{"id":1479137,"url":"https://alion.io/job/brex-implementation-consultant-i-commercial-3","title":"Implementation Consultant I, Commercial","company":{"id":18232,"name":"Brex","domain":"brex.com","url":"https://alion.io/company/brex","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":76,"open_postings":66,"ghost_share":0,"stale_share":0.758,"repost_share":0,"time_to_fill_p50_days":67,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Seattle, United States","New York, United States","San Francisco, United States","Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":91304,"max":114130,"currency":"USD","period":"year","gross":null,"usd_annual":114130},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Reddit","optional":false},{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-05-06T00:44:59Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-20T15:32:36Z","board_verified":true,"closed_at":null,"days_open":167,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":167},"description":"Why join us\nBrex is the intelligent finance platform that enables companies to spend smarter and move faster in more than 200 markets. By combining global corporate cards and banking with intuitive spend management, bill pay, and travel software, Brex enables founders and finance teams to accelerate operations, gain real-time visibility, and control spend effortlessly. Brex’s AI-native automation and world-class service eliminate manual expense and accounting tasks for customers so they can focus on what matters most. Tens of thousands of the world's best companies run on Brex, including DoorDash, Coinbase, Robinhood, Zoom, Plaid, Reddit, and SeatGeek.\nWorking at Brex allows you to push your limits, challenge the status quo, and collaborate with some of the brightest minds in the industry. We’re committed to building a diverse team and inclusive culture and believe your potential should only be limited by how big you can dream. We make this a reality by empowering you with the tools, resources, and support you need to grow your career.\nImplementation at Brex\nImplementation transforms new customers into power users. We lead the onboarding experience for companies adopting Brex Empower, helping them shift from outdated processes to a modern, employee-first approach. It’s a role that blends customer empathy, project management, technical expertise, process design, and change management. We take personal ownership of our customers' long-term success, and we set customers up thoroughly so they can be with ‘Brex for life’. As strategic advisors, we build trust, drive solutions with tenacity, deliver results fast, and work cross-functionally to make adoption seamless for customers.\nWhat you’ll do\nThe Implementation Consultant I role on the Commercial team supports our small to mid-sized customers through their onboarding journey, helping them get up and running on Brex with guidance and structured support. As an initiator on the team, you’ll develop your product knowledge, sharpen your project management skills, and build the foundation for a career in implementation consulting.\nWhere you’ll work\nThis role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!\nResponsibilities\nOrganize and facilitate customer meetings by managing agendas, capturing notes, tracking action items, and setting clear expectations throughout the implementation lifecycle.\nSupport customers in understanding their business needs and configuring Brex to address them, translating basic requirements into product configurations with guidance.\nManage straightforward stakeholder communication and assist with timelines and deliverables to keep implementations on track.\nAssist with spend migrations and support end user adoption during deployment, helping customers feel confident and prepared for go-live.\nIntroduce integration concepts to customers, provide relevant guides for connecting Brex with external systems, and engage Technical Consultants for more complex integration or troubleshooting needs.\nCoordinate handoffs between AE/CSE and CSM, providing basic documentation to ensure continuity of the client relationship.\nDeliver standard change management templates to customers in preparation for go-live, and lead training sessions with supervision as needed.\nCollaborate within the Implementation team and contribute feedback on the client experience when asked, supporting process improvements over time.\nRequirements\n2+ years of experience in a customer-facing role, ideally within a SaaS organization or a consulting firm that delivers SaaS services.\nSome exposure to project coordination or structured implementation work.\nStrong communication skills, both with customers and internal stakeholders.\nComfort working across technical and non-technical workstreams with guidance.\nOrganized and detail-oriented, with a strong sense of urgency in driving tasks to completion.\nCollaborative mindset with the ability to work cross-functionally to resolve issues.\nBonus points\nExperience in Financial, Expense Management, or ERP software.\nFamiliarity with any of the following domains: General Ledger, Accounts Payable, Accounts Receivable, Billing, Expense Management, Travel, Procurement, or Corporate Card programs.\nCompensation\nThe expected salary range for this role is $91,304 - $114,130 USD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.\nBrex LLC is a wholly owned subsidiary of Capital One, N.A.\nPlease be aware, job-seekers may be at risk of targeting by malicious actors looking for personal data. Brex recruiters will only reach out via LinkedIn or email with a brex.com domain. Any outreach claiming to be from Brex via other sources should be ignored.","description_format":"text","description_chars":5243,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cards & Card Issuing","Procurement & Spend Management","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-09-29T19:37:49Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 25 · green card filings: 2","filings_12m":25,"filings_prev_12m":31,"green_card_filings_12m":2,"median_offered_wage_usd":179352,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.139,"p_room":0.28,"age_days":167,"expected_fill_days":67,"reasons":["conf:3","stale_co","evergreen","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":114130,"is_top_pay":true},"html_url":"https://alion.io/job/brex-implementation-consultant-i-commercial-3","json_url":"https://alion.io/job/brex-implementation-consultant-i-commercial-3.json","meta":{"generated_at":"2026-10-20T17:12:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19636,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":18232},"rest":"https://alion.io/mcp/rest/get_company?id=18232"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrex-implementation-consultant-i-commercial-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrex-implementation-consultant-i-commercial-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrex-implementation-consultant-i-commercial-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brex-implementation-consultant-i-commercial-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrex-implementation-consultant-i-commercial-3"}]}