{"id":4169217,"url":"https://alion.io/job/brady-services-counter-sales-representative-2","title":"Counter Sales Representative","company":{"id":3775607,"name":"Brady Services","domain":"bradyservices.com","url":"https://alion.io/company/brady-services","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":95,"open_postings":40,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":95,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wilmington, United States","Wilmington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T12:50:21Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T14:18:09Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Are you a Counter Sales Associate searching for new experiences? As a leading Trane® independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!\nThe Counter Sales role is responsible for providing excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. This role is considered an entry-level position.\nESSENTIAL DUTIES & RESPONSIBILITIES include the following:\nManage the Parts Store front counter, greeting customers upon entry\nMaintain store appearance and restock merchandise in showroom\nAnswers basic customer calls and identifies parts with model number and serial\nOrder fulfillment of HVAC parts and supplies over the phone and over the counter\nAssist customers with part selections, placing orders, payments, order inquiries, and quotes\nReceives, prepare and stage customer orders\nLoads and unloads shipment of parts, supplies, and equipment\nResponds to customer's inquiries, questions, or complaints regarding products or services; escalation as needed\nResponsible for warranty administration on all parts\nLogs all customer request into provided system\nDelivers parts orders to customer locations or job sites (as needed)\nShipping, receiving, and product transfers\nComplete training on basic HVAC terminology to be able to demonstrate and discuss with customers\nDevelop effective customer service skills and learning products\nMaintain a safe working environment including PPE (Personal Protective Equipment)\nUse of forklift as needed\nEnsure compliance with federal, state, and local laws, legal regulations, and recommended best practices\nCollaborate with all Associates to uphold the company’s mission and values\nMust be able to work overtime/weekends, as required\nOther duties may be assigned\n\nSKILLS & QUALIFICATIONS:\nHigh school diploma or general education degree (GED) required\nWorking knowledge of Microsoft Office software and general computer systems\nMust be able to work in a fast-paced environment where frequent interruptions may occur\nMust possess skills to learn quickly and multi-task on different levels\nMust possess great customer service\nAbility to pass drug screening\nAbility to prove US employment eligibility\nCompany forklift certification will be required\n PHYSICAL DEMANDS & ENVIRONMENTAL EXPOSURE:\nThe physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.\nThe physical demands of the position include occasional sitting, climbing, stooping, crouching, kneeling, pushing, pulling and reaching; frequent standing, balancing and gripping; and constant walking. Material handling demands include lifting from floor level to overhead, with occasional lifting up to 100 lbs., frequent lifting up to 50 lbs., and constant lifting up to 10 lbs., placing the position in the Heavy Physical Demand Classification (PDC). Must be able to talk and hear. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.\nThis position works in a typical parts store/warehouse environment. While performing the duties of this position, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate.\nEEO STATEMENT:\nBrady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.\nAll aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.","description_format":"text","description_chars":4440,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Smart Building & Cities","Construction","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-11-12T14:18:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":95,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-11-12T15:29:25Z"},"pay":null,"html_url":"https://alion.io/job/brady-services-counter-sales-representative-2","json_url":"https://alion.io/job/brady-services-counter-sales-representative-2.json","meta":{"generated_at":"2026-11-12T15:29:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32334,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3775607},"rest":"https://alion.io/mcp/rest/get_company?id=3775607"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrady-services-counter-sales-representative-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrady-services-counter-sales-representative-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrady-services-counter-sales-representative-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brady-services-counter-sales-representative-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrady-services-counter-sales-representative-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4169217}},{"tool":"search_jobs","arguments":{"company":"bradyservices.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4169217},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}