{"id":3062221,"url":"https://alion.io/job/brain-box-qa-administrator-australian-clientday-shift","title":"QA Administrator (Australian Client/Day Shift)","company":{"id":4459893,"name":"Brain Box","domain":"brain-box.com.au","url":"https://alion.io/company/brain-box","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-14T00:00:00Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-10-24T11:11:38Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"About Brainbox\nBrainbox is different from every other BPO. It’s not just the amazing culture, strong brand, loyal customers and talented staff. It is deeper than that. The Brainbox core value of ‘Always Be Kind’ is embedded in every policy, decision, and every day. We develop our people, and the Philippines management team is all Filipinos. Everything we do aims to provide people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love what they do and become the best versions of themselves.\nWe are looking for a QA Administrator to run the quality management system records for our client. You will keep the registers, controlled documents and audit records accurate, current and audit-ready, and follow up actions with staff until they are closed.\nOur client is an ISO 9001 certified engineering business based in Western Australia. It works across the oil and gas, marine, defence, resources and infrastructure sectors. You will report to the client’s QA Manager and work closely with the QA Coordinator, auditors, certification bodies and suppliers.\nKey Duties\nRegisters and Corrective Actions\nLog and track non-conformance reports (NCRs), feedback, quality events, risks, opportunities for improvement and lessons learned in their registers.\nChase overdue actions with the responsible people and issue monthly overdue and trend reports.\nClose NCRs in the register once the QA Coordinator has verified them.\nEscalate overdue items, client complaints and discrepancies to the QA Manager.\nDocument Control and Records\nApply document numbering and templates, manage revisions, and distribute controlled documents.\nWithdraw superseded documents and archive obsolete ones.\nProcess document change requests and maintain the external documents register.\nArchive quality records, manage retrieval and track disposal against retention periods.\nAudit, Calibration and Certification\nMaintain the audit schedule, issue audit notifications, collate evidence packs and track findings to close-out.\nMaintain the calibration register and recall schedule, coordinate send-outs and file certificates.\nTrack ISO 9001, NATA and IRATA certification and audit dates.\nMaintain quality fields in the Approved Supplier List and track supplier certificate expiry.\nProject and Client Quality Documentation\nFormat and compile project quality plans, tender quality sections and pre-qualification questionnaires for approval.\nCompile manufacturer’s data reports (MDRs) and handover dossiers, and chase missing records.\nSchedule inspection hold and witness points and issue client notifications.\nSystems and Reporting\nAdminister user access, templates and reports in SafetyCulture.\nCollect KPI data and update the quality KPI register and dashboards.\nPrepare management review packs, take minutes and maintain the action register.\nRequirements\nRequirements\nExperience in document control, QA/QC administration or a similar administrative role.\nHands-on experience keeping a register current and following up overdue actions yourself.\nAble to manage several registers and deadlines at the same time.\nAdvanced Word and Excel skills, plus Outlook and PowerPoint.\nAble to speak and write English proficiently, with clear and professional email communication.\nKeen attention to detail, with a habit of checking your own work before filing it.\nOrganised, proactive and able to work independently with a steady daily routine.\nComfortable following up with staff at all levels, tactfully and persistently.\nKnows when to escalate and confirm with a manager rather than decide on their own.\nDiscretion and integrity in handling controlled and confidential records.\nHighly regarded\nUnderstanding of ISO 9001 or an equivalent quality management system.\nExperience administering NCRs or corrective action registers.\nExperience in oil and gas, marine, defence, resources, engineering or infrastructure.\nExperience with document management systems, SafetyCulture or an ERP.\nBenefits\nPerks\nAttractive and competitive salary\nTenure-based and Performance-based incentives\nPaid time off\nDay shift\nUnlimited cash incentives for hired referrals\nEngagement and Recognition programs\nHMO on day 1\nWork-life balance with a 37.5h week and free weekends\nInternational career growth and clients\nOpportunities to travel abroad\nModern air-conditioned offices, located along MacArthur Highway (easy public transportation access), near residences, malls, and restaurants\nFun and inclusive working environment and great working culture\nDedicated local support with local Management, HR, onboarding, payroll, and ICT\nAccess to unlimited training and micro-competencies to advance your skills\nThis role is subject to a number of skills and possible online practical tests.\nThis position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.","description_format":"text","description_chars":4898,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-22T06:55:10Z"}],"visa":[],"liveness":{"score":73,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.806,"p_room":0.9,"age_days":10,"expected_fill_days":27,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/brain-box-qa-administrator-australian-clientday-shift","json_url":"https://alion.io/job/brain-box-qa-administrator-australian-clientday-shift.json","meta":{"generated_at":"2026-10-24T11:21:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16117,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4459893},"rest":"https://alion.io/mcp/rest/get_company?id=4459893"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrain-box-qa-administrator-australian-clientday-shift"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrain-box-qa-administrator-australian-clientday-shift"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrain-box-qa-administrator-australian-clientday-shift"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brain-box-qa-administrator-australian-clientday-shift\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrain-box-qa-administrator-australian-clientday-shift"}]}