{"id":4043454,"url":"https://alion.io/job/bothwell-accurate-senior-it-analyst","title":"Senior IT Analyst","company":{"id":1207598,"name":"Bothwell-Accurate","domain":"metalhouse.ca","url":"https://alion.io/company/metalhouse-ca","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mississauga, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":null,"currency":"CAD","period":"year","gross":null,"usd_annual":63410},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"SharePoint","optional":false},{"name":"TCP/IP","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-10T22:59:37Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T22:59:37Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Senior IT Analyst\nAbout Bothwell-Accurate\nBothwell-Accurate Co. Inc. has been a leader in roofing, waterproofing, cladding and glazing services across Ontario and British Columbia for over 90 years. With more than 60,000 complete projects, we're known for delivering high-quality, innovative and reliable building envelope solutions to commercial, industrial and institutional clients.\nAs we continue to grow, we are seeking an experienced Senior IT Analyst to join our team at our Head Office in Mississauga. This role will play a key part in maintaining and improving our IT infrastructure, supporting employees across multiple locations, and ensuring the reliability, security and efficiency of our technology systems.\nThis is an excellent opportunity for a proactive, solutions-focused IT professional who enjoys solving complex technical challenges, supporting business operations, and contributing to the continued development of our IT environment.\nWhat You’ll Do\nProvide advanced technical support and troubleshooting for hardware, software, networks, and business applications across the organization\nAdminister, maintain, and optimize IT infrastructure, including servers, networks, workstations, and cloud-based systems\nManage and support Microsoft 365, Azure, Active Directory, Exchange, SharePoint, Teams, and related enterprise applications\nMonitor system performance, identify potential issues, and implement solutions to improve reliability and efficiency\nSupport cybersecurity initiatives, including endpoint protection, access controls, system updates, vulnerability management, and security best practices\nManage user accounts, permissions, and access to company systems, ensuring appropriate security and compliance\nTroubleshoot and resolve escalated technical issues while minimizing disruptions to business operations\nSupport network infrastructure, including firewalls, switches, routers, VPNs, and wireless connectivity\nCoordinate hardware and software installations, upgrades, configurations, and replacements\nMaintain and monitor data backup, recovery, and business continuity processes\nCollaborate with internal departments to assess technology needs and recommend practical improvements\nAssist with the planning, implementation, and coordination of IT projects, system upgrades, and technology initiatives\nMaintain accurate IT documentation, including system configurations, procedures, asset inventories, and technical support records\nWork with external IT vendors, service providers, and software partners to resolve issues and coordinate services\nSupport employee onboarding and offboarding by managing equipment, system access, and account provisioning\nProvide technical guidance and support to junior IT team members and end users\nIdentify opportunities to streamline processes, automate routine tasks, and improve overall IT service delivery\nEnsure IT systems, equipment, and processes align with company policies and operational requirements\nWhat You Bring to the Team\nDiploma or degree in Information Technology, Computer Science, Information Systems, or a related field\nMinimum 5 years of progressive experience in IT support, systems administration, infrastructure, or a related technical role\nStrong experience troubleshooting complex hardware, software, networking, and system-related issues\nAdvanced knowledge of Microsoft 365, Azure, Active Directory, Exchange, SharePoint, and Microsoft Teams\nExperience administering Windows operating systems, Windows Server environments, and enterprise IT infrastructure\nStrong understanding of networking concepts, including TCP/IP, DNS, DHCP, VPNs, firewalls, and network security\nFirewall experience required\nExperience with VMWare and Hyper-V preferred\nKnowledge/experience with Meraki a bonus\nExperience with cybersecurity practices, endpoint protection, access management, and system security controls\nWorking knowledge of virtualization technologies, backup solutions, and disaster recovery procedures\nExperience managing user accounts, permissions, and IT assets across multiple locations\nStrong analytical, troubleshooting, and problem-solving skills with the ability to independently resolve complex technical issues\nExperience supporting IT projects, system implementations, migrations, or infrastructure upgrades\nExcellent organizational and time-management skills with the ability to prioritize multiple requests and projects\nStrong verbal and written communication skills with the ability to explain technical concepts to non-technical employees\nDemonstrated ability to work independently while collaborating effectively with internal teams and external vendors\nExperience with IT service management, ticketing systems, and technical documentation\nMicrosoft, CompTIA, Cisco, or other relevant IT certifications are considered an asset\nExperience supporting IT operations in construction, engineering, manufacturing, or a multi-site organization is considered an asset\nProactive, detail-oriented, and committed to maintaining secure, reliable, and efficient IT systems\nRole Snapshot\nLocation: Head Office - 6675 Rexwood Rd, Mississauga, ON L4V 1V1\nType: Permanent | Full-Time | Onsite\nHours of Work: Monday to Friday, 8:00 a.m. - 5:00 p.m.\nSalary: Starting $90,000 based on experience\nReports To: IT Manager\nPay Schedule: Paid bi-weekly, every second Friday\nVacancy Reason: New Position / Existing Vacancy\nNumber of Positions: 1\nWhy Join Bothwell-Accurate?\nOpportunities for career growth and advancement.\nHands-on exposure to cladding estimating and the full construction bidding process.\nWork on high-profile commercial, industrial, and institutional projects.\nA collaborative team environment supported by experienced estimating, project, and field professionals.\nCompetitive compensation and benefits.\nWhere your work shapes skylines, and your growth shapes your career.\nBothwell-Accurate Co. Inc. is committed to equity, diversity, and inclusion. Accommodation is available upon request throughout the recruitment process. If you require accommodation, please contact us at  or 905-673-0615.\nInterested in joining our team? 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