{"id":3170520,"url":"https://alion.io/job/boyd-gaming-housemanporter","title":"Houseman/Porter","company":{"id":19571,"name":"Boyd Gaming","domain":"boydgaming.com","url":"https://alion.io/company/boyd-gaming","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":112,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["King of Prussia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":18,"currency":"USD","period":"hour","gross":null,"usd_annual":36000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T16:59:50Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-29T16:50:11Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.\nOur past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.\n The Houseperson is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Ameristar’s standards of cleanliness throughout the hotel tower, as directed.\nDeliver exceptional internal and external guest service. Always exhibit a friendly and approachable demeanor. Be polite and courteous when speaking with guests and team members. Look for and act upon opportunities to assist guests and team members. Be sincere and genuine during all interactions. Be prepared with the knowledge and skill required to be responsive to guests and team member’s needs and questions.\nProvides superior customer service, positively effects interactions with customers and team members, and has the resiliency to deal with difficult guests in all types of business conditions and the ability to work harmoniously with coworkers.\nRemoves used laundry and trash from hotel rooms and attendant carts; deposits these in proper locations - linen dropped down the chute where available, trash taken directly to the dumpster. When possible, dirty linen and trash are removed proactively - prior to the room attendant cleaning the room.\nAssists guests with questions, problems, and requests in a timely manner, ensuring guest satisfaction.\nPerforms work in all areas according to established standards and techniques, proper and safe use of machines and chemicals, and customer services standards\nReports hotel room/public area facility problems related to structure, equipment, and plumbing to supervisor.\nEnsures that attendant carts and housekeeping storerooms are supplied with all hard and soft goods in compliance with departmental Standard Operating Procedures.\nMaintains proper documentation of all duties accomplished during a working shift, as directed.\nGreets all guests throughout shift with proper salutation and pleasant expression.\nPerforms all duties in a quiet and orderly manner.\nCleans and maintains all guest areas to include hallways, stairwells, and vending areas. All guest areas are to be free of linen, trash, food items, etc. at all times.\nCleans, stocks, and maintains all storage areas.\nMaintains a clean and orderly laundry depository area. All soiled linens are properly sorted and placed into the appropriate carts.\nAll filled soiled linen carts are delivered to the laundry facility at the established time, daily. All clean linen is returned to property from the laundry facility.\nAll clean linen is brought into the hotel and properly placed in the assigned areas daily.\nProvides accurate information of property along with property events and promotions.\nPerforms other duties as assigned by management.\n (Related education and experience may be interchangeable on a year for year basis)\nThis position operates in a working environment that is subject to varying noise levels, the severity of which depends upon work volume.\nAbility to communicate effectively with guests as well as all levels of employees.\nAbility to clean and replenish soft and hard supplies.\nAbility to effectively and efficiently move from floor to floor as needed.\nDemonstrates knowledge of housekeeping practices and procedures.\nAbility to communicate in English and understands directions.\nThese skills and abilities are typically acquired through one year’ progressive experience in hotel housekeeping.\nMust successfully pass background check\nMust successfully pass an alcohol and drug screening\nMust be 18 years of age\n All your information will be kept confidential according to EEO guidelines.\nBoyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.","description_format":"text","description_chars":4407,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","iGaming & Gambling"],"lifecycle":[{"event":"open","at":"2026-10-23T18:24:44Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:2","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":36000,"is_top_pay":false},"html_url":"https://alion.io/job/boyd-gaming-housemanporter","json_url":"https://alion.io/job/boyd-gaming-housemanporter.json","meta":{"generated_at":"2026-10-29T21:19:52Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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