{"id":2969205,"url":"https://alion.io/job/bright-idea-account-manager-expansion","title":"Account Manager - Expansion","company":{"id":669980,"name":"Bright Idea","domain":"brightidea.com","url":"https://alion.io/company/brightidea-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":93000,"max_usd":240000,"period":"year","method":"role_country_seniority_unknown","sample_n":10699},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false}],"status":"live","first_seen_at":"2026-10-20T23:50:06Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-30T09:06:50Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"About Brightidea\nBrightidea is the enterprise innovation management platform behind programs at Merck, J&J, AWS, Cytiva, and hundreds of other global organizations. We've been at this for 26 years, we're profitable, which means small surface area, short decision paths, and a lot of leverage per person.\nAbout the role\nYou own a book of large, under-penetrated Fortune 1000 accounts where Brightidea holds a beachhead - a single department, a single program, a fraction of what the organization could be running. Your job is to crack those accounts open: build executive sponsorship from a small footprint, multi-thread across a complex organization, and grow toward enterprise-wide adoption while protecting what's already in place.\nThis is a hunter-builder seat, not a caretaker seat. It carries a real number and real accountability.\nWe've written it deliberately to screen out the standard enterprise SaaS account manager. If your value is relationship maintenance, QBR cadence, and renewal paperwork, this seat won't suit you and you won't enjoy it.\nWhy this isn't a traditional Account Manager role\nYou have to build, not just sell. Our customers are innovation leaders at Merck, J&J, AWS, Cytiva and their peers, and many of them are now building with AI themselves. You'll sit across from people who can prototype, and you need to prototype alongside them - mock a workflow, model a use case, turn platform usage data into a commercial case without waiting on an engineer or an analyst.\nYou have to hold the harder conversation. A customer who can build their own tooling will ask why they need a platform at all. Answering that credibly means understanding both what we do and what is genuinely hard to replicate. A polished commercial pitch won't survive that conversation.\nYou'll find your own buyers. Roughly a third of your book is net-new footprint inside existing logos - new business units, new use cases, new executive sponsors who have never heard of us. Nobody hands you that pipeline.\nThe business is changing underneath the role. Brightidea is evolving how it engages large enterprises, and this seat sits at the front of that. If ambiguity bothers you, this is the wrong company right now. If you want a role where the shape of the work is still being decided, this is a good moment to arrive.\nYou carry a number and own the outcome. Blended retention plus growth, reviewed monthly with your manager and quarterly with the executive team. The targets are in this document because we'd rather you know them before you apply.\nThe bar: AI fluency is non-negotiable\nThis is a hard gate, not a preference. We won't make an offer to a strong commercial candidate who isn't genuinely AI-fluent, regardless of track record. We define it concretely:\nYou've built things. Automations, agents, scripts, internal tools, integrations - something beyond prompting a chatbot. You should be able to walk us through what you built, why, and what broke.\nAI is in your daily workflow, not your toolkit. Account research, org mapping, territory planning, first-draft outreach, data analysis. We'll ask how you actually work, and we'll be able to tell.\nYou can produce a working artifact in front of a customer. A mock, a prototype, a data cut, a solution sketch - fast enough to be useful in the meeting rather than in the follow-up.\nYou can reason about where AI helps and where it doesn't, including the limits. We need someone who can tell a customer honestly that one thing is easy to build and another isn't.\nWhat you'll do\nTreat each account as a mini-territory: build and execute a penetration plan that moves it from beachhead toward enterprise-wide adoption\nBuild executive sponsorship out from a single champion or department, multi-threading across large, political organizations where your original contact may not be your path to the budget\nOwn renewal negotiation and close, including price increases and multi-year terms against enterprise procurement\nSource net-new buyers inside existing logos - new business units, adjacent use cases, executives who have never engaged with us\nConvert platform adoption and usage data into commercial cases; program results are your ammunition, and you should be able to pull and shape that data yourself\nPosition Brightidea credibly against build-it-yourself alternatives, including customers prototyping with AI\nForecast accurately and keep a clean cadence across ~25 accounts, concentrating effort where the runway is greatest\nWhat we're looking for\nWe care about the combination of commercial instinct and technical fluency, not the label on your last job. Three profiles fit:\nEnterprise expansion - you've carried a number expanding inside large, complex accounts, in an enterprise motion rather than SMB velocity. You've grown a logo from one business unit to enterprise-wide, or materially grown ARR inside a named account.\nConsultant / solution architect - you've delivered into large enterprises from a consulting or professional services background, with genuine commercial exposure: scoping, pricing, expanding engagements. You're comfortable being the person in the room who designs the answer.\nFounder / operator - you've built and sold something, carried revenue responsibility end to end, built your own tooling, and are comfortable with the ambiguity of an evolving business.\nRequired across all three:\nExperience navigating enterprise procurement, renewal negotiation, price increases, and multi-year terms\nMulti-threading in complex organizations, where you've built sponsorship starting from one contact and no budget\nA territory-development mindset with a concrete approach to whitespace","description_format":"text","description_chars":5660,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Intranet & Knowledge Management","Financial News & Media"],"lifecycle":[{"event":"open","at":"2026-10-21T01:28:16Z"}],"visa":[],"liveness":{"score":76,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.809,"p_room":0.945,"age_days":9,"expected_fill_days":24,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/bright-idea-account-manager-expansion","json_url":"https://alion.io/job/bright-idea-account-manager-expansion.json","meta":{"generated_at":"2026-10-30T12:38:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18124,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":669980},"rest":"https://alion.io/mcp/rest/get_company?id=669980"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbright-idea-account-manager-expansion"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbright-idea-account-manager-expansion"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbright-idea-account-manager-expansion"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bright-idea-account-manager-expansion\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbright-idea-account-manager-expansion"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2969205}},{"tool":"search_jobs","arguments":{"company":"brightidea.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2969205},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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