{"id":3515986,"url":"https://alion.io/job/boston-consulting-group-global-ld-senior-coordinator","title":"Global L&D Senior Coordinator","company":{"id":655,"name":"Boston Consulting Group","domain":"bcg.com","url":"https://alion.io/company/bcg-x","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":30000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":18},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T10:21:29Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T04:10:50Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Who We Are\nBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.\nTo succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.\nWhat You'll Do\nOur Global Learning & Development (L&D) Operations function is a key enabler of our firm’s success, ensuring learning programs are delivered with quality, consistency, and scalability across regions and cohorts.\nYou will lead complex operational delivery, drive process and system optimisation, mentor others, and provide data-driven insight to improve scalability and performance.\nResponsibilities\nManage operational execution for complex, multi-region programs\nAct as escalation point for systemic operational issues\nDrive continuous improvement of workflows, automation, and governance\nCoach and mentor CS1/CS2 team members; provide quality oversight\nAnalyse trends in operational performance and recommend improvements\nPartner with managers to plan capacity, risk mitigation, and priorities\nWhat You'll Bring\n5+ years relevant experience in learning operations or service operations\nDemonstrated experience improving processes, systems, or governance\nStrong analytical and reporting skills\nExperience supporting complex global programs and senior stakeholders\nComfort working globally across cultures and time zones\nWho You'll Work With\nYou will work with global program owners, delivery partners, and stakeholders to ensure scalable operational execution, acting as a trusted operational advisor and escalation point.\nAdditional info\nYou’re Good At\nSystemic problem solving and root-cause analysis\nImproving processes and influencing adoption\nUsing data to drive decisions and recommendations\nActively building capability in peers through feedback, and collaboration\nOperating autonomously in ambiguity and complexity\nAt BCG, our people and relationships are at the heart of everything we do. We believe that in-person collaboration plays an important role in our culture, mentorship, and professional development.\nFor this role, you will generally be expected to work from a BCG office or in person with clients on a regular basis (typically around 50% of working time), depending on business needs and in line with local policies and practices.\nWe aim to provide a dynamic and collaborative environment that fosters connection and teamwork.\nBoston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\nBCG is an E - Verify Employer. 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