{"id":3678162,"url":"https://alion.io/job/breople-change-problem-manager-senior","title":"Change & Problem Manager Senior","company":{"id":670185,"name":"Breople","domain":"breople.fr","url":"https://alion.io/company/breople","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Recruitee","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"freelance","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":40000,"max":55000,"currency":"EUR","period":"year","gross":null,"usd_annual":61607},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-11-03T09:12:36Z","employer_posted_date":null,"last_verified_at":"2026-11-03T09:12:36Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"ContexteDans le cadre du remplacement d'un collaborateur au sein de la Direction des Opérations IT d'un acteur majeur de la distribution, nous recherchons un(e) Change & Problem Manager Senior afin de renforcer la gouvernance des services de production et d'accompagner les enjeux de disponibilité des systèmes d'information.\nÉvoluant dans un environnement complexe et fortement industrialisé, vous serez un acteur clé de la maîtrise des changements en production et de la réduction des incidents récurrents. Ce poste est basé au sud de Paris et nécessite une prise de poste rapide.\n\nMissions\nChange ManagementPiloter l'ensemble du processus de gestion des changements\n\nOrganiser et animer les comités de validation des changements (CAB)\n\nÉvaluer les risques, impacts et dépendances liés aux mises en production\n\nGarantir la qualité et la sécurisation des changements déployés\n\nAssurer la coordination entre les équipes techniques, applicatives et métiers\n\nProblem ManagementIdentifier et analyser les causes racines des incidents majeurs ou récurrents\n\nPiloter les analyses post-incidents et les plans d'actions associés\n\nAssurer le suivi de la résolution des problèmes jusqu'à leur clôture\n\nAlimenter et maintenir la base des erreurs connues et des solutions de contournement\n\nProduire les indicateurs et reportings de l'activité.\n\nAmélioration ContinueContribuer à l'optimisation des processus ITSM\n\nParticiper à l'amélioration de la stabilité et de la performance des services\n\nAccompagner les équipes dans l'adoption des bonnes pratiques ITIL\n\nProfil recherché\nExpérience minimum de 7 ans dans des environnements de production informatique critiques.\n\nParcours initial fortement orienté production technique (systèmes, réseaux, exploitation, infrastructure, support de production) avant une évolution vers des fonctions de pilotage transverse.\n\nExpertise confirmée en Change Management et Problem Management.\n\nBonne maîtrise des référentiels ITIL et des outils ITSM.\n\nExpérience des environnements à forts enjeux de disponibilité et de continuité de service.","description_format":"text","description_chars":2063,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-11-03T11:56:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":5,"expected_fill_days":36,"reasons":["seen:5","velocity","win:early"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":61607,"is_top_pay":false},"html_url":"https://alion.io/job/breople-change-problem-manager-senior","json_url":"https://alion.io/job/breople-change-problem-manager-senior.json","meta":{"generated_at":"2026-11-09T14:18:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19462,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":670185},"rest":"https://alion.io/mcp/rest/get_company?id=670185"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbreople-change-problem-manager-senior"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbreople-change-problem-manager-senior"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbreople-change-problem-manager-senior"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/breople-change-problem-manager-senior\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbreople-change-problem-manager-senior"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3678162}},{"tool":"search_jobs","arguments":{"company":"breople.fr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3678162},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}