{"id":3014723,"url":"https://alion.io/job/brainlake-advertising-solution-architect-microsoft-dynamics-365-crm","title":"Solution Architect Microsoft Dynamics 365 CRM","company":{"id":4336,"name":"Brainlake Advertising","domain":"brainlakeadvertising.com","url":"https://alion.io/company/brainlakeadvertising","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dubai, United Arab Emirates","Abu Dhabi, United Arab Emirates","Riyadh, Saudi Arabia","Jeddah, Saudi Arabia","Amman, Jordan","Cairo, Egypt"],"countries":["AE","SA","JO","EG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":85000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":545},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"DLP","optional":false},{"name":"Microsoft Fabric","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false}],"status":"live","first_seen_at":"2026-10-21T16:18:32Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-26T06:42:32Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"We’re looking for a highly technical Dynamics 365 CRM Solution Architect to lead the design and delivery of enterprise customer engagement platforms for large, complex organizations.\nThis is a hands-on, client-facing role for someone who is equally comfortable in a stakeholder workshop and in a technical design review. You’ll understand how the business sells, serves, and engages its customers, shape the target architecture across Dynamics 365 and the Power Platform, and guide delivery teams through to a production-ready, scalable solution.\nYou’ll work on enterprise-scale transformation programmes with multiple workstreams, demanding stakeholders, and real accountability for outcomes. We want someone who brings a point of view, not just someone who executes a specification. You should have shaped solutions, defended architectural decisions, and seen them through go-live.\nWhat You'll Do\nLead discovery with business and technology stakeholders to understand objectives, current-state processes, and customer engagement requirements.\nDefine end-to-end target architectures across Dynamics 365 Sales, Customer Service, Field Service, and Customer Insights (Data and Journeys).\nTranslate business requirements into scalable, secure, and maintainable solutions, balancing configuration, low-code, and custom development.\nMake and document key architectural decisions, including fit-gap and out-of-the-box vs. custom approaches, environment strategy, data model design, and the security model.\nDesign the Dataverse data model, the security architecture (business units, security roles, teams, field-level security), and the approach to data migration from legacy CRM systems.\nDesign integrations between Dynamics 365 and enterprise platforms such as ERP (including Finance & Operations), marketing, telephony, identity, and data platforms, using Azure Integration Services, APIs, and event-driven patterns.\nDefine the solution approach across the Power Platform, including Power Apps, Power Automate, Power Pages, and Copilot Studio.\nProvide technical leadership to development teams, including design and code reviews for plugins, PCF controls, and custom workflows, development standards, and ALM through Azure DevOps or Power Platform Pipelines.\nEnsure solutions meet performance, scalability, security, and data privacy requirements, including regional data residency where applicable.\nContribute to solutioning, estimation, and scoping of new phases and change requests.\nPrototype and validate approaches before full implementation to reduce delivery risk.\nIdentify opportunities to use Copilot and AI capabilities across Dynamics 365 and the Power Platform where they create real business value.\nAdvise clients on platform roadmap, licensing implications, and adoption best practice.\nProduce high-quality architecture artefacts, including solution designs, integration specifications, data models, and technical decision records.\nCollaborate with functional consultants, data, integration, and delivery leads throughout discovery, design, build, and optimization.\nRequirements\n10+ years in enterprise technology, including 6+ years architecting on Dynamics 365 CE / CRM.\nA track record of leading Dynamics 365 implementations end to end on large-scale, multi-workstream programmes.\nExperience in a consulting or systems integration environment, delivering for enterprise clients in a structured, client-facing delivery model.\nDeep hands-on expertise in Dynamics 365 and Dataverse, including data modelling, the security model, business process flows, plugins, and the Web API.\nStrong working knowledge of the Power Platform and its governance, including environments, DLP policies, and the CoE approach.\nSolid integration and Azure skills, including Logic Apps, Azure Functions, Service Bus, API Management, and Azure Synapse Link / Microsoft Fabric.\nExperience leading data migration from legacy CRM platforms (for example, older Dynamics versions or Salesforce).\nThe ability to communicate architecture clearly to senior business stakeholders and technical teams alike.\nComfort working independently in a contract capacity and getting productive quickly within established client teams.\nNice to Have\nMicrosoft Certified: Power Platform Solution Architect Expert (PL-600) or Dynamics 365 functional certifications.\nExperience with Dynamics 365 Contact Center, Omnichannel, or Field Service at scale.\nExperience in regulated or public-sector environments, such as financial services, government, or telecoms.\nGCC client experience and/or Arabic language 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now","p_open":1,"p_active":0.827,"p_room":0.945,"age_days":4,"expected_fill_days":8,"reasons":["conf:3","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/brainlake-advertising-solution-architect-microsoft-dynamics-365-crm","json_url":"https://alion.io/job/brainlake-advertising-solution-architect-microsoft-dynamics-365-crm.json","meta":{"generated_at":"2026-10-26T09:01:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per 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