{"id":3282686,"url":"https://alion.io/job/braze-program-manager-partnerships-3","title":"Program Manager, Partnerships","company":{"id":3574,"name":"Braze","domain":"braze.com","url":"https://alion.io/company/braze","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":96800,"max":138400,"currency":"USD","period":"year","gross":null,"usd_annual":138400},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Confluence","optional":false},{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-10-26T14:32:38Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T20:09:03Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\nWe seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.\nTo flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\nOur deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\nIf you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\nThe Role\nThe Partnerships department operates in a fast-paced environment with a lean team. Key priorities arise from major events like SKO or Forge Partner Day, cross-functional initiatives, and urgent executive inquiries. Top-tier partnership teams require a dedicated program manager to own these priorities, drive execution, and maintain clear visibility into project status, blockers, and ownership.\nOperating across the entire department rather than within a single partner segment, this role collaborates across every functional pillar. Key responsibilities centre on establishing clear workstream visibility and managing high-priority ad-hoc projects. This includes maintaining an accurate single source of truth for ongoing department initiatives, supporting program management for flagship events such as SKO, Forge Partner Day, and the departmental kick-off, and partnering closely with the AVP, Partner Experience to maintain the departmental operating rhythm-encompassing OKRs, business reviews, strategic narratives, All Hands meetings, and internal communications.\nRapid growth has outpaced formal tracking, leaving initiatives reliant on informal ownership and tracking. We need a program manager to establish structure, seamlessly manage diverse workstreams, and build lasting, repeatable processes. Success is defined by delivering high-quality projects on time and maintaining clear, transparent visibility into overall department status.\nWhat You'll Own\nWorkstream visibility. Maintain one view of cross-departmental initiatives: owners, status, dependencies and risks, with Jira as the source of truth. Run regular check-ins that keep it honest, raise concerns before they become surprises, and give leadership a clear picture of what is moving and what is not.\nAd-hoc and flagship projects. Take projects from brief to delivery: agree scope and owners, build the plan, chase the dependencies, manage the timeline and run the follow-up.\nCompany moments such as SKO and Forge Partner Day. Support the Partnerships contribution to events where the department is on stage. This may include working with leadership on the narrative and theme, briefing speakers, gathering content from pillar leads and coordinating with Marketing and Events.\nCross-functional initiatives. Drive initiatives that cut across teams and need a single owner for delivery, such as moving a process from one team to another or launching a change that touches several pillars. Clarify who does what, keep the work moving and close it out properly.\nOperating rhythm. Support the department's OKRs, monthly and quarterly business reviews, quarterly narratives and monthly All Hands. Build the trackers and templates, chase inputs, prepare pre-reads and help run the sessions, so that leaders spend their time on decisions.\nCommunications and PR-FAQs. Support the cadence of department updates and the PR-FAQ tracker for major launches, so that format, tone and timing stay consistent and status is honest.\nPlanning and engagement. Support the SVP, Partnerships and Partner Operations team with annual planning, and the follow-up from the employee engagement survey in Culture Amp: tracking actions through to completion and reporting back on what changed.\nSalesforce alignment. If the acquisition of Braze by Salesforce completes, help plan and track the work to bring the Braze partner program in line with the broader Salesforce partner program and ecosystem, and keep it visible alongside everything else in flight.\nWhat This Role Is Really About\nA department our size can't hire a specialist for every function, and shouldn't. What it needs is someone who can pick up whatever matters most this month, run it properly and leave something behind that works without them. One month that is the narrative and run of show for Forge Partner Day. The next it is an initiative that three teams each assume another team owns. The through-line is visibility: whatever you are working on, people can see where it stands.\nYou will not own the content or the decisions. Pillar leads own their numbers and their stories, and leadership owns the choices. You own the delivery and the clarity around it. That means asking the question that exposes a gap in a plan, noticing when a deadline will slip a week before it does, and telling a leader that their narrative buries the lead. You do this without formal authority, and you earn trust by making everyone else's job easier.\nYou will also see things that are sensitive: survey results, plans in progress, changes to the organisation. Discretion is part of the job.\nHow We Show Up\nDrives ownership to completion. You step in to claim unassigned initiatives, assign clear accountability, and steer them through to successful execution.\nCommunicates with clarity and impact. You distill complex updates into concise, actionable briefs for leadership and facilitate decisive, productive meetings.\nEnsures end-to-end transparency. You maintain clear and dependable tracking of progress, status, and risks, flagging delays early alongside practical solutions.\nLeads through influence and trust. You motivate senior leaders to hit deadlines by making collaboration seamless and consistently delivering value.\nBalances strategy with tactical detail. You seamlessly transition from managing detailed operational schedules to briefing executives on complex cross-functional dependencies.\n Upholds strict confidentiality. You handle sensitive and unreleased information with complete discretion and earn executive trust.\nWho You Are\n5-8 years in program management, project management or strategy and operations roles at a B2B SaaS or technology company, ideally supporting a go-to-market, partnerships or alliances team\nHas driven cross-functional programs from brief to delivery with several stakeholders and senior people, and has run events or company moments with speakers, content and a tight timeline\nHas built visibility across a portfolio of workstreams, using trackers, status reporting and tools such as Jira, and knows how to keep them honest without making them a burden\nA strong writer and storyteller, able to turn updates and numbers into something leaders grasp quickly\nSkilled at facilitation: you run meetings with senior people, keep them to time, and leave with clear actions and owners\nData-driven, comfortable building trackers and spotting when numbers don't add up\nHighly organised, able to manage many deadlines and very different kinds of work at once without losing detail\nHappy to build process from nothing, and pragmatic about keeping it light enough to survive a busy quarter\nComfortable with the tools that run a department, such as Google Workspace, Slack, Jira and Confluence\nFor candidates based in the United States, the pay range for this position at the start of employment is expected to be between $96,800 and $138,400/year, with an expected On Target Earnings (OTE) between $121,000 and $173,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.\nWHAT WE OFFER\nBraze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.\nFrom offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\nCompetitive compensation that may include equity\nRetirement and Employee Stock Purchase Plans\nFlexible paid time off\nComprehensive benefit plans covering medical, dental, vision, life, and disability\nFamily services that include fertility benefits and equal paid parental leave\nProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipend\nA curated in-office employee experience, designed to foster community, team connections, and innovation\nOpportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\nEmployee Resource Groups that provide supportive communities within Braze\nCollaborative, transparent, and fun culture recognized as a Great Place to Work®\nABOUT BRAZE\nBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\nThe company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\nBraze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\nThe company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\nBRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\nAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.\nBuilding meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\nWe know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\nOUR AI-POWERED BRAZE RECRUITMENT PROCESS\nAt Braze, we’re committed to a fair and transparent candidate experience. 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