{"id":3155218,"url":"https://alion.io/job/boydcorp-inside-sales-associate-ii","title":"Inside Sales Associate II","company":{"id":721821,"name":"Boyd","domain":"boydcorp.com","url":"https://alion.io/company/boydcorp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grand Rapids, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":61000,"max_usd":135000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2720},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-04T04:34:34Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Job Description\nPosition Summary: \nProvides support to the organization by managing customer activities, coordinating programs, and assisting in driving account growth.\nKey Responsibilities: \nProcess customer quote requests, coordinate with Estimating, distribute quotes, and follow up on customer inquiries.\nReview and validate customer orders for accuracy, including pricing, quantities, delivery schedules, and revision levels; communicate order details and any updates to customers.\nCoordinate cross-functional communication to support order fulfillment and program planning.\nSupport the introduction and management of new products or customer programs, overseeing progress from initiation through implementation in alignment with established processes.\nMonitor inventory levels and coordinate with production and purchasing to manage supply needs, including order impacts and cancellations.\nPrepare reports and compile data to support management decision-making.\nProvide ongoing support to account Sales Representatives and Sales Manager.\nAddress customer concerns and complaints related to quality issues and questions.\nCollaborate with internal departments and logistics partners to expedite or track orders and resolve shipment issues.\nIdentify opportunities to expand sales by promoting additional products or services.\nPerform other duties as assigned.\nQualifications:\nTo perform this role successfully, candidates must be able to execute all essential duties satisfactorily. The qualifications below represent the required knowledge, skills, and abilities.\nEducation:\nBachelor’s degree preferred; Associate degree required at minimum.\nAt least 2 years of related experience or training, or an equivalent combination of education and experience\nCore Competencies:\nLANGUAGE SKILLS\nAbility to respond effectively to inquiries from customers, operations, purchasing and other business stakeholders.\nSkilled in preparing professional correspondence in a structured format.\nCapable of presenting information clearly to management, sales teams, engineers, and customers.\nFluency in written and spoken English required\nMATHEMATICAL SKILLS\nAbility to perform basic calculations involving discounts, percentages, rounding and geometric measurements.\nREASONING ABILITY\nStrong problem-solving skills with the ability to manage different variables in non-standard situations.\nAbility to interpret instructions presented in written, oral or schedule formats.\n Physical Demands:\nThe physical requirements outlined are representative of those needed to perform essential job functions. Reasonable accommodations may be made as needed.\nRegularly required to sit, speak, and hear.\nOccasionally required to stand, walk, use hands, and reach.\nWORK ENVIRONMENT\nThe work environment characteristics described are representative of those encountered in this role if periodically on the plant floor. Reasonable accommodations may be provided.\nOccasional exposure to moving mechanical parts, fumes, airborne particles, and potentially hazardous chemicals\nWork environment typically maintains a moderate noise level\nLIMITATIONS AND DISCLAIMER\nThe above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. All job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees. This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the employee must possess the abilities or aptitudes to perform each duty proficiently. Continued employment remains on an “at-will” basis.\nLocation is Grand Rapids, Michigan\nAll Job Posting Locations\nGrand Rapids\nRemote Type\nOn-SiteEEO Statement\nBoyd Corpis an equal opportunity employer. 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