Tech Lead

About Bosch Service Solutions in Timișoara

Bosch Service Solutions is a leading service provider of enterprise and IT solutions. It designs and provides best-in-class services, including software-based solutions, consulting and management, AI, automation and customer experience. We’re on a mission to exceed customer expectations and continually elevate industry standards. Our colleagues contribute to this mission through their commitment, in an environment where diversity is valued and where everyone can bring their own contribution.

Our promise to our colleagues is rock-solid: we grow together, we enjoy our work, and inspire each other. Join us and see the difference.

Work LikeABosch

Main objective of the job:

• Provides technical leadership and support for Team Connectivity within the Manufacturing Electronics environment, ensuring the reliable operation, troubleshooting and continuous improvement of production-critical data pipelines and related IT infrastructure, while coordinating technical activities and contributing to service quality improvements.

Main attributions and responsibilities:

• Monitor the IT infrastructure and the distributed environments via monitoring tools
• Define, configure and maintain the monitoring IT Landscape;
• Install and configure IT applications on production machines;
• Ensures the stable operation, troubleshooting and continuous improvement of production-critical data pipelines;
• Manages, maintains and optimizes CI/CD pipelines and deployment automation using DevOps and Infrastructure-as-Code practices;
• Supports the operation and troubleshooting of Linux-based infrastructure and containerized environments;
• Provides technical guidance regarding application deployment, infrastructure, automation and operational topics;
• Develop specific scripts for the modular monitoring system according to the customer’s requirements or the team’s necessity;
• Actively participating in workshops with the client;
• Proactively reviewing, adapting and creating new IT solutions individually or together with the client;
• Participating in multicultural workshops and conferences;
• Evaluating the new colleagues after the initial trainings (through testing);
• Periodically evaluating the team members’ performance from a technical point of view (through testing);
• Ensures the fulfillment of the daily activities according to the job description, work instructions and specific job requirements;
• Interactive coaching (hands-on coaching), coaching (scorecard);
• Organizes, creates, reviews, maintains and delivers training materials and internal reports;
• Efficiently plans and coordinates the daily activities;
• Updates and maintains the knowledge base, documents and informs the team about solutions, updates and maintains the databases;
• Offers technical support about the service processes to the team members, on a daily basis;
• Ensures the quality of the service processes and the knowledge and information transfer;
• Offers assistance to the evaluators in the quality process of performance evaluation, together with and under the supervision of the direct superior;
• Offers support in organizing the integration process for the new hires and participates in the specific activities required for this process;
• Is the contact person for any enquiries from the team members, regarding the daily activities (administrative topics excluded);
• Collaborates with the quality department and other internal departments in order to prepare the training materials;
• Takes technical ownership of complex and critical incidents, coordinates troubleshooting activities and supports the team in identifying and implementing appropriate technical solutions;
• Identifies situations that might affect the quality of the service delivery and proposes improvement measures;
• Identifies the training needs of the team members and proposes specific training programs (both internally and externally) to the direct superior;
• Collaborates with HR department in recruitment process for TC team;
• Creates and checks the work instructions;
• Reads, understands and applies the procedures from area of responsibility and other interdepartmental procedures, applicable within the company;

Studies:

• University studies in IT or a related domain

Knowledge and Skills:

• Language: English - B2 level or above;
• Technical Leadership: Minimum 1 year of proven experience in a technical leadership role, including technical guidance, coordination and mentoring;
• Linux / RHEL: Strong knowledge of Linux environments, particularly Red Hat Enterprise Linux (RHEL), including administration, troubleshooting and application operations;
• DevOps & Automation: Hands-on experience with CI/CD, GitHub Actions, Jenkins, Ansible, Git, Docker, Kubernetes, K3S, Helm, ArgoCD and GitOps principles;
• Container Orchestration: Experience with Kubernetes and K3S environments, including containerized workloads, deployments, configuration, troubleshooting and operational concepts;
• Data Pipelines: Experience in operating, monitoring and troubleshooting production-critical data pipelines and distributed data processing environments;
• Monitoring & Observability: Experience with Prometheus, Grafana, Loki, Grafana Alloy, VictoriaMetrics and ELK/Kibana, including dashboards, alerting and log analysis;
• Messaging Technologies: Working knowledge of Solace and/or Kafka;
• Programming, Scripting & Configuration: Working knowledge of Java for application and data pipeline troubleshooting, together with experience in Python, Ansible, YAML and Helm;
• Architecture & Infrastructure: Knowledge of microservices, containerization, networking, routing, load balancers, firewalls and security concepts;
• Databases: Basic knowledge of relational databases such as Oracle and MySQL;
• Stakeholder Management: Experience collaborating with Development, Infrastructure, Security, Project, Plant and Management teams;
• People & Technical Leadership: Experience with task delegation, mentoring, coaching, technical interviews and performance evaluation;
• Good communication, presentation, analytical and problem-solving skills;
• Structured, proactive and self-dependent, with the ability to prioritize activities and support technical decision-making.

