{"id":3311233,"url":"https://alion.io/job/brain-co-it-engineer","title":"IT Engineer","company":{"id":2051367,"name":"Brain Co.","domain":"brain.co","url":"https://alion.io/company/brain-7","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":90,"open_postings":39,"ghost_share":0,"stale_share":0.205,"repost_share":0,"time_to_fill_p50_days":96,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":72000,"max_usd":182000,"period":"year","method":"role_country_seniority_unknown","sample_n":2276},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Okta","optional":false},{"name":"SOC 2","optional":false},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-26T23:14:21Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T11:37:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":4},"description":"Our Mission\nRebuild how the world works, to make institutions work better for the people they serve.\nAbout Brain Co.\nBrain Co. builds AI-native operating systems for large, regulated institutions. Each system is built for a specific industry, powered by agents that push real workflows forward. Underneath it all is Atlas, our proprietary platform that keeps customers in control, secure by design, and never locked into one model.\nWhy Now\nBrain Co. is entering its next phase of production deployments on a national scale with an elite team built from Palantir, Google, Meta, and Nvidia, and a growing footprint across government, insurance, health, and financial services.\nJoining now means shaping both the company and a new category of applied AI. Every project here ships to production and is expected to create measurable customer value and impact.\nYou'll work alongside exceptional peers on some of the hardest problems in applied AI. It’s the kind of work you'll still be proud of in ten years from now.\nAbout the Role\nWe’re hiring an IT Engineer to manage IT and workplace operations at our San Francisco office. You’ll keep the office running and our team productive. That means managing AV and conferencing systems, office equipment and vendors, being the first stop for IT support, and handling daily systems access in Okta with the central Security & IT team. You’ll also make sure new hires are set up and ready to go when they start.\nThis is a hands-on role for someone who enjoys a mix of helping people, managing systems and setting up physical spaces. You’ll work independently, own your area from start to finish, and partner with our infrastructure engineer on installs, network work and equipment purchases. As the company grows, there’s room to grow with it: launching new offices, taking a bigger part in endpoint security or identity management. This role will report to Sr. IT Manager.\nWhat You’ll Do\nManage IT operations for our SF office: AV and conferencing systems, corporate network, office equipment, supplies, and the vendors behind them.\n\nBe the first stop for IT help for SF-based employees: triage hardware and software issues, manage devices from setup to retirement, and keep people productive.\n\nRun onboarding and offboarding end to end. Work with People/HR on timing, set up and remove systems access, and make sure every new hire’s laptop and accounts are ready before day one.\n\nMake each new hire’s first day smooth and welcoming.\n\nManage daily systems access in Okta for SF staff: user setup, groups, MFA and access requests. Partner with the central Security & IT team on policy and escalations.\n\nLead physical installs such as AV setups and network drops, and buy the equipment the office needs. Work closely with the engineer who owns our core infrastructure.\n\nAs we grow, help launch new offices, take a bigger role in compliance work like SOC 2 access reviews, and potentially build and lead a small IT support team.\n\nWho You Are\nYou have 5+ years in IT support, workplace operations or a similar hybrid role, and you’re comfortable switching between helping people and handling hardware.\n\nYou have hands-on Okta experience (or another identity provider) and can manage user setup, groups, MFA and access troubleshooting without a runbook.\n\nYou’ve set up and fixed AV and conferencing systems and general office IT hardware yourself.\n\nYou’ve run onboarding and offboarding before: devices ready, access in place, day one handled.\n\nYou have a strong customer-service instinct. You’re responsive and patient, and you explain technical issues clearly to non-technical colleagues.\n\nYou like working independently and owning a whole area, without a large, siloed enterprise IT team behind you.\n\nYou don’t need a desk-only role. Running cables, unboxing equipment and fixing a conference room are part of the job you enjoy.\n\nYou’re happy working from our SF office 3 days a week.\n\nYou use AI to improve your workflows and learn on the job.\n\nNice to have: experience with MDM tools (Jamf, Kandji/Iru, Intune, JumpCloud), and enough Terraform or scripting to work alongside our infrastructure engineer.\n\nJoin Us\nIf you’re looking to make a big impact on how a growing team works every day, join us.\nLocation\nThis role will be based out of our San Francisco HQ, the team operates on a hybrid model 3x/ week in person.\nCompensation\nCompetitive compensation including salary, equity, and performance incentives.","description_format":"text","description_chars":4447,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["AI Agents","AI Consulting & Integration"],"lifecycle":[{"event":"open","at":"2026-10-27T03:29:39Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":96,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/brain-co-it-engineer","json_url":"https://alion.io/job/brain-co-it-engineer.json","meta":{"generated_at":"2026-10-31T12:45:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19693,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2051367},"rest":"https://alion.io/mcp/rest/get_company?id=2051367"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrain-co-it-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrain-co-it-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrain-co-it-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brain-co-it-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrain-co-it-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3311233}},{"tool":"search_jobs","arguments":{"company":"brain.co","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3311233},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}