{"id":2471789,"url":"https://alion.io/job/braeburn-schools-ltd-manager-sales-operations","title":"Manager, Sales Operations","company":{"id":669572,"name":"Braeburn Schools","domain":"braeburn.com","url":"https://alion.io/company/braeburn","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":150000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":925},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Amazon Redshift","optional":true},{"name":"AWS","optional":true},{"name":"Claude","optional":true},{"name":"Copilot","optional":true},{"name":"Gmail","optional":true},{"name":"Power BI","optional":true},{"name":"Salesforce","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-10-13T19:21:54Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-28T17:38:37Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"Reports to: Associate Director, Sales Operations Reporting & Analytics\nLocation: Remote\nCompany Overview:\nBraeburn is dedicated to delivering solutions for people living with the serious consequences of opioid use disorder. At Braeburn, we challenge the status quo and champion transformation of the management of opioid use disorder (OUD) by partnering with the community to create a world where every person with OUD gets the best possible care and opportunity to reach their full potential. Our shared commitment to innovation on behalf of patients enables us to help people with OUD begin and sustain recovery.\nAt Braeburn, there are opportunities to contribute to our purpose every day. We value authenticity and strive to amplify all voices. Our culture empowers everyone to be successful and unleashes our full potential. \nPosition Summary:\nReporting to the Associate Director, Sales Operations Reporting & Analytics, the Manager of Sales Operations will provide integrated Incentive Compensation (IC), sales reporting, and sales analytics support for assigned field teams. The role will translate commercial data into actionable insights, support accurate and compliant IC administration, and partner with Sales Leadership and cross-functional stakeholders to improve field execution, decision-making, and operational scalability.\nThis role will own recurring and ad hoc analytics, contribute to IC plan design, administration, and governance, and help build and strengthen the processes, documentation, controls, analytical capabilities, and technical requirements needed to support a scalable and sustainable IC operating model. The individual must exercise sound judgment and ensure integrity and compliance with all Braeburn policies and the Braeburn Code of Conduct.\nKey Responsibilities:\nIncentive Compensation Administration, Analytics & Governance\nSupport end-to-end execution of semester IC plans, including timelines, field sales roster and eligibility inputs, sales quota methodology, account allocations, individual performance objectives, kickers, contests, payout calculations, IC statements, and field communications.\nDevelop, validate, and explain IC reporting, attainment results, payout calculations, variance drivers, and exceptions for Sales Leadership and cross-functional stakeholders.\nPerform quality control of IC data, calculations, outputs, and vendor deliverables; document issues, root causes, decisions, corrective actions, and approvals in an audit-ready manner.\nMaintain IC business rules, plan guides, process documentation, decision logs, exception logs, version control, and supporting materials to strengthen consistency, transparency, and compliance.\nPartner on IC plan modeling, scenario analysis, goal setting, payout curves, budget impact, fairness, and plan effectiveness.\nPartner with and support first-line managers and their teams to achieve operational excellence.\nTrain new hires and provide ongoing education on Sales Operations topics.\nCollaborate effectively across all Braeburn cross-functional teams.\nSales Reporting, Analytics & Insights\nEnsure accurate and timely delivery of Field Reports in collaboration with technical data teams.\nCreate and enhance standard and ad hoc reports and analyses leveraging field engagement activity, Braeburn trade sales data, secondary data, CRM data, and other approved sources to support sales force effectiveness.\nDeliver team-specific territory, account, targeting, execution, and performance insights that explain what is happening, why it matters, and recommended next actions.\nMonitor report accuracy and consistency; reconcile source data, document assumptions, identify root causes, and coordinate issue resolution with internal and external partners.\nSupport recurring leadership reporting, dashboards, performance reviews, monthly territory summaries, and executive-ready insights with clear narratives and documented methodologies.\nIdentify opportunities to standardize, automate, and scale recurring analyses while strengthening data governance and reducing manual effort and rework.\nCross-Functional Partnership\nServe as a primary Sales Operations partner for assigned field teams, providing integrated support across IC, reporting, analytics, targeting, and related business rules.