{"id":2746722,"url":"https://alion.io/job/boyd-gaming-front-office-manager-2","title":"Front Office Manager","company":{"id":19571,"name":"Boyd Gaming","domain":"boydgaming.com","url":"https://alion.io/company/boyd-gaming","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":109,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["King of Prussia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":65000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-16T19:35:26Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-27T21:20:23Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.\n Responsible for overseeing hotel occupancy and promoting the efficient operation of front desk, bell desk, housekeeping, and call center ensuring appropriate service to hotel guests.\nJob Duties\nManage hotel and related departments to ensure maximum occupancy, efficiency and revenue.\nHire, supervise, train, evaluate work performance, and administer discipline for team members.\nMaintain knowledge of industry practices, hotel markets and statistical data.\nPossess knowledge of room rates, types and availability.\nMaintain and ensure proper par levels of supplies and equipment.\nCoordinate special events and promotions with other departments.\nResolve customer complaints or disputes.\nEnsure compliance with established company policies and procedures and regulatory controls and the Pennsylvania Gaming Control Board.\nResponsible for property public area cleanliness and sanitation.\nAuthorized to extend complimentary services in accordance with the approved comp matrix.\nDevelop operating budgets and meet established goals.\nReview and approve all OTA invoices.\nOther duties as assigned by management.\nMay assist in assigning and inspecting cleanliness on the casino floor.\n Thorough understanding of hotel computer system.\nMinimum 3 years supervisory experience and 5 years hotel experience\nAbility to operate LMS, ATI, Rainmaker and Microsoft Office applications.\nKnowledge of hotel key system\nMust be able to work in smoke filled environments.\nMust be able to qualify for and maintain licensure as required by Pennsylvania Gaming Control Board. Must have thorough knowledge of approved Responsible Gaming Program.\n Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.\nBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.","description_format":"text","description_chars":2796,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-10-16T22:34:24Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.622,"p_room":1,"age_days":10,"expected_fill_days":30,"reasons":["conf:2","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":true},"html_url":"https://alion.io/job/boyd-gaming-front-office-manager-2","json_url":"https://alion.io/job/boyd-gaming-front-office-manager-2.json","meta":{"generated_at":"2026-10-28T00:20:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":283,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":19571},"rest":"https://alion.io/mcp/rest/get_company?id=19571"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fboyd-gaming-front-office-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fboyd-gaming-front-office-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fboyd-gaming-front-office-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/boyd-gaming-front-office-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fboyd-gaming-front-office-manager-2"}]}