{"id":202828,"url":"https://alion.io/job/braze-senior-site-reliability-engineer-i-7","title":"Senior Site Reliability Engineer I","company":{"id":3574,"name":"Braze","domain":"braze.com","url":"https://alion.io/company/braze","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":89,"open_postings":7,"ghost_share":0,"stale_share":0.429,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-27T05:46:45Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["São Paulo, Brazil"],"countries":["BR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":107000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3508},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false},{"name":"Apache Kafka","optional":false},{"name":"Chef","optional":false},{"name":"Docker","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"PagerDuty","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Redis","optional":false},{"name":"Ruby","optional":false},{"name":"Terraform","optional":false},{"name":"Unix","optional":false},{"name":"Ruby on Rails","optional":true}],"status":"live","first_seen_at":"2026-09-04T18:53:14Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-27T07:09:00Z","board_verified":true,"closed_at":null,"days_open":52,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":52},"description":"At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.\nWe seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.\nTo flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.\nOur deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.\nIf you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.\nWHAT YOU'LL DO\nSite Reliability Engineers (SREs) are responsible for keeping all internal-facing services and platforms running smoothly. In a nutshell, SREs ensure site uptime. SREs blend sensible system administrators and software engineers who apply sound engineering principles, operational discipline, and mature automation to the environments and infrastructure services we provide. We specialize in systems-whether it be networking, the Linux kernel, or some more specific interest in scaling-algorithms or distributed systems.\nOur team helps to improve automation, infrastructure reliability, and empowers Braze’s other engineering teams to leverage the infrastructure products and platforms we create easily. Braze operates at a massive scale with over 3.3 billion monthly active users across our customers, collecting hundreds of billions of data points each month, and sending billions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. As a Site Reliability Engineer at Braze, you will collaborate with your team and consumer engineering teams to continuously improve the infrastructure, automation, and tooling that build internal products from these technologies.\nMain responsibilities:\nPartner with Braze’s engineering teams on:\nArchitecting products to effectively utilize infrastructure platforms in a scalable, reliable manner\nDebugging reliability and scalability issues across all stack layers, including the products built using our infrastructure platforms\nMake monitoring and alerting alerts on symptoms and not on outages\nEnsure that Braze meets our strict enterprise-grade SLAs with customers\nDevelop Braze’s internal platform infrastructure:\nCreate Infrastructure as code using Chef, Terraform, and Kubernetes\nDevelop deployment pipelines for applications in multiple languages using Docker, Kubernetes, etc\nProvide centralized/common tooling, services, and automation frameworks that are critical for scaling operations, capacity management, reducing operational pain, and improving the day-to-day workflow of Braze’s engineering teams\nManage incidents:\nBe on a PagerDuty rotation to respond to availability incidents and provide support for other engineers\nUse your on-call shift to prevent incidents from ever happening\nRetrospect everything that happens to turn lessons into system improvements/changes, automation, etc\nWHO YOU ARE\nProven track record of experience as a Software, DevOps, or Site Reliability Engineer\nYou think about systems - interfaces, boundaries, edge cases, failure modes, behaviors, specific implementations\nHave an urge to collaborate, document, and deliver quickly\nCollaborating across the global remote teams, often working asynchronously\nDocument everything so you don't need to learn the same thing (or plan the same work) twice\nDelivering fast to delight our customers - even internal ones\nHave an enthusiastic, go-for-it attitude. When you see something broken, you can't help but fix it\nHave a desire to solve everyday challenges facing software engineers and automate their toil away\nHave an excellent ability to manage multiple tasks and expectations at once\nKnow your way around Linux and Unix Shell\nHave strong programming skills - Ruby and/or Go preferred\nHave experience with Docker, Kubernetes, Terraform, or similar IaC technologies\nHave experience with MongoDB, Redis, Kafka, Postgres, or similar data technologies\nWHAT WE OFFER\nBraze benefits vary by location, and we encourage you to review our specific benefits offerings for each country at here. More details on benefits plans will be provided if you receive an offer of employment.\nFrom offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:\nCompetitive compensation that may include equity\nRetirement and Employee Stock Purchase Plans\nFlexible paid time off\nComprehensive benefit plans covering medical, dental, vision, life, and disability\nFamily services that include fertility benefits and equal paid parental leave\nProfessional development supported by formal career pathing, learning platforms, and a yearly learning stipend\nA curated in-office employee experience, designed to foster community, team connections, and innovation\nOpportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching\nEmployee Resource Groups that provide supportive communities within Braze\nCollaborative, transparent, and fun culture recognized as a Great Place to Work®\nABOUT BRAZE\nBraze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences.\nThe company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025.\nBraze was also named a 2025 Best Companies To Work For by U.S. News and World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore.\nThe company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo.\nBRAZE IS AN EQUAL OPPORTUNITY EMPLOYER\nAt Braze, we strive to create equitable growth and opportunities inside and outside the organization.\nBuilding meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.\nWe know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you\nOUR AI-POWERED BRAZE RECRUITMENT PROCESS\nAt Braze, we’re committed to a fair and transparent candidate experience. To help our recruitment teams focus on what matters most - the person behind each application - we use AI-assisted tools at certain stages of our recruitment process.\nThis includes using AI to analyze the experience, skills and qualifications in your application materials to help with screening and prioritizing candidates. Such screening may amount to a form of solely automated decision-making. We also use AI for administrative support, like scheduling and recording interviews and summarizing interview notes. Our recruiting teams remain responsible for all hiring decisions and are involved throughout the process.\nDepending on where you are located, you may have certain rights available to you in relation to Braze’s use of AI:\nTo opt out of AI-assisted review of your application, please click the “Learn More” at the end of the application form below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application.\nTo exercise other types of rights, such as rights to request further information about how AI is used in our recruitment process, to request a manual review of any decision made or to contest a decision, please contact us at . \nPlease contact us at  with any questions. To find out more about our hiring process, check out this page.\nNotice Regarding Automated Employment Decision Tool (NYC Local Law 144)\nOur use of AI during the application review process may include the use of automated employment decision tools. Pursuant to New York City Local Law 144, for roles based in New York City, or if you reside in New York City, you have the right to request an alternative selection process or a reasonable accommodation instead of AI-assisted review. \nTo opt out of AI-assisted review of your application, please click the “Learn More” button below and follow the instructions before submitting your application. Please note, if you apply to multiple roles at Braze, you will need to opt out in relation to each application. Please submit any other request to our Talent Acquisition team at  promptly after applying. Summaries of the most recent bias audit results for such tools are available here.\nPlease see ourCandidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.","description_format":"text","description_chars":10609,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave","Professional development","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Marketing Automation","Email Marketing"],"lifecycle":[{"event":"open","at":"2026-09-04T20:05:15Z"}],"visa":[],"liveness":{"score":35,"band":"fade","label":"Fading","p_open":1,"p_active":0.805,"p_room":0.44,"age_days":52,"expected_fill_days":49,"reasons":["conf:2","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-27T05:46:45Z"},"pay":null,"html_url":"https://alion.io/job/braze-senior-site-reliability-engineer-i-7","json_url":"https://alion.io/job/braze-senior-site-reliability-engineer-i-7.json","meta":{"generated_at":"2026-10-27T10:52:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12738,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3574},"rest":"https://alion.io/mcp/rest/get_company?id=3574"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbraze-senior-site-reliability-engineer-i-7"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbraze-senior-site-reliability-engineer-i-7"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbraze-senior-site-reliability-engineer-i-7"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/braze-senior-site-reliability-engineer-i-7\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbraze-senior-site-reliability-engineer-i-7"}]}