# Customer Service Advisor

This a Full Remote job, the offer is available from: Europe, EMEA, United Kingdom We are working closely with Sedgwick International UK to assist with the appointment of aCustomer Service Advisor, on a3-month contract, highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: £12.71 - £16.81 per hour Summary: The Customer Service Advisor will handle inbound customer enquiries, provide effective support and deliver excellent service across a range of clients. No previous experience is required, as full training will be provided. This is a remote-working opportunity with variable shift patterns between 7:00am and 10:00pm, supporting a 24/7, 365-day service. Responsibilities: Handle inbound calls from customers and respond to a variety of enquiries. Support customers across multiple client accounts, ensuring a high standard of service. Liaise with suppliers and assist with parts-related enquiries. Provide professional, helpful and efficient customer service at all times. Work collaboratively with colleagues to resolve customer queries. Adapt to changing priorities and work effectively in a fast-paced environment. Essentia

- **Id**: 4292591
- **Url**: <https://alion.io/job/bracken-berry-customer-service-advisor>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: inferred
- **Hiring countries**: GB
- **Hiring countries total**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T22:31:17Z
- **Last verified at**: 2026-11-13T22:31:17Z
- **Board verified**: no
- **Days open**: 1
- **Description format**: text
- **Description chars**: 2267
- **Description truncated**: no
- **Relocation offered**: no

## Company

- **Id**: 4406229
- **Name**: Brackenberry
- **Domain**: brackenberry.com
- **Url**: <https://alion.io/company/brackenberry>
- **Is staffing agency**: yes
- **Employer type**: agency
- **Is intermediary**: no

## Salary

- **Min**: 24403
- **Max**: 32275
- **Currency**: GBP
- **Period**: year
- **Usd annual**: 42624

## Trust

- **Level**: not_scored
- **Days open**: 1

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-13T23:50:57Z

## Liveness

- **Score**: 52
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.516
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 25
- **Reasons**: seen:0, agency, win:early, comp:junior
- **Computed at**: 2026-11-14T05:58:10Z

## Pay

- **Stated usd annual**: 42624
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.