{"id":2402939,"url":"https://alion.io/job/bpa-it-technician","title":"IT Technician","company":{"id":1087367,"name":"BPA","domain":"bpa.ca","url":"https://alion.io/company/bpa-ca","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Montreal, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":46000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Microsoft 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servers, and network-connected equipment.\nParticipate in key IT system deployments and solution implementation projects across Canada.\nCollaborate on process improvements and system enhancements to optimize performance and user experience.\nManage IT equipment inventory and contribute to the equipment renewal cycle.\nYour Profile\nProfessional or advanced diploma in IT Administration, Networking, or a related field.\n2-5 years of experience in a similar role.\nBilingual in French and English, both written and spoken, to support colleagues across Canada.*\nStrong knowledge of Microsoft Office 365, Active Directory, VMWare, and ticketing systems.\nAdaptable, flexible, and eager to continuously improve processes.\nExcellent communication and problem-solving skills, with a strong sense of teamwork.\nCustomer service mindset – you enjoy helping people and providing an exceptional user experience.\n*English Proficiency is required to support our Canada-wide operations and collaboration with teams and clients across other provinces.\nWhy Join Us?\nA role with both local impact and national reach – you’ll support our Québec region in person and collaborate with colleagues across Canada.\nWork in a collaborative environment where your ideas are valued.\nOpportunities for professional development and growth in IT and customer support.\nBe part of an innovative and growing organization that invests in its people and technology.","description_format":"text","description_chars":2087,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"French","level":"Proficiency (C2)","optional":false},{"language":"English","level":"Proficiency (C2)","optional":false}]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Science & 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