{"id":3383309,"url":"https://alion.io/job/bradken-account-manager-2","title":"Account Manager","company":{"id":668877,"name":"Bradken","domain":"bradken.com","url":"https://alion.io/company/bradken","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":84,"open_postings":17,"ghost_share":0,"stale_share":0.647,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Accra, Ghana"],"countries":["GH"],"hiring_countries":["GH"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-28T05:23:37Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-28T23:43:05Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About Bradken\nBradken is a global leader in innovative wear solutions and custom-engineered products for the resources sector. For our more than 3,000 people, that global reach creates opportunities to share expertise, solve meaningful challenges and grow through new experiences. Together, we help the resources sector sustainably advance society.\nAbout the role\nDrive profitable growth by building strong customer relationships, identifying new opportunities and supporting the success of customer accounts across the region. This role plays an important part in growing Bradken’s Mineral Processing business by helping customers solve operational challenges and ensuring they receive value from our products and services.\nBased in Accra, this role works remotely and requires regular travel to customer and mining sites across West Africa, playing an important part in helping customers solve operational challenges and realise value from Bradken's products and services.\nYou’ll have the opportunity to work closely with customers, sales support teams and product development specialists to influence business outcomes, develop tailored solutions and contribute to long-term regional growth. Your insights into customer needs, market trends and emerging opportunities will help shape future sales strategies and business performance.\nIn this role, you will:\nBuild and strengthen customer relationships through regular engagement, identifying new opportunities and maintaining high levels of customer satisfaction.\nDeliver sales and gross margin targets by managing customer accounts, supporting regional sales planning and driving profitable growth.\nDevelop and execute customer engagement plans in Salesforce, ensuring site visits, opportunities, quotes and proposals are accurately maintained.\nAnalyse market performance, competitor activity and customer requirements to identify growth opportunities and support informed business decisions.\nCollaborate with Sales Support, Product Development and other business units to deliver customer solutions, support product trials and maximise sales opportunities.\nMonitor account performance, forecasts and outstanding invoices while continuously improving sales processes and business outcomes.\nWhat you'll bring:\nDemonstrated sales and account management experience within the mining industry or a closely related sector supporting mining customers is essential\nExperience developing customer relationships, identifying growth opportunities and managing complex sales cycles in industrial or technical environments.\nExperience negotiating commercial agreements and managing high-value customer accounts.\nStrong commercial and financial acumen, including budgeting, forecasting and sales performance management.\nKnowledge of mining operations, mineral processing, wear solutions or related products and services supplied to the resources sector.\nProficiency in Microsoft Word, Excel, PowerPoint and Salesforce CRM; experience with Power BI is advantageous.\nAbility and willingness to travel extensively across West Africa to support customer engagement, site visits and business development activities.\nAbility to communicate effectively in English\nPlease note: Applicants must have the legal right to work in Ghana, where this role is based. Bradken is unable to provide visa or work permit sponsorship for this role.\nWhy join Bradken?\nAt Bradken, you’ll do work that matters. Whatever your role, your contribution helps solve real challenges for our customers and supports safer, more efficient and more sustainable resource operations.\nYou’ll join a team that values different perspectives, shares expertise and has the courage to challenge how things are done. We support your growth through hands-on experience, learning and development, and opportunities to work across functions and locations. Safety, respect and wellbeing come first, so you can do your best work and enjoy life beyond it.\nWe offer:\nA safety-first culture\nCompetitive pay and benefits including sales incentive\nFlexible work options, where the role allows\nLearning and development opportunities\nAn Employee Assistance Program for you and your family\nOur hiring process\nAs part of our selection process, we may invite you to complete a one-way video screening at a time that works for you. This helps us provide a fair and consistent experience when working across locations and time zones. If you need an adjustment or an alternative format at any stage, please let us know.\nBefore commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical, including drug and alcohol testing.\nWe respectfully request no recruitment agency approaches.\nBradken is an Equal Opportunity Employer. We are committed to providing a diverse, inclusive, engaging and flexible environment for our people. All employment decisions are based on merit, competence, performance and business needs.","description_format":"text","description_chars":4944,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Growth opportunities"],"hiring_locations":[{"name":"Ghana","iso":"GH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Industrial Machinery","Metals & Metallurgy"],"lifecycle":[{"event":"open","at":"2026-10-28T06:14:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":39,"reasons":["conf:0","win:early"],"computed_at":"2026-10-29T00:12:51Z"},"pay":null,"html_url":"https://alion.io/job/bradken-account-manager-2","json_url":"https://alion.io/job/bradken-account-manager-2.json","meta":{"generated_at":"2026-10-29T00:12:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":224,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668877},"rest":"https://alion.io/mcp/rest/get_company?id=668877"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbradken-account-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbradken-account-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbradken-account-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bradken-account-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbradken-account-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3383309}},{"tool":"search_jobs","arguments":{"company":"bradken.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3383309},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}