{"id":2095687,"url":"https://alion.io/job/bottomline-manager-global-demand-gen-operations","title":"Manager, Global Demand Gen Operations","company":{"id":1770315,"name":"Bottomline","domain":"bottomline.com","url":"https://alion.io/company/bottomline-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Portsmouth, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":89000,"max_usd":180000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2434},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":false},{"name":"Salesforce","optional":false},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-10-08T14:21:56Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-13T01:16:17Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Why Choose Bottomline?\nAre you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!\nWhat’sthe role? \nAs Manager, Global Demand Gen Operations, you will be the operational partner to the Head of Global Sales Development and SDR Managers, helping the global SDR organization run efficiently every day while building the capabilities needed for the future. You will connect people, process, data, technology, reporting, and AI so SDRs and managers can focus on execution, coaching, and pipeline creation. \nThis is a strategic and hands-on role. You will translate frontline needs into practical workflows, clear operating standards, trusted reporting, connected systems, and responsive support across North America and the UK. You will own the roadmap for the SDR technology ecosystem while staying close to the day-to-day needs of the team, including lead and account flow, system access, reporting, process questions, adoption, and issue resolution. \nYou will establish and lead an SDR Operations Center of Excellence that creates consistency without slowing the business down. The Center of Excellence will bring together intake and prioritization, process ownership, documentation, training, governance, adoption, and continuous improvement. You will lead two direct reports, one based in North America and one based in the UK, to provide dependable regional coverage and a consistent global service model. \nHow you’llcontribute \nServe as the primary operational partner to the Head of Global Sales Development and SDR Managers, maintaining a clear view of team priorities, operational pain points, and day-to-day support needs.\nBuild and run an SDR Operations Center of Excellence that provides clear ownership, service standards, intake and prioritization, documentation, training, governance, and continuous improvement.\nLead day-to-day SDR operational support across North America and the UK, ensuring requests and issues are captured, prioritized, routed, resolved, documented, and communicated consistently.\nOwn and improve core SDR workflows, including lead and account routing, assignment, ownership changes, handoffs, recycling, attribution, territory updates, tool access, and exception management.\nMap how SDR tools, data, and processes connect end to end, identify gaps or duplicate work, and design simpler workflows that reduce manual effort and improve speed, quality, and adoption.\nEnsure SDRs and SDR Managers have accurate, accessible, and actionable reporting for daily execution, coaching, performance, pipeline, capacity, account coverage, and conversion.\nOwn SDR business requirements and governance for Salesforce workflows, fields, dashboards, and reports, partnering with Data and Reporting, IT, Marketing Integration, and Sales Operations on delivery and data quality.\nServe as business owner for the SDR technology ecosystem, including Salesforce, Nooks, Clay, ZoomInfo, Cognism, LinkedIn Sales Navigator, data providers, and related AI and automation capabilities.\nOwn the Nooks operating model, administration, adoption, and optimization across sequencing, calling, coaching, and workflow management.\nLead Clay strategy, governance, intake, prioritization, and delivery for SDR use cases, while coordinating dependencies with Marketing, Sales, Data, IT, and Salesforce.\nApply AI and automation to clearly defined SDR and manager needs, including research, targeting, prioritization, enrichment, sequencing, calling, coaching, qualification, handoff, and reporting.\nCreate a practical governance model for AI and automation that covers use-case intake, business value, testing, risk, documentation, adoption, measurement, and scale-adjust-stop decisions.\nDevelop and maintain global operating standards, SLAs, process maps, playbooks, release communications, training resources, and adoption plans so changes are understood and used consistently.\nEstablish regular feedback loops with SDRs and managers to identify friction, evaluate whether workflows are working, and prioritize improvements based on business impact.\nLead and develop two direct reports, setting clear priorities, accountability, service standards, regional coverage, and growth expectations.\nManage vendor relationships, platform roadmaps, investment recommendations, licenses, adoption, and value realization for the SDR technology portfolio.\nWhat will make you successful \n7+ years of experience in Sales Development Operations, Revenue Operations, Marketing Operations, Demand Generation Operations, or a related B2B technology environment.\nProven experience supporting SDR or sales teams through both day-to-day operations and larger process, reporting, systems, or AI transformation initiatives.\nStrong understanding of frontline SDR and manager workflows, including lead and account management, routing, handoffs, data quality, reporting, coaching, and pipeline processes.\nDeep expertise with Salesforce and modern GTM technology, with hands-on experience translating business needs into workflows, dashboards, documentation, and scalable operating processes.\nExperience connecting multiple tools and data sources into clear end-to-end workflows and improving adoption across teams.\nStrong systems thinking and analytical skills, balanced with a practical, service-oriented approach to operational support and problem solving.\nAbility to prioritize competing requests, distinguish urgent support from strategic work, and create transparency around ownership, timing, dependencies, and decisions.\nStrong communication and cross-functional partnership skills across Sales Development, Marketing, Sales, IT, Data and Reporting, and Sales Operations.\nExperience leading teams, vendors, or cross-functional programs across multiple regions.\nPreferred skills \nExperience building or leading an operations Center of Excellence, shared-service model, or structured business intake and prioritization process.\nExperience with AI transformation, workflow automation, GTM orchestration, and responsible AI governance grounded in frontline business use cases.\nExperience with Nooks, Clay, Salesforce, ZoomInfo, Cognism, LinkedIn Sales Navigator, Power BI, and related sales technology.\nKnowledge of CRM architecture, lead and contact management, routing, attribution, funnel reporting, enablement, and global operating models.\nWe welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.","description_format":"text","description_chars":6925,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-08T16:44:23Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":22,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/bottomline-manager-global-demand-gen-operations","json_url":"https://alion.io/job/bottomline-manager-global-demand-gen-operations.json","meta":{"generated_at":"2026-10-13T03:56:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6398,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770315},"rest":"https://alion.io/mcp/rest/get_company?id=1770315"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbottomline-manager-global-demand-gen-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbottomline-manager-global-demand-gen-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbottomline-manager-global-demand-gen-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bottomline-manager-global-demand-gen-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbottomline-manager-global-demand-gen-operations"}]}