Technical Sales Support, Shenzhen-based

Bragi was founded in 2013 and launched the world's first Truly Wireless Earphones in 2015 (yes, a whole 12 months before the Airpods...)

Since then, we have evolved from a promising startup to a market-moving creator of innovative technology, opening the new category of Truly Wireless Earphones. Bragi transformed into a software enabler for consumer brands, focusing on scaling its technology after investing more than $90 million in software and AI.

Now we are a leader in the AI headphone space, known for our smart devices that integrate seamlessly into users' lives. With a focus on innovation and user experience, we are driving the evolution of wearable technology.

Technical Sales Support - Shenzhen-based

We are looking for a dynamic and motivated Technical Sales Support to join our team in China. You will be responsible, together with the sales team, for winning new customers, managing our existing ones, and developing our business with semiconductor companies (SoCs), ODMs, and design houses (IDH). You will work closely with the headquarters in Europe and other team members to win and develop business with the biggest brands and players in the industry.

This is a remote role based in Shenzhen, China

Tasks

• Identify new business opportunities, generate leads, and implement business development initiatives for domestic and overseas audio brands
• Build and maintain long-term relationships with customers and partners (SoC, ODM, IDH) to provide tailored solutions and ensure positive experiences
• Conduct market research to track industry trends and competitors
• Provide technical support and expertise during the sales and business development process, including product demonstrations, reports, technical presentations, and training sessions
• Travel within Guangdong province (including Zhuhai, Dongguan, Shenzhen, etc.) and occasionally to other locations nationally and internationally for customer meetings, trade shows, and industry events
• Manage ODM and IDH data in CRM systems, develop and maintain ODM partnerships, and act as a liaison between Western brand customers and Eastern supply chain partners

Requirements

• 2-4 years of experience in sales engineering, technical sales, project management, or international sales
• Experience in the consumer electronics industry is required; a background with ODMs or IDHs is preferred
• Strong technical knowledge of embedded systems, hardware/software technologies, or manufacturing processes in the audio or consumer electronics domain
• Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences
• Proven ability to build and maintain strong customer relationships
• Native Mandarin speaker, fluent in English

Benefits

• A platform product that is extremely technically challenging and will change how audio is consumed forever
• Work in a creative, dynamic, and game-changing environment alongside many talented colleagues
• Be part of the founding team in China and grow together with our rapidly expanding CN operations
• Collaborate directly with global leading brands and top Audio & Cloud Software Service Providers
• Help us develop the future of Audio Devices and Audio Apps, delivering magical experiences to 25M+ users in the next 12 months (existing base is 10M+)
• Opportunities to attend and represent us at international events and trade shows
• A flexible Learning & Development program-choose where you want to improve yourself