\nPartner with Sales Leadership, Finance, Human Resources, Compliance, Legal, Business Operations, Data Operations, Sales Planning, Training, and technology partners to align assumptions, timelines, decisions, and communications.\nSupport account-based targeting, territory and account performance analysis, allocations, roster changes, and downstream reporting or IC impacts in collaboration with responsible functional owners.\nTrain field sales employees and provide ongoing education on IC, reporting, data interpretation, inquiry processes, and applicable Sales Operations tools.\nContribute to Sales Operations initiatives and maintain clear project plans, owners, milestones, risks, decisions, and follow-up actions.\nRequired Skills: \nAdvanced analytical skills, with strong proficiency in Microsoft Excel and PowerPoint.\nWorking knowledge of CRM tools, business intelligence, data warehouse, and reporting environments.\nStrong project management, organization, communication, presentation, and stakeholder-management skills.\nAbility to translate complex compensation methodologies and commercial data into clear, accurate, decision-ready insights for varied audiences.\nSound judgment, discretion, ethical behavior, and commitment to compliance when handling confidential compensation and employee information.\nAbility to thrive in a dynamic, accountable growth environment while balancing recurring operational cycles and ad hoc requests.\nStrong quality-control mindset with demonstrated attention to detail, reconciliation, documentation, version control, and auditability.\nSelf-starter who is proactive, collaborative, open to feedback, and committed to continuous improvement.\nPreferred Skills:\nWorking knowledge of AI fundamental principles, and experience using Claude / CoPilot for business use.\nExperience with Salesforce, SQL, AWS/Redshift, QuickSight, Tableau, Power BI, or other data visualization tools.\nEducation/Experience: \nBachelor's degree required; Business Administration, Analytics, Finance, or related degree preferred.\n3+ years of pharmaceutical or life sciences Sales Operations, Incentive Compensation, Commercial Analytics, Sales Planning, or related experience.\nHands-on experience with incentive compensation administration, reporting, goal setting, quota modeling, payout validation, field inquiries, or plan documentation strongly preferred.\nExperience in creating standard and ad hoc performance reporting and translating findings into actionable commercial recommendations.\nExperience with pharmaceutical syndicated, specialty pharmacy, specialty distributor, trade, claims, or other commercial data sources preferred.\nExperience documenting business requirements, business rules, operating procedures, controls, testing, or vendor-supported processes preferred.\nExperience supporting system implementation, vendor transition, capability assessment, or insourcing initiative is a plus.\nExperience in a growth-stage or start-up environment is a plus.\nBraeburn is committed to ensuring equal employment opportunity for all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, military/veteran status, age, disability, or any other category/characteristic protected by law (collectively, \"Protected Categories\"). In fact, we encourage all underrepresented backgrounds to apply for any open job positions with the company.\nBraeburn Job Scam Warning\n At Braeburn, we prioritize the security of your personal information. Be aware of individuals falsely presenting themselves as Braeburn employees or representatives to gain access to your personal information or money through fictitious job offers.\nBraeburn will never ask for financial information or payment during the job application process. This includes but it is not limited to requests for bank account details, social security numbers, credit card numbers, or any form of payment for application fees, equipment, or software. Any claims that you will be reimbursed for such expenses are fraudulent.\nWe also will not ask you to download third-party applications for communication regarding job opportunities. Be cautious of offers from unofficial email addresses (e.g., Yahoo, Gmail, Hotmail) or those with misspelled variations of official Braeburn email addresses.\nTo ensure you are communicating about a legitimate job opportunity, check that the job is posted on Braeburn’s official career website. If you suspect you have been contacted about a fraudulent position, please contact Braeburn directly through our official channels at . \nBraeburn is not liable for losses resulting from job recruiting scams. If you believe you are a victim of fraud, contact the FBI through the Internet Crime Complaint Center at https://www.ic3.gov or your local authorities.\nBraeburn does not accept unsolicited assistance from search firms for employment opportunities. Resumes submitted without a valid written search agreement will be considered Braeburn's sole property, and no fee will be paid. \nBraeburn Privacy Policy\nRead our Privacy Policy which describes the personal data that we, Braeburn Inc. 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