{"id":4225883,"url":"https://alion.io/job/bridgfords-customer-service-advisor","title":"Customer Service Advisor","company":{"id":4505980,"name":"Bridgfords","domain":"bridgfords.uk","url":"https://alion.io/company/bridgfords","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25000,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":33073},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T12:37:09Z","employer_posted_date":null,"last_verified_at":"2026-11-12T12:37:09Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Job DescriptionWe’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Manchester. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.\nWe offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.\nSalary: £25,000\nWhat’s in it for you?\nSupport in training towards ARLA – NFOPP qualifications\nBasic salary £25,000\nIndustry leading training and development\nDemonstrable career ladder\nOpportunities for progression\nCollaborative, rewarding and fun environment\nTeam incentives\nKey responsibilities of a Customer Service Advisor:\nThe main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor:\nOutstanding Customer Service skills\nSolid administration skills\nResilient, positive, numerate and detail oriented\nOrganised and able to prioritise workload in a faced paced environment\nExcellent verbal and written communication skills\nIT literate (MS Office, internet, email systems) \nBenefits:\nAviva Digicare + workplace / Cycle to work scheme\nColleague discount scheme / Perks at work / Gym discounts\nLife assurance / Workplace pension scheme\nConnells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of ***, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.\nDon’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.\nCC00866","description_format":"text","description_chars":2466,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Brokerage"],"lifecycle":[{"event":"open","at":"2026-11-13T07:42:51Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":26,"reasons":["seen:1","win:early"],"computed_at":"2026-11-13T13:07:16Z"},"pay":{"stated_usd_annual":33073,"is_top_pay":false},"html_url":"https://alion.io/job/bridgfords-customer-service-advisor","json_url":"https://alion.io/job/bridgfords-customer-service-advisor.json","meta":{"generated_at":"2026-11-13T13:07:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26279,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4505980},"rest":"https://alion.io/mcp/rest/get_company?id=4505980"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbridgfords-customer-service-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbridgfords-customer-service-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbridgfords-customer-service-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bridgfords-customer-service-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbridgfords-customer-service-advisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4225883}},{"tool":"search_jobs","arguments":{"company":"bridgfords.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4225883},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}