{"id":1231932,"url":"https://alion.io/job/brahma-ai-application-support-engineer","title":"Application Support Engineer","company":{"id":1887627,"name":"BRAHMA AI","domain":"brahma.io","url":"https://alion.io/company/brahma-io","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":6000,"max_usd":16500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":480},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":".NET","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"SQL","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"C#","optional":true}],"status":"live","first_seen_at":"2026-09-25T15:16:35Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-26T14:30:37Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Description\nJob Title :- Application Support Engineer.\nQualification:\nB-Tech, B.E, B.SC\nTechnical Expertise:\n2 to 5 years’ experience and knowledge on \nWindows Server Administration \nSQL (My SQL and SSMS), \nApplication Support, \nWorking experience on .Net based application support (IIS, Authentication, Authorization tools) \nInstalling the SSL certificates, \nWorking experience on Linux servers, \nKnowledge on applications hosted on Cloud. \nMaintaining the Hygiene of the servers (Windows/Linux) \nBasic Java knowledge * Incident handling (P1, P2, P3, P4s). * Excellent Troubleshooting and analytical skills. * ITIL certification will be added advantage. * Good communication and interpersonal skills and ready to work 24*7.\nRoles & Responsibilities: Some of the Production Support activities are listed below.\nWorking on deployment activities. \nDeploying, Testing the builds on lower environments, taking it LIVE on Production with necessary approvals. \nSanity on Production daily to make sure Production is secure for the customers before they login. \nPre-Production and Production servers Hygiene to be maintained on Monthly basis. \nRunning Automation/Migration scripts handed over to us by the Dev. team. \nResponsible for efficiently managing the relationship with these customers and thoroughly documenting their cases. \nCollaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Tech Leads and escalation resources when appropriate. \nMonitoring queues and assisting with daily goals and conducting quality control to reduce errors to improve procedures. \nHandling escalated issues from customers. \nPerforming pre-deployment and deployment activities\nAbout BRAHMA AI:\nBRAHMA AI is the next generation of enterprise media technology formed through the integration of Prime Focus Technologies and Metaphysic. By combining CLEAR®, CLEAR® AI, ATMAN, and VAANI into one ecosystem, BRAHMA AI enables enterprises to manage, create, and distribute content with intelligence, security, and efficiency. \nProven, scalable, and enterprise-tested, BRAHMA AI is helping global organizations accelerate growth, efficiency, and creative impact in the AI-powered era.","description_format":"text","description_chars":2256,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["CMS & Digital Experience Platforms","Multimodal AI"],"lifecycle":[{"event":"open","at":"2026-09-25T15:16:35Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":17,"reasons":["conf:39","velocity","win:early","comp:junior"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/brahma-ai-application-support-engineer","json_url":"https://alion.io/job/brahma-ai-application-support-engineer.json","meta":{"generated_at":"2026-09-29T01:39:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1282,"day_limit":5000,"remaining_today":3718,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}