E-Commerce Operations Specialist

Bowline Egypt • Commerce • 25 days ago
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Salary
$2.6k – $3k per year (gross)
Location
In office (New Cairo)
Employment
Full-Time

First seen by Alion on Sep 29, 2026.

Overview
Company
Impact
Profile match

Bowline Egypt

bowline.shop

* Track all e-commerce orders from confirmation until delivery.

* Monitor shipping companies and their delivery success rate.

* Follow up on failed, delayed, returned, and refused orders.

* Coordinate with couriers to resolve delivery issues.

* Monitor COD collection and reconciliation.

* Prepare daily/weekly reports on:

* Orders shipped

* Delivered orders

* Delivery success %

* Return-to-origin %

* Failed delivery reasons

* Average delivery time

* Identify operational problems and suggest improvements.

* Coordinate with warehouse, customer service, and shipping partners.

* Ensure orders are processed within agreed SLAs.

Requirements

  • Good in Microsoft Office, especially Excel and PowerPoint.

  • Good knowledge and experience with Shopify.

  • Good in English, both written and spoken.

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