{"id":3182008,"url":"https://alion.io/job/bridge-defense-product-operations-engineer","title":"Product Operations Engineer","company":{"id":668970,"name":"Bridge Defense","domain":"bridge-defense.com","url":"https://alion.io/company/bridge-defense","size_band":"1-10","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":{"grade":"A","score":88,"open_postings":16,"ghost_share":0,"stale_share":0.5,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":90000,"max":125000,"currency":"USD","period":"year","gross":null,"usd_annual":125000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Bash","optional":false},{"name":"CI/CD","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-23T20:42:43Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-26T07:12:34Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Bridge Defense. Bridge Defense is redefining how modern defense technology is delivered. Based in Washington, D.C., we are built for the dynamic mission environment facing the Department of Defense, the Intelligence Community, and federal law enforcement agencies. We provide full-spectrum national security solutions that combine secure infrastructure, cleared talent, and mission-ready software to meet evolving defense challenges. Our services include secure software development in classified environments and the design and implementation of advanced IT and cybersecurity capabilities ranging from secure cloud architectures and enterprise infrastructure to data center operations, scientific analysis, cutting-edge cyber defense, and intelligence analysis.\nWe are led by technologists and veterans with firsthand mission experience, which enables us to understand both the operational realities and the innovation needed to succeed. Our approach is agile and outcome-based, delivering results in weeks rather than months whenever possible.\nAt Bridge Defense we value people, integrity, and excellence. We foster an environment where innovation thrives in support of traditional mission requirements. Our team members receive competitive compensation, robust benefits, professional development and certification opportunities, and clear paths for growth while working on the nation’s most critical projects.\nCore Values:\nInnovation & Responsiveness: We push beyond legacy models with efficient, tech-led solutions built to scale and evolve.\nTrusted Performance: Security, compliance, and deep experience in delivering to demanding environments guides all we do.\nMission Focused Expertise: From veteran leadership to cleared engineers, our people understand both the technology and the mission.\n Summary: Bridge Defense is seeking a full-time Product Operations Engineer to support the deployment, operation, and continuous improvement of FarSpan, our platform for taking mission workflows from prototype to production on government networks, including classified networks.\nThis role combines hands-on delivery in secure environments with direct contributions to product improvement. You will deploy and support FarSpan where customers use it, execute requests using documented procedures, verify results, and maintain visibility into system health.\nWorking closely with the product team, you will turn operational observations into actionable improvements. The recurring tasks, workarounds, and deployment challenges you identify will help shape the platform’s development.\nEssential Duties and Responsibilities:\nLast-Mile Delivery & High-Side Support\nManage the high-side product request queue, including deployments, configuration changes, data transfers, access requests, and health checks.\nExecute requests using written runbooks, verify successful completion, and document results before closing each request.\nMonitor deployed software and provide a daily system status report.\nImmediately escalate unexpected behavior, system issues, or other concerns requiring attention.\nMaintain accurate runbooks and update procedures when documented steps do not match the operating environment.\nRecognize when a request falls outside documented procedures and seek guidance before proceeding.\nOperational Feedback & Product Improvement\nMaintain an improvement backlog documenting recurring tasks, inefficient processes, and workarounds.\nCapture the operational context and potential approaches needed to resolve or automate recurring issues.\nCollaborate with the product team to prioritize and address improvements.\nParticipate in product standups to understand development priorities and contribute operational insight.\nIdentify environmental constraints early and explain when proposed changes may not work in the deployed environment.\nProduce clear tickets and reports that help the development team understand and address operational gaps.\nRequired Qualifications, Education, and Experience:\nExperience writing code and the ability to read a script and explain its function. Professional software engineering experience is not required.\nAbility to follow documented procedures precisely and identify when instructions need correction.\nAbility to produce clear, accurate tickets, reports, and procedural documentation.\nAbility to navigate modern software and perform standard technical tasks involving files, processes, networks, and permissions.\nDesired Qualifications, Education, and Experience:\nExperience operating on DoD or Intelligence Community networks, including SIPR, JWICS, or similar environments.\nMilitary communications or information technology experience.\nFamiliarity with terminal-based work, including navigating Linux systems and reviewing log files.\nHelp desk, systems administration, or operations center experience.\nExperience using Bash, Python, or PowerShell to automate routine tasks.\nExposure to Kubernetes, containers, or continuous integration and continuous delivery (CI/CD).\nExperience with Palantir Foundry or similar platforms.\nWho Succeeds Here:\nSuccessful candidates are dependable, detail-oriented, and comfortable taking ownership of operational work. They follow procedures carefully, verify results, and communicate clearly when something is wrong or requires additional guidance.\nThey also look for ways to improve how the platform operates. They notice recurring problems, document useful context, and collaborate with the product team to turn those observations into better capabilities and processes.\nGeneral Factors:\nAbility to perform hands-on technical work in secure government environments.\nAbility to follow documented procedures, maintain accurate records, and promptly escalate issues.\nWillingness to travel when needed, up to 10%.\nDepending on project requirements, may be required to work within a compressed schedule; overtime should be expected when schedules demand it.\nWilling to travel, if needed.\nMust be able to sit/stand at a desk for long-periods and must be able to lift 20 pounds occasionally.\nMust be able to multi-task and rapidly change priorities with limited notice.\nClearance: Active Secret required; TS/SCI preferred. Clearance sponsorship is not available for this position.\nLocation: Ability to work in office in Washington, D.C., with daily work in a secure facility.\nTravel Availability: Ability to travel up to 10%, potentially including occasional trips to Tampa, Florida.\nSalary Range: $90,000-$125,000 annually. Actual compensation will be determined based on factors including experience, education, security clearance, and certifications.\nBenefits: Bridge Defense offers a comprehensive benefits package that may include medical, dental, vision, 401(k), paid time off, paid holidays, life insurance, and disability coverage.\nWork Authorization:\nApplicants must be legally authorized to work in the United States. Employment is contingent upon successful completion of applicable background investigations, verification of employment eligibility, customer approval, and maintenance of the required security clearance.\nOnline applications, please.\nWhen we review candidates' information, we are looking for the best matches for the position based on the qualifications listed in the job posting. If your skills and experience appear to match an open position, a recruitment services professional or a hiring manager may contact you.\nBridge Defense is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of the company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation and gender identity or expression, national origin or protected veteran status and will not be discriminated against on the basis of disability. If you are a qualified disabled veteran or individual with a disability and need reasonable accommodation to use or access our online system, please contact us at 202-436-9222.","description_format":"text","description_chars":7991,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","National Security","Homeland Security"],"lifecycle":[{"event":"open","at":"2026-10-23T21:51:38Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["conf:2","stale_co","velocity","win:early"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":125000,"is_top_pay":false},"html_url":"https://alion.io/job/bridge-defense-product-operations-engineer","json_url":"https://alion.io/job/bridge-defense-product-operations-engineer.json","meta":{"generated_at":"2026-10-26T08:52:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11801,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":668970},"rest":"https://alion.io/mcp/rest/get_company?id=668970"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbridge-defense-product-operations-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbridge-defense-product-operations-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbridge-defense-product-operations-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bridge-defense-product-operations-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbridge-defense-product-operations-engineer"}]}