solution designs, approving architectural spikes, and enforcing the \"Configure First, Customize Last\" principle.\nPre-Approved \"Paved Roads\": Create and publish reusable architectural blueprints, and standard templates that allow development squads to build with autonomy and velocity.\nSquad Enablement & Coaching: Guide and coach Lead Developers across distributed squads, ensuring that implementations adhere to enterprise platform standards.\n Experience & Qualifications:\nExperience: 6+ years in enterprise software development, with at least 4 to 5 years of deep, hands-on ServiceNow development and a proven track record of technically leading delivery teams.\nTechnical Mastery: Expert-level JavaScript and ServiceNow architecture; deep expertise across Flow Designer, complex Scripted REST APIs, Service Portal architecture, and scoped application isolation.\n Engineering Leadership: Demonstrated experience driving code quality standards, automated testing (ATF), and managing CI/CD pipelines (ServiceNow CLI, Git, Update Set batching).\nDomain Breadth: Strong working knowledge of CSDM 5.0, ITIL 4 processes, and modern AI/agentic integration capabilities.\nEducation: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or related technical field.\nCertifications:\nRequired: ServiceNow Certified System Administrator (CSA), Certified Application Developer (CAD), and at least one Certified Implementation Specialist (CIS - ITSM, Discovery, or Customer Service Management).\nPreferred: ITIL 4 Managing Professional / Foundation, or Agile/Scrum certification (PSM / SAFe).\n Bosch’s culture of innovation and digital transformation offers you a fantastic platform to grow your skills and enhance your network. We are dedicated to building a warm, open, transparent, and inclusive work environment for all.\nWork LikeABosch:\nEmployment Contract\nCompetitive salary + annual bonus\nHybrid work with flexible working hours\nReferral Bonus Program\nCopyright costs for IT employees\nGrow LikeABosch:\nComplex environment of working, professional support and possibility to share knowledge and best practices\nOngoing development opportunities in a multinational environment\nBroad access to professional trainings (incl. language courses), conferences and webinars\nLive LikeABosch:\nPrivate medical care and life insurance\nCafeteria System with multiple benefits (incl. 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