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Salary
$84k – $90k per year
Location
In office (Cork)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 26, 2026. First seen by Alion on Oct 3, 2026. Bright Machines scores A on the Alion truth index.

Overview
Company
Impact
Profile match
Bright Machines applies computer vision and machine learning to factory assembly and inspection, combining robotic cells with software that programs and adapts them. Its microfactories target electronics manufacturing where product changeovers are frequent, with a growing focus on automating the assembly of data centre hardware. The company is headquartered in San Francisco, California, United States.

ABOUT THE ROLE

Location: Cork, Ireland

Title: Site Service Engineer | Site Automation Engineer

The Site Automation Engineer owns the performance and reliability of robotic assembly systems deployed at a major customer site. This role serves as the primary technical interface between the customer, manufacturing partners, field teams, and Bright Machines’ remote experts. You’ll use live data, diagnostic tools, and hands-on automation and robotics troubleshooting to resolve hardware and software issues, drive continuous improvement, and ensure high system uptime. Strong communication, customer focus, and experience in automated manufacturing environments are key to success.

WHAT YOU WILL BE DOING

    • You will be responsible for multiple robotic assembly systems deployed to a major tech customer

    • You will be interacting with customer and customer manufacturing partner about performance of our equipment

    • You will be collecting customer feedback and sharing it within our organization as part of continuous improvement process and product roadmap development

    • You will be the primary interface between a team of remote technical experts and those on the line which includes field service engineers and customer production leads

    • Use your troubleshooting skills, live data, diagnostic tools, and customer feedback to assess hardware and software anomalies and determine corrective actions

    • Maintain status reports at various levels of detail and synthesis

    • Educate and train customers on device operation, maintenance, troubleshooting and repair

    • Provide excellent customer service, actively listen to customer concerns, and address issues

WHAT YOU WILL BRING

    • 5 or more years in a customer-facing technical role

    • Experience in an automation and robotics environment

    • Associate's Degree (Mechanical or Electrical), Bachelor’s Degree preferred

    • Automation, robotics, and PLC experience

      • Robotics preferable: FANUC IR + FANUC DCS knowledge

      • PLC preferable: Beckhoff PLC

      • Experience using Vision systems for inspection and point of interest interpolation

        • Preferable MATROX and COGNEX

        • General understanding of vision systems and optics

        • Experience with labeling applications

          • Industrial printers

            • Preferable: HERMES and ZEBRA

            • Understanding of complex programming (nested recipes)

            • Confidence around electro-mechanical systems and a zest for diagnosing new systems with complex failure modes

            • Technical documentation experience (reading, creating, editing)

              • Understanding of electrical and pneumatic documentation

              • Understanding of 2D and 3D mechanical documentation

              • Basic skill/experience with 3D CAD software

                • Preferable: SolidWorks

                • Ability to repair and maintain mechanical systems

                • Self starter with ability to work productively with minimal supervision

                • Calm, collected demeanor and commitment to customer service

                • Good reporting, data collection, and analysis skills

IT WOULD BE GREAT IF YOU HAD

    • Experience in an electronics manufacturing environment or similar

    • Familiarity with code, command line interfaces, and can find your way around a LAN. (Production-style coding is not required)

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