LikeABosch Benefits:

Financial benefits:

• Flexible benefits system - In addition to your salary, we provide 2700 RON/year through your benefits account, allowing reimbursements based on your preferences;
• Meal tickets - A balanced diet includes at least one hot meal per day, therefore we offer you meal tickets with a value of 40 Ron;
• The company performance related pay - Your contribution to Bosch is valuable. Celebrate a successful year with the company performance related pay;
• Celebrate together - We Like to give presents to our Loved ones, therefore we offer you 300 Ron for Christmas and Easter. Your minor children will enjoy this benefit too, as they will also receive 300 Ron;
• Loyalty bonus: We value your commitment and at 5 years you will receive 750 RON, at 10 years 1500 RON, and for every additional 5 years brings another 1500 RON. It’s our way of saying thank you for being part of our journey.
• Language courses - A new language is key to a new world, so we invite you to learn languages in your free time and get a discount of up to 1200 RON/year (e.g.: two modules of 600 RON each). Please note that the discount is based on the certification that you have passed the specific module.
• Referral bonuses - We build our teams on trust, so we encourage you to refer new candidates to us through our program: Recommend Bosch. For certain positions, we will honor you with an attractive bonus;
• Relocation package - If you’re being recruited from more than 50 km away, we provide a standard relocation package of 2500 RON (conditions apply). This is a one-time fee, paid together with your first salary.
• Life events celebration - Your family is growing while working at Bosch? We congratulate your newborn with a 5000 RON bonus;
• Unforeseen situations - In case of unfortunate events, we support you by offering you free days and financial support (handled on a case-by-case basis);
• Discounts to our partners - We have a strong network in our community so we can offer you discounts to various businesses such as ISHO, Vodafone, and others.

Work-Life Balance:

• Smart Work - Our working contracts are standardized to include the home office. Occasionally, you might be asked to come to the office (trainings, workshops, team events). Talk to your leader for more information.
• Flex-time possibility - We care about your schedule, therefore we try to offer you flexible working hours, according to personal and business needs. Please discuss this with your leader.
• Growing number of vacation days - Work-life balance is essential for us, therefore we offer you 1 more day of vacation for every 2 years you spend in Bosch. We start with 25 days.
• Internal communities - You are welcome to become an active member of our internal communities: Trainers Community, Wellbeing Community, Quality Ambassadors, Project Management Ambassadors, IT Community, and many others;
• Work from abroad: Do you want to work a few days from abroad? Our Smart Work concept allows you to work from outside Romania for up to 30 days per year. Conditions apply. Please contact HR for support.

Health and sport:

• Medical subscription - We know how important health is, so you get a medical subscription through the Regina Maria network, paid by the company-extended package of medical tests, free or reduced ultrasounds, and consultations.
• Sports benefits - Being active helps you in your personal and professional Life, so we encourage you to stay in shape by using the 7Card discount for Smartfit Studio; See also: flexible benefits;
• Psychological counseling -Through the medical subscription, you can benefit from several free psychological counseling sessions at Clinicile Oana Nicolau and at a discounted price afterward.

Development:

• Bookster- the road to self-improvement is paved by books. Borrow the books that interest you and your family through the Library that comes to your office (and your home).
• Training and certifications -We believe in a Life-Long Learning approach, so we invite you to take part in technical and soft skills training delivered by our internal training team and through other methods.
• Professional Development - Great opportunities to develop yourself within the company. Choose between different career paths: expert, project manager, or associates manager. Whether an upward or lateral move - we’ll be by your side.
• Team-buildings - We organize yearly team-building activities for your department, so you get to know each other and build trust among your peers;
• International Assignments - You can work on international projects with and in other Bosch Locations, as we have offices in more than 60 countries worldwide;
• Diversity and multicultural mindset - More than 10 different nations are represented and several Languages are spoken by our colleagues. Diversity Day is a special day dedicated to sharing our diverse cultural experiences.