{"id":1476288,"url":"https://alion.io/job/boxt-account-manager","title":"Account Manager","company":{"id":1925401,"name":"BOXT","domain":"boxt.co.uk","url":"https://alion.io/company/boxt-co-uk","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-06T05:45:30Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Leeds, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":114000,"period":"year","method":"role_country_seniority_unknown","sample_n":379},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-28T10:22:48Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-10-06T18:21:39Z","board_verified":true,"closed_at":null,"days_open":39,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":39},"description":"Account Manager\nLeeds Office - Full Time\nRole Overview\nAt Zuno, we're building a network of skilled engineers who can access work and grow their businesses through our platform. We know that building strong, long-term relationships with our engineers is key to creating a successful and engaged network.\nWe're looking for a relationship-focused and proactive Account Manager to take ownership of a portfolio of engineers within a designated territory. You’ll act as their main point of contact at Zuno, building strong relationships, understanding their needs and ensuring they continue to get value from working with us.\nThis is a varied role that combines relationship management, customer retention and commercial awareness. You'll have ownership of your own territory and portfolio, giving you the opportunity to make a real impact on the experience and success of the engineers you manage.\nWhat You'll Be Doing\nActing as the main point of contact for your engineers and building strong, long-term relationships\n\nRegularly engaging with engineers to understand how they're getting on and identify any challenges or opportunities\n\nEnsuring engineers remain active, engaged and continue to access work through the Zuno platform\n\nIdentifying opportunities to strengthen and grow relationships across your portfolio\n\nPromoting relevant Zuno products, services, rewards and opportunities where appropriate\n\nGathering feedback and insights from engineers and sharing these with the wider business to help improve our service\n\nMonitoring the engagement and retention of your portfolio and taking proactive action where needed\n\nTaking responsibility for delivering against agreed performance and retention targets\n\nWhat We're Looking For\nWe're looking for someone who enjoys building relationships and taking ownership. You'll be confident communicating with a wide range of people and able to build trust with your customers over time.\nYou'll be proactive rather than reactive and will enjoy having responsibility for your own portfolio and finding ways to keep your customers engaged and successful.\nIdeally, you'll have:\nPrevious experience in Account Management, Customer Success or Relationship Management\n\nExcellent communication and relationship-building skills\n\nA proactive and organised approach, with the ability to manage multiple relationships at once\n\nStrong problem-solving skills and a solutions-focused mindset\n\nCommercial awareness and the ability to identify opportunities to grow customer relationships\n\nThe confidence to have conversations over the phone and build relationships remotely\n\nThe ability to take ownership and work independently while collaborating with the wider team\n\nAbout Zuno\nWhen you join Zuno, you join more than a trailblazing installation company. You become part of a rapidly growing team of experts. A proud partner with E.on, EDF Energy, Worcester Bosch, B&Q, Tesla, and Rangers/Watford Football Clubs - among others. Backed by Brookfield and a part of the HomeServe group, a team that works together to empower our customers' homes and lives.\nZuno offers…\nA great team culture - You will work across departments to make incredible things happen. Then, celebrate regularly with team socials and annual parties.\n\nA market-leading tech platform - Our team of developers is constantly improving our award-winning platform to support customers and engineers.\n\nEmployee progression - We're passionate about our products and enjoy helping others. We also encourage extra training to support career progression.\n\nCustomer champions - Our unique online journey empowers our customers. And through our award-winning app, we provide ongoing five-star support throughout the lifetime of our products.\n\nAward-winning products - We work with leading manufacturers to install high-quality products, with many being Which? and Quiet Mark approved.\n\nGlobal investors - We're proud to be backed by Brookfield and part of the HomeServe Group\n\nBenefits:\n30 days annual leave + bank holidays\n\nPrivate medical cover with Aviva*\n\n4 x salary Death in Service cover with Zurich*\n\nPaid 6 months maternity pay after a year of service\n\nPaid paternity pay after a year of service\n\nSalary sacrifice pension matched up to 6%\n\nOngoing training & development opportunities\n\nSocial events\n\nPlease note: We’re unable to offer visa sponsorship for this role, so candidates must already have the right to work in the UK.\n*After probationary period","description_format":"text","description_chars":4452,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Storage","Solar Energy","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-09-29T18:54:46Z"}],"visa":[],"liveness":{"score":29,"band":"fade","label":"Fading","p_open":1,"p_active":0.531,"p_room":0.55,"age_days":38,"expected_fill_days":29,"reasons":["conf:5","win:tail"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/boxt-account-manager","json_url":"https://alion.io/job/boxt-account-manager.json","meta":{"generated_at":"2026-10-06T20:59:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":76,"day_limit":5000,"remaining_today":4924,"minute_limit":60,"resets_at":"2026-10-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1925401},"rest":"https://alion.io/mcp/rest/get_company?id=1925401"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboxt-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboxt-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboxt-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boxt-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboxt-account-manager"}]}