{"id":843973,"url":"https://alion.io/job/bradshawhome-deduction-analyst","title":"Deduction Analyst","company":{"id":695832,"name":"Bradshaw","domain":"bradshawhome.com","url":"https://alion.io/company/bradshawhome","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Fontana, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":24,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"Smartsheet","optional":false}],"status":"live","first_seen_at":"2026-08-28T21:42:51Z","employer_posted_date":"2026-08-28","last_verified_at":"2026-11-08T05:59:46Z","board_verified":true,"closed_at":null,"days_open":71,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":71},"description":"The Deduction Analyst is responsible for reviewing, researching, and resolving customer shortage and overage deduction claims in a timely and accurate manner. This role partners closely with Customer Service, Operations, Accounting, and other internal departments to gather supporting documentation, validate claims, identify root causes, and support corrective actions. The Deduction Analyst I maintains detailed claim records, updates the Deduction Management System, prepares weekly findings for management, and provides monthly summaries and trend analysis to help reduce recurring chargebacks and improve process accuracy.\nSchedule: Monday through Friday from 8:00am to 5:00pm\n Responsibilities\nReview current shortage/overage claims for every customer.\nCoordinate with customer service, operations and other departments to process shortage/overage claims accordingly.\nProviding customer service with the information (item, qty and price) needed to issue credit for valid shortage deductions in a timely manner.\nWork with Operations and other departments on root cause analysis of shortages/overage chargebacks including resolution implementation.\nMaintain a log of shortage/overage claims for all customers.\nReview/challenge shortage/overage claims in Deduction Management System.\nCollect supporting documents, research and present findings to management on a weekly basis.\nEnsure worklist is being reviewed in a timely manner.\nUpdate reviewed claims with any research or supporting backup documentation.\nApprove and deny shortage/overage deductions in Deduction Management System once reviewed with management.\nGather supporting claim information from the various portals (Imigit, Load Proof, Manhattan SCI, JDA QA)\nCommunicate any Deduction Management System errors or missing information to Accounting Department.\nSummarize shortage/overage deductions monthly and review with the department responsible for correcting the issue(s), including by site.\nProvide management with trend analysis on shortage chargebacks.\nPerform additional duties as requested.\nRequirements\nHigh school diploma or GED \n2-3 years of relevant experience in an office environment\nWorking knowledge of Microsoft Office Suite; Outlook, Excel, Word, PowerPoint, and Access. In addition, Teams, Smartsheet.\nIntermediate excel skills; pivot tables and VLOOKUP's\nExperience working with an order management software, Deduction Management System and ERP (NetSuite) system and other company systems applicable.\nComfortable multi-tasking and prioritizing tasks without guidance\nAbility to contribute positively as part of a team, helping with various tasks as required.\nExcellent written and verbal communication skills, with the ability to collaborate effectively with internal teams and external partners.\nStrong analytical and problem-solving skills, with the ability to research claims, evaluate supporting documentation, identify root causes, and recommend solutions.\nHighly organized and detail-oriented, with the ability to manage multiple priorities, meet deadlines, and maintain accurate records.\nSound judgment and decision-making skills, with a results-oriented approach to resolving deductions and chargebacks.\nSelf-motivated team player with a strong work ethic, professionalism, and willingness to support department needs as required.\nAbility to remain professional and adaptable in a fast-paced environment.\nSome travel may be required.\nPay and Benefits:\nUS$24.50 - US$25.50 Hourly\nFinal compensation offered will be determined based on a number of job-related factors, including the candidate’s skills, experience, and qualifications. Employees in this role are eligible to participate in the company’s benefits program, which includes medical, dental, and vision insurance, 401(k) with company matching, accrued vacation, floating holidays, and designated company holidays.\nOffer contingent on successful completion of both a Background Check and Credit Check.\nLife at Bradshaw Home:\nAt Bradshaw Home, we’re proud of our culture of collaboration, growth, and innovation. Recognized as a Great Place to Work®, we believe in supporting our people just as much as we support our customers.\nWant to see more of what it’s like to be part of our team?\nExplore our Great Place To Work® profile\n Learn more on The Muse\nBradshaw Home is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, veteran status, or any other characteristic protected by applicable law.","description_format":"text","description_chars":4615,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cleaning & Household Products","Kitchenware & Cookware"],"lifecycle":[{"event":"open","at":"2026-09-12T23:26:31Z"}],"visa":[],"liveness":{"score":30,"band":"fade","label":"Fading","p_open":1,"p_active":0.689,"p_room":0.44,"age_days":71,"expected_fill_days":49,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-11-08T05:47:12Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/bradshawhome-deduction-analyst","json_url":"https://alion.io/job/bradshawhome-deduction-analyst.json","meta":{"generated_at":"2026-11-08T06:19:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13729,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":695832},"rest":"https://alion.io/mcp/rest/get_company?id=695832"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbradshawhome-deduction-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbradshawhome-deduction-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbradshawhome-deduction-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bradshawhome-deduction-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbradshawhome-deduction-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":843973}},{"tool":"search_jobs","arguments":{"company":"bradshawhome.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":843973},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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