{"id":3873793,"url":"https://alion.io/job/bp-spm-delivery-lead","title":"SPM Delivery Lead","company":{"id":2557,"name":"BP","domain":"bp.com","url":"https://alion.io/company/bp-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":37,"ghost_share":0,"stale_share":0.243,"repost_share":0,"time_to_fill_p50_days":17,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":true,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-06T15:31:10Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-09T03:58:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Family Group:\nRetail GroupJob Description:\nJob description:\nAbout bp\nbp is a global integrated oil and gas company with over a century of expertise and a proud and enduring heritage. Around the world we work hard to help countries and millions of customers every day with their energy needs. We produce oil and gas, trade energy, and make, ship and sell energy products. We also invest selectively and on a smaller scale in EV charging, biofuels and biogas, offshore wind and solar. Our purpose is to deliver energy to the world, today and tomorrow.\nLet me tell you about the role :\n\nAs a Supplier Performance Management Delivery Lead, you will lead day-to-day SPM delivery across a portfolio of bp markets, acting as the primary operational interface between in-market teams and the BTC SPM organisation. You will also act as the primary functional SME for Supplier Performance Management activities across your supported market portfolio, ensuring consistent application of SPM standards and protocols.\nYou will manage demand and capacity, ensure the quality of SPM outputs, resolve operational issues and develop the SPM Analyst team. Direct supplier interaction may occur to support performance reviews, data validation, governance activities and issue resolution. Ownership of supplier relationships and supplier decisions remains with the relevant Market or functional owner.\nThis is a fast-paced, decision making role requiring strong supplier-performance expertise, people leadership and the ability to balance competing priorities across markets.\nWhat you will deliver:\n\nAct as the primary day-to-day interface and first partner concern point for supported markets, ensuring market context, priorities and requirements are understood by the BTC team and resolving issues before partner concern to the SPM Lead.\nAct as the primary functional SME for Supplier Performance Management activities across supported markets, providing guidance on supplier governance, performance management, escalation management and operational guidelines.\nManage demand and capacity across the market portfolio, prioritising requirements and flexing analyst capacity across markets and workstreams to respond to cyclical peaks, changing priorities and quieter periods.\nOwn delivery quality and outcomes, reviewing material analyst outputs before they reach market partners and ensuring work is accurate, timely and fit for purpose.\nAct as the primary day-to-day interface and first escalation point for supported markets, ensuring market context, priorities and requirements are understood by the BTC team and resolving issues before partner concern to the SPM Lead.\nAct as the primary functional SME for Supplier Performance Management activities across supported markets, providing guidance on supplier governance, performance management, issue management and operational protocols.\nManage demand and capacity across the market portfolio, prioritising requirements and flexing analyst capacity across markets and workstreams to respond to cyclical peaks, changing priorities and quieter periods.\nOwn delivery quality and outcomes, reviewing material analyst outputs before they reach market customers and ensuring work is accurate, timely and fit for purpose.\nLead day-to-day service performance, monitoring workload, delivery commitments and service levels, removing blockers and making timely decisions on operational issues and exceptions.\nProvide functional direction on SPM activities, supporting Analysts in resolving complex performance, data, workflow and partner concern issues while maintaining consistent SPM standards.\nLead the SPM Analyst team from a people and capability perspective, managing performance expectations, workload balance, coaching, career development and functional standards without directing individual tasks' day to day.\nProvide functional oversight of supplier onboarding and offboarding processes, ensuring Analysts implement workflows consistently, onboarding issues are resolved promptly collaborators dependencies are managed and onboarding activities are completed in line with agreed service expectations\nMaintain visibility of service performance and emerging risks, ensuring markets and the SPM Lead have clear information on demand, capacity, quality, exceptions and material delivery concerns.\nSupport onboarding of new markets, supplier portfolios and services into the BTC SPM operating model, ensuring consistent adoption of processes, controls, governance standards and service expectations.\nEnsure supplier performance is actively monitored across supported markets, reviewing Key performance indicator, SLA and governance outcomes, challenging performance exceptions, driving corrective-action follow-up and intensifying material supplier-performance concerns where market intervention is required\nDrive continuous improvement through process optimisation, standardisation, automation and AI-enabled ways of working that improve quality, productivity and team member experience.\nWhat you will need to be successful:\n6-8+ years of relevant experience across Supplier Performance Management, Supplier/Vendor Management, Procurement, Contract Management or a related operational rigor.\n2-3+ years of people or service leadership experience, including team performance, coaching and capability development.\nBachelor's / Master’s degree in Business, Procurement, Supply Chain, Operations or a related field, or equivalent relevant experience.\nDemonstrated experience managing demand, priorities and capacity across multiple markets, participants or workstreams.\nStrong understanding of supplier Key performance indicator /SLAs, scorecards, performance reporting, issue management and corrective actions.\nStrong analytical and operational judgement, with the ability to assess competing priorities, resolve issues and make timely decisions.\nStrong stakeholder-management skills and experience acting as the interface between business collaborators and delivery teams.\nExperience in a shared-services, pooled-resource or multi-market environment is strongly preferred.\nYou will work with :\nYou will lead a team of BTC SPM Analysts and work closely with the BTC SPM Lead and in-market supplier-management partners, acting as the primary operational connection between market demand and BTC delivery.\nYou will also work with Procurement, category teams, Finance, other relevant functions and external suppliers where required, particularly to support performance reviews, resolve operational issues and manage defined exceptions. Supplier relationship ownership and final supplier-facing decisions remain with the appropriate in-market or functional owner.\nWhy join bp\nAt bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to encouraging an inclusive environment in which everyone is respected and treated fairly.\nThere are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.\n\nTravel Requirement:\nUp to 10% travel should be expected with this roleRelocation Assistance:\nThis role is eligible for relocation within countryRemote Type:\nThis position is a hybrid of office/remote workingSkills:\nAuthentic Leadership, Authentic Leadership, Building services and standards, Building sustainability, Collaboration, Commercial Acumen, Communication, Construction, Continuous Improvement, Contract Management, Crisis and emergency response management, Customer centric thinking, Customer experience, Data Analysis, Design Thinking, Diversity, Equity and Inclusion, Incident investigation and learning, incident investigation and response, Incident Management, Influencing, Management of Change, Negotiating, Operations Management, Project execution planning {+ 10 more}.\n\n Legal Disclaimer:\nWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.\nIf you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. 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