{"id":2802571,"url":"https://alion.io/job/bosontech-it-services-servicenow-architect-itsmitomcmdb-frameworks","title":"ServiceNow Architect - ITSM/ITOM/CMDB Frameworks","company":{"id":3800589,"name":"Bosontech IT Services","domain":"bosontech.in","url":"https://alion.io/company/bosontech-it-services","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":19500,"max_usd":39000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":13},"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"JavaScript","optional":false},{"name":"Rest API","optional":false},{"name":"ServiceNow","optional":false},{"name":"SOAP","optional":false}],"status":"live","first_seen_at":"2026-08-07T06:14:34Z","employer_posted_date":null,"last_verified_at":"2026-08-07T06:14:34Z","board_verified":false,"closed_at":null,"days_open":76,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":76},"description":"ServiceNow Architect - Job Description (15+ Years)\n\nRole: ServiceNow Architect (ITSM / ITOM / CMDB / Enterprise Platform)\n\nTotal Experience: 15+ Years\n\nLocation: India (Noida)\n\nMust-Have Skills:\n\n- ServiceNow Platform - 12+ years\n\n- ITSM (Incident, Problem, Change, Request) - 6+ years\n\n- ITOM (Discovery, Service Mapping, Event Mgmt) - 8+ years\n\n- CMDB & CSDM - 5+ years\n\n- Integration (REST, SOAP, APIs) - 5+ years\n\n- JavaScript / Glide API - 5+ years\n\n- ITIL v3/v4 - 5+ years\n\n- Architecture Experience - 3+ years\n\nDetailed Job Description:\n\nArchitecture & Design:\n\n- Define end-to-end ServiceNow architecture across ITSM, ITOM, CMDB.\n\n- Prepare HLD, LLD and architecture diagrams.\n\n- Design scalable and secure solutions.\n\nCMDB & ITOM Expertise:\n\n- Architect CMDB aligned with CSDM.\n\n- Implement Discovery, Service Mapping and Event Management.\n\n- Ensure data quality and governance.\n\nPlatform Governance:\n\n- Define standards and governance.\n\n- Conduct Architecture and CAB reviews.\n\nImplementation Leadership:\n\n- Lead ServiceNow implementations.\n\n- Guide development teams and ensure quality.\n\nIntegration & Automation:\n\n- Integrate with cloud, AD, SAP and monitoring tools.\n\nStakeholder Management:\n\n- Engage business and IT stakeholders.\n\n- Lead solution discussions and workshops.\n\nContinuous Improvement:\n\n- Optimize performance and drive automation.\n\n- Improve SLA and MTTR.\n\nCertifications (Preferred):\n\n- ServiceNow CSA\n\n- CIS (ITSM/ITOM)\n\n- CTA/CMA\n\n- ITIL Foundation\nSkills\nITSM, ITOM, ServiceNow, CMDB, ServiceNow Integration, GlideRecord, ITIL, ServiceNow ITSM, ServiceNow Architect","description_format":"text","description_chars":1598,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-18T01:22:52Z"}],"visa":[],"liveness":{"score":6,"band":"cold","label":"Long shot","p_open":0.4,"p_active":0.555,"p_room":0.28,"age_days":75,"expected_fill_days":31,"reasons":["seen:75","velocity","win:tail","crowd:"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/bosontech-it-services-servicenow-architect-itsmitomcmdb-frameworks","json_url":"https://alion.io/job/bosontech-it-services-servicenow-architect-itsmitomcmdb-frameworks.json","meta":{"generated_at":"2026-10-22T11:21:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9223,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800589},"rest":"https://alion.io/mcp/rest/get_company?id=3800589"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbosontech-it-services-servicenow-architect-itsmitomcmdb-frameworks"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbosontech-it-services-servicenow-architect-itsmitomcmdb-frameworks"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbosontech-it-services-servicenow-architect-itsmitomcmdb-frameworks"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bosontech-it-services-servicenow-architect-itsmitomcmdb-frameworks\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbosontech-it-services-servicenow-architect-itsmitomcmdb-frameworks"}]}