{"id":2275868,"url":"https://alion.io/job/bright-security-customer-success-engineer","title":"Customer Success Engineer","company":{"id":36212,"name":"Bright Security","domain":"brightsec.com","url":"https://alion.io/company/bright-security","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bosnia and Herzegovina"],"countries":["BA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"JavaScript","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Acunetix","optional":true},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Burp Suite","optional":true},{"name":"GCP","optional":true},{"name":"OWASP ZAP","optional":true}],"status":"live","first_seen_at":"2026-10-11T09:16:53Z","employer_posted_date":null,"last_verified_at":"2026-10-11T09:16:53Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"NewsletterPrijavite se na newsletter i primajte najnovije oglase direktno na email. Backend DeveloperFrontend DeveloperFull Stack DeveloperQA guruDizajnerMarketingMenadzmentPrijavi seLokacijaRemoteSarajevoBanja LukaTuzlaZenicaMostarDobojIskustvoJuniorMediorSeniorPozicijaFront-End DeveloperBack-End DeveloperFull Stack DeveloperDesignQuality AssuranceMarketingManagementTip poslaPuno radno vrijemePola radnog vremenaPraksaKontakt[email protected]Kontakt forma© 2026 Dzobs.comBlogTimUsloviPrivatnostFAQ Customer Success Engineer - Bright | Dzobs.com Customer Success EngineerBrightRemoteJunior, Medior, SeniorPuno radno vrijemeBashCI/CDJavaJavaScriptPythonPowerShellO kompanijiBright Security is a rapidly growing global SaaS B2B company tackling some of the biggest challenges in Application Security. Bright’s enterprise-grade, dev-centric Dynamic Application Security Testing (DAST) platform provides comprehensive application testing from development to production and cloud, offering detailed vulnerability proof and remediation guidelines throughout the SDLC. Our solution accelerates issue awareness remediation from a 12-week average to same-day discovery.\n\nOpis poslaBright Security provides a developer-centric DAST solution focused on helping developers and AppSec teams find and remediate vulnerabilities across APIs and WebApps early in the SDLC.\nThe unique value we provide helps reduce organizational risk, while optimizing development and AppSec resources.\nWe partner with Fortune 3,000 companies across the financial and technology verticals.\nSphere of operation: Application Security Testing\nPositionAs a Customer Success Engineer, you will be introduced to the role of a trusted technical advisor on our DAST solution. Working closely with experienced team members, you’ll support our clients by learning how to understand their application security challenges, assisting in product implementation, and helping ensure they get real value from our solution.\nThis position is ideal for someone who recently completed their degree and is looking to grow into the world of application security. You don’t need years of experience – just a solid foundation in technology, a willingness to learn, and a proactive, can-do attitude. With guidance from our Customer Success Managers and Product team, you’ll develop your knowledge of AppSec vulnerabilities, improve your communication skills, and build the confidence to create strong customer relationships that drive long-term success.\nResponsibilities:Onboarding & Implementation\nLead clients through the end-to-end deployment of our DAST platform within their environments.\n\nConfigure integrations, scan targets, and establish secure testing pipelines.\n\nTier 3 Technical Support\nServe as the primary escalation point for advanced troubleshooting, bug analysis, and root-cause investigations.\n\nWork cross-functionally to diagnose issues, propose workarounds, and deliver timely resolutions.\n\nTraining & Enablement\nDesign and deliver tailored workshops, webinars, and documentation to empower customers to leverage advanced AppSec testing features.\n\nDevelop best-practice guides and knowledge-base articles to foster self-sufficiency.\n\nProactive Account Monitoring\nUse monitoring tools and customer feedback to identify emerging issues or misconfigurations before they impact operations.\n\nCoordinate with Product and R&D teams to implement preventative measures.\n\nCustomer Advocacy & Feedback Loop\nChampion customer needs by gathering feature requests, usability feedback, and market insights.\n\nPresent prioritized recommendations to Product Management to shape the roadmap.\n\nRelationship Management\nBuild strong, trust-based partnerships with security, development, and DevOps stakeholders at enterprise accounts.\n\nAct as a continuous resource to address evolving security requirements and use cases.\n\nKvalifikacijeBachelor’s degree in Computer Science, Information Technology, or a related field; or equivalent hands-on experience.\n\nHands-on experience with one or more programming languages (e.g., Java, Python, JavaScript) and familiarity with CI/CD pipelines.\n\nComfortable writing scripts (e.g., Bash, PowerShell, Python) for automation, integration, and diagnostics.\n\nFluency in English and Spanish (written and spoken) with the ability to explain complex technical concepts clearly and persuasively.\n\nStrong presentation skills, capable of leading workshops and executive briefings.\n\nPassion for building lasting client relationships; genuine enthusiasm for AppSec and a love for helping customers succeed.\n\nEmpathy to understand client pain points, business drivers, and bottlenecks\n\nDodatne informacijeNice-to-HavesCertifications such as CISSP, OSCP, CSSLP, or related AppSec/DevSecOps credentials.\n\nExperience with DAST tools (e.g., Burp Suite, OWASP ZAP, Acunetix) and Web Application Firewalls (WAFs).\n\nFamiliarity with cloud platforms (AWS, Azure, GCP) and container security.\n\nWhat We Offer:Interesting, technical, and challenging assignments with abundant international professional experience.\n\nCompetitive compensation.\n\nOpportunities for professional growth and advancement.\n\nAbility to interact with some of the largest global organizations as customers\n\nHybrid work environment\n\nWorld-class security experts changing the world of application and API security.\n\nA diverse and inclusive workplace. Bright is an equal-opportunity employer and our team is composed of individuals from many diverse backgrounds, lifestyles, and locations.","description_format":"text","description_chars":5514,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Application Security","DevSecOps","Vulnerability Management"],"lifecycle":[{"event":"open","at":"2026-10-11T09:16:53Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":20,"reasons":["seen:1","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/bright-security-customer-success-engineer","json_url":"https://alion.io/job/bright-security-customer-success-engineer.json","meta":{"generated_at":"2026-10-13T17:03:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25985,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":36212},"rest":"https://alion.io/mcp/rest/get_company?id=36212"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbright-security-customer-success-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbright-security-customer-success-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbright-security-customer-success-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bright-security-customer-success-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbright-security-customer-success-engineer"}]}