{"id":3263897,"url":"https://alion.io/job/brandt-service-managerforeman","title":"Service Manager/Foreman","company":{"id":690998,"name":"Brandt","domain":"brandt.ca","url":"https://alion.io/company/brandt-4","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Breezy","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mount Gambier, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":81000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":6902},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T04:10:37Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-09T06:58:51Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"ARE YOU AN EXPERIENCED TECHNICIAN LOOKING FOR THE NEXT STEP IN YOUR CAREER?\nDue to rapid growth at our Mount Gambier Branch, along with our expanding Agriculture & Forestry departments, we have an exciting opportunity for an energetic and proactive person to join our existing and growing service team as either a Service Foreman or Service Manager.\nWhat we offer:\nA competitive remuneration package and incentives.\nOngoing Training & Professional Development\nLeadership role with real impact on branch performance \nCareer advancement opportunities within a global company \nSupportive team culture and great working environment\nA chance to work with leading brands and industry leading equipment.\nEmployee Assistance Program\nSalary packaging and Novated leasing options\nAbout the role:\nAs Service Manager or Service Foreman, you will lead the day-to-day operations of the Service Department, ensuring exceptional customer service, operational efficiency, and team performance.\nDevelops, communicates, enforces and monitors effective Service Department processes to ensure internal and external customer satisfaction.\nCreates annual Service Department goals and budget in alignment with the organization’s financial and operational objectives.\nSubmits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit.\nSchedules and assigns jobs and work areas to employees in the Service Department according to their skills and knowledge.\nReview work orders for completeness and accuracy prior to customer billing\nEnsures all departmental tools, equipment and vehicles are in good working order.\nManages recruiting, staffing and employee development activities for employees reporting to this position.\nAbout you:\nTo be successful you will be an individual with strong communication skills, excellent time management and an appreciation and understanding of customer’s needs.\nSound mechanical knowledge.\nOperations and management experience would be beneficial.\nPeople leadership experience would be beneficial.\nHighly motivated to provide a clean, safe and efficient service department.\nTrade qualification and at least 3 years' experience as a Service Technician\nStrong technical and diagnostic abilities\nLeadership skills and a desire to mentor and develop others\nExperience working with agricultural, construction, or heavy equipment\nStrong communication and organisational skills\nAbility to work collaboratively and lead by example\nExperience with John Deere products is advantageous\nAbout us:\nBrandt is a world-leading equipment dealer, powered by iconic brands and unrivalled support. With dealerships across Canada, New Zealand and Australia, we are a global team with one shared purpose. It’s our mission to enable our customer’s success by providing practical and reliable equipment solutions and support. Our customers count on Brandt to keep them moving forward, and we meet that challenge with remarkable customer service and industry-leading brand John Deere.\nAt Brandt, we believe that outstanding people, combined with our committed and passionate culture, is key to our customer's success.\nARE YOU READY TO GROW YOUR NEW CAREER WITH BRANDT? 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