{"id":4205330,"url":"https://alion.io/job/bottomline-director-gtm-strategic-programs","title":"Director, GTM Strategic Programs","company":{"id":1770315,"name":"Bottomline","domain":"bottomline.com","url":"https://alion.io/company/bottomline-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":36,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Portsmouth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":false},{"name":"Snowflake","optional":false}],"status":"live","first_seen_at":"2026-11-12T16:37:54Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T11:14:55Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Why Choose Bottomline?\nAre you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!\nThe Role:\nBottomline is transforming how our go-to-market organization operates, collaborates, and scales. We are seeking an experienced GTM Strategic Programs leader to drive enterprise-wide initiatives that modernize our commercial operating model, strengthen revenue systems, and improve organizational effectiveness.\nThis role will lead complex, cross-functional programs spanning Sales, Marketing, Customer Success, Finance, IT, Product, and Operations. Partnering closely with Revenue Operations leadership and executive sponsors, this individual will translate strategic priorities into integrated roadmaps, scalable operating models, governance frameworks, and measurable execution plans.\nThe ideal candidate brings a combination of transformation leadership, program management, revenue operations, change management, and technology enablement. They will be equally comfortable defining how a transformation should operate, aligning senior stakeholders, and driving the day-to-day execution required to make it successful.\nSuccess will be measured by adoption, program delivery, system effectiveness, productivity improvements, and sustainable impact across the commercial organization.\nHow you'll make an impact:\nGTM Transformation & Program Leadership\nLead enterprise-wide GTM transformation initiatives from strategy through execution, adoption, and measurement.\nManage complex programs spanning Sales, Marketing, Customer Success, Finance, IT, Product, and Operations.\nTranslate strategic priorities into integrated transformation roadmaps, milestones, dependencies, and measurable outcomes.\nEstablish governance structures, executive steering forums, success metrics, risk management, and reporting.\nPartner with Revenue Operations leadership to shape future-state operating models and improve organizational effectiveness.\nDrive cross-functional alignment and accountability, proactively identifying risks, dependencies, and barriers to execution.\nRevenue Operating Rhythm & Governance\nOwn and continuously improve key revenue operating cadences, including executive business reviews, MBRs, QBRs, leadership meetings, All Hands, and strategic planning sessions.\nEstablish consistent decision-making frameworks, governance processes, and accountability mechanisms across GTM functions.\nConnect company priorities to functional objectives, execution plans, and measurable outcomes.\nIdentify opportunities to simplify processes, automate workflows, and improve commercial productivity.\nAI & Technology Transformation\nLead the operating cadence and program management of strategic GTM AI and technology initiatives.\nDevelop integrated program plans covering milestones, dependencies, risks, adoption, and value realization.\nEstablish governance for AI deployment, prioritization, investment, responsible use, and measurement.\nPartner across Revenue Operations, Sales Operations, Marketing Operations, Enablement, IT, Finance, and vendor teams to deliver successful implementations.\nEvaluate emerging AI capabilities and structure pilots with clear objectives, success criteria, and paths to scale.\nAdoption & Change Management\nDevelop change and adoption strategies that embed new technologies and ways of working into day-to-day GTM workflows.\nBuild communication, training, reinforcement, and manager enablement plans to support successful transformation.\nEstablish champion networks and feedback mechanisms to accelerate adoption and identify field-level challenges.\nCreate role-based enablement strategies for sales, marketing, leadership, and operations teams.\nMeasure adoption, usage quality, workflow effectiveness, and business impact, adjusting programs based on results.\nRevenue Systems & Vendor Management\nServe as a business owner and strategic partner for key GTM technology platforms and implementation roadmaps.\nManage vendor relationships, implementation milestones, operating reviews, performance, and renewal inputs.\nCoordinate platform releases, enhancements, integrations, support processes, and issue escalation.\nPartner with technical and operational teams to establish effective support models, including intake, triage, escalation, and resolution.\nIdentify automation opportunities and operational bottlenecks across the commercial technology ecosystem.\nBusiness Impact & Executive Reporting\nDefine success metrics and KPIs for major transformation initiatives.\nMeasure impact across areas such as seller productivity, pipeline creation, CRM hygiene, deal velocity, forecast accuracy, win rates, and cost-to-sell.\nDevelop dashboards and executive reporting that clearly communicate progress, business impact, risks, and recommended actions.\nUse adoption and performance data to identify opportunities for continuous improvement and course correction.\nWhat You’ll Bring:\n8+ years of experience in GTM transformation, Revenue Operations, Business Operations, Program Management, Sales Operations, or Digital Transformation.\nDemonstrated experience leading complex, enterprise-wide transformation or technology programs.\nStrong understanding of commercial operations and the interconnected workflows across Sales, Marketing, Customer Success, and Revenue Operations.\nExperience working with modern GTM technology ecosystems, such as Salesforce, sales engagement platforms, marketing automation, analytics/data platforms, and AI-enabled tools.\nDemonstrated change-management expertise, including stakeholder engagement, communication, enablement, adoption, and reinforcement.\nExperience establishing program governance and managing complex cross-functional dependencies, risks, and priorities.\nStrong executive communication skills, with experience developing business cases, KPI frameworks, dashboards, and executive-level reporting.\nDemonstrated ability to influence senior stakeholders, navigate ambiguity, and drive results without direct authority.\nWhat Will Set You Apart:\nExperience leading GTM or revenue transformation within a complex, global or matrixed organization.\nExperience owning commercial operating cadences such as MBRs, QBRs, executive reviews, and strategic planning.\nHands-on familiarity with platforms such as Salesforce, Outreach, Nooks, Snowflake, or comparable GTM and AI technologies.\nExperience establishing governance and measurement frameworks for AI or other emerging technologies.\nFormal expertise or certification in change management, program management, or process improvement, such as Prosci, PMP, Lean, or Six Sigma.\nExperience within SaaS, FinTech, Payments, or Enterprise Software environments.\nWe welcome talent at all career stages and are dedicated to understanding and supporting additional needs. 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