{"id":4271099,"url":"https://alion.io/job/bremont-flagship-retail-and-experience-associate","title":"Flagship Retail and Experience Associate","company":{"id":694831,"name":"bremont","domain":"bremont.com","url":"https://alion.io/company/bremont","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Teamtailor","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Henley-on-Thames, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-13T11:56:47Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T21:48:59Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"KEY PURPOSE OF THE ROLE\nThe flagship boutique is often the first and most impactful point of contact for many customers. As such, the sales associate plays a critical role in shaping perceptions, fostering loyalty, and ensuring that every customer leaves with a lasting impression, who will strive to deliver exceptional customer experience, uphold the standards of our boutique but has a sales driven mindset. As a flagship sales associate, there is an expectation to act as a brand ambassador, providing seamless and elevated customer experience that reflects our values, heritage and craftmanship of Bremont. Beyond sales, this role is pivotal in building long-term relationships with clients. There will be a requirement to host tours for a compelling experience through our facility, which is an opportunity to build stronger connections with our audience, turning visitors into lifelong advocates for Bremont.\nKEY RESPONSIBILITIES\nDelivering exceptional service, offering personalised, knowledgeable and attentive service that enhances customer shopping experience.\n\nCultivating client relationships, by building trust and loyalty through genuine engagement, fostering a sense of exclusivity and belonging among our community.\n\nShowcasing brand expertise, demonstrating a deep understanding of our watches, heritage and craftmanship to confidently educate and inspire customers.\n\nDriving boutique excellence, contributing to the flagship’s reputation as a destination of excellence by maintaining visual merchandising standards, assisting in events and supporting the broader team’s success.\n\nRepresenting our values, embodying professionalism and pride in the brand always.\n\nDelivering a compelling tour experience, guiding visitors through our facilities with enthusiasm and expertise, showcasing our processes and craftmanship that defines Bremont.\n\nEducating with passion, sharing the Bremont story, including our history, core values and technical innovations, in a way that inspires and engages our guests.\n\nEnsuring professionalism, creating a welcoming environment and maintaining the highest standards of professionalism in every interaction.\n\nProactive mindset, always seeking out new opportunities, whether it’s following up past clients, and networking to extend connections, with an emphasis to build on the footfall to the Wing.\n\nGoal orientation, keeping sales budgets in focus and developing strategies to meet and exceed them.\n\nContinuous improvement, reflecting on each sale, identify best approach for refinement for future interactions with clients, and adopt a self-learning approach.\n\nPERSON SPECIFICATION\nAn Infectious passion for luxury and craftsmanship, who can inspire guests during any interactions at the Wing, with a genuine interest in fine watchmaking and luxury goods (no previous watch experience required)\n\nOutstanding communication skills who can articulate complex concepts in a clear, engaging and personable manner.\n\nExceptional listening skills are equally important to understand and respond to unique clients needs.\n\nSales-Driven mindset, who has a proactive approach to achieving and exceeding sales target while maintaining a focus on building long term client relationships.\n\nConfidence in identifying opportunities, handling objections and closing sales with professionalism and finesse.\n\nCustomer centric attitude, with a warm and welcoming demeanour, who has the ability to create meaningful and memorable experiences for boutique clients and tour attendees.\n\nAttention to detail and professionalism, who is meticulous in maintaining the visual presentation of the boutique and ensuring every element of the customer and tour experience reflects our high standards.\n\nPunctuality, reliability and a strong sense of accountability are essential in representing Bremont at all times.\nFamiliarity with CRM practices, excel and word.\n\nROLE SPECIFIC BENEFITS\nGenerous Holiday Entitlement - 25 days holiday plus bank holidays, and 3 days paid time off in December for HQ Shutdown!\n\nFree Daily Lunch - Enjoy a freshly prepared lunch on us every day on-site.\n\nFree On-Site Gym - Stay active with a fully equipped gym right here at HQ, free for our team to use.\n\nLife Assurance - Peace of mind with life cover at 3x your annual salary\n\nFamily-Friendly Benefits - Enhanced Maternity and Paternity Leave to support you and your growing family.\n\nCelebrate Your Milestones - We recognise loyalty with outstanding length of service awards - including the chance to receive one of the iconic Bremont timepieces we’re so proud to create.\n\nCareer Growth - Access tailored training programmes and clear development pathways to help you thrive.\n\nExclusive Discounts - Significant permanent employee discounts on Bremont Watches, along with special 'Friends & Family' sales.\n\nWellbeing Support - From confidential counselling to 24/7 financial and legal advice, we care about your mental, emotional, and financial wellbeing.\n\nSocial Culture - From summer parties to seasonal gatherings, we host regular social events that bring everyone together.\n\nGive Back - We're proud to support team members who want to volunteer for good causes, with flexibility for approved time off.\n\nWORKING ENVIRONMENT\n40 hours per week\n\n5 days per week\n\nOnsite working only\n\nWorking in a team of 4\n\nProbation process 4 months\n\nINTERVIEW PROCESS\nStage 1\nInterview with the hiring manager and HR via Teams\nStage 2\nInterview with hiring manager and senior manager onsite.\nWe are dedicated to creating an open and inclusive working environment, and this starts with our recruitment practices. We try to ensure that everybody who is interested in joining our team has equal opportunity and ability to start that journey with us. We intend to have flexible and accessible hiring practices and will make every attempt to adapt to your needs throughout. We welcome any requests for adjustments in our processes.","description_format":"text","description_chars":5914,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Watches"],"lifecycle":[{"event":"open","at":"2026-11-13T17:50:19Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:5","win:early"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/bremont-flagship-retail-and-experience-associate","json_url":"https://alion.io/job/bremont-flagship-retail-and-experience-associate.json","meta":{"generated_at":"2026-11-15T03:48:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7157,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":694831},"rest":"https://alion.io/mcp/rest/get_company?id=694831"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbremont-flagship-retail-and-experience-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbremont-flagship-retail-and-experience-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbremont-flagship-retail-and-experience-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bremont-flagship-retail-and-experience-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbremont-flagship-retail-and-experience-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4271099}},{"tool":"search_jobs","arguments":{"company":"bremont.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4271099},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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