{"id":4141459,"url":"https://alion.io/job/bright-vision-technologies-employee-relations-manager","title":"Employee Relations Manager","company":{"id":449700,"name":"Bright Vision Technologies","domain":"bvteck.com","url":"https://alion.io/company/bright-vision-technologies","size_band":"51-200","is_staffing_agency":false,"employer_type":"staffing","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-12T02:57:30Z","employer_posted_date":null,"last_verified_at":"2026-11-12T02:57:30Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Employee Relations Manager – W2 ConsultantsPosition: Employee Relations Manager – W2 Consultants\nEmployment Type: Full-Time\nIndustry: IT Staffing & Professional Services\nLocation: Remote / Hybrid\nPosition OverviewWe are seeking an experienced and highly professional Employee Relations Manager – W2 Consultants to serve as the primary point of contact for our W2 consultant workforce.\nThis position will be responsible for developing and maintaining strong relationships with consultants throughout their employment lifecycle and ensuring that their questions, concerns, and requests are addressed promptly and professionally.\nThe ideal candidate will combine strong employee-relations expertise, communication skills, IT staffing knowledge, and operational judgment. This individual should be approachable and responsive while maintaining professionalism, confidentiality, and appropriate boundaries when handling sensitive employee matters.\nKey ResponsibilitiesEmployee & Consultant Relations\nServe as the primary point of contact for W2 consultants regarding employment-related questions, concerns, and requests.\n\nEstablish and maintain professional, trusted relationships with consultants throughout their employment lifecycle.\n\nProvide timely communication and appropriate follow-up on consultant inquiries and concerns.\n\nListen to employee concerns, understand the underlying issue, and coordinate with the appropriate internal stakeholders to achieve resolution.\n\nHandle sensitive and escalated matters with discretion, professionalism, and confidentiality.\n\nMaintain accurate records of employee concerns, communications, actions taken, and resolutions.\n\nPayroll & Employment Support\nCoordinate with Payroll and HR regarding questions related to salary, payroll processing, timesheets, deductions, reimbursements, benefits, and employment documentation.\n\nAssist consultants in understanding company processes and requirements.\n\nMonitor outstanding payroll or employment-related issues and ensure appropriate follow-up through resolution.\n\nEscalate complex or sensitive matters to the appropriate management or functional team.\n\nImmigration Coordination\nServe as the communication liaison between consultants and the organization's Immigration/Legal team.\n\nCoordinate requests and documentation related to H-1B transfers, extensions, amendments, OPT/EAD, and other employment authorization matters.\n\nEnsure consultants receive timely updates regarding the status of immigration-related requests.\n\nFacilitate communication and follow-up without providing independent legal or immigration advice.\n\nMarketing, Projects & Consultant Support\nCoordinate with Recruiting, Marketing/Bench Sales, and Account Management regarding consultant marketing status, job opportunities, submissions, interviews, project assignments, and placement activities.\n\nEnsure consultants receive appropriate updates regarding their project or marketing status.\n\nAssist consultants during onboarding, project transitions, client interviews, assignments, and offboarding.\n\nIdentify and escalate issues that may impact consultant engagement, retention, or project continuity.\n\nCross-Functional Coordination\nPartner effectively with HR, Payroll, Immigration, Recruiting, Marketing/Bench Sales, Sales, Account Management, and senior management.\n\nTake ownership of consultant issues and ensure they are routed to the appropriate department.\n\nMaintain visibility into open issues and proactively follow up until resolution.\n\nIdentify recurring employee concerns and recommend improvements to policies, processes, and communication.\n\nDevelop and maintain effective communication processes between consultants and internal departments.\n\nIdeal Candidate Profile\nBachelor's degree in Human Resources, Business Administration, Management, or a related field preferred.\n\n3–7+ years of experience in Employee Relations, HR Operations, Consultant Relations, IT Staffing, Workforce Management, or a related field.\n\nPrevious experience supporting W2 IT consultants within a U.S. staffing or consulting organization is strongly preferred.\n\nWorking knowledge of the U.S. IT staffing and consulting environment.\n\nFamiliarity with H-1B, H-1B transfers, OPT/EAD, and employment authorization processes.\n\nExperience coordinating with Payroll, Immigration, Recruiting, HR, and staffing operations.\n\nExcellent verbal and written communication skills.\n\nStrong interpersonal and relationship-management capabilities.\n\nDemonstrated ability to manage sensitive employee concerns with professionalism and discretion.\n\nStrong organizational, problem-solving, and follow-through skills.\n\nAbility to manage multiple priorities and operate effectively in a fast-paced environment.\n\nStrong attention to detail and documentation skills.\n\nAbility to work independently while collaborating effectively across multiple departments.\n\nKey Competencies\nEmployee & Consultant Relationship Management\n\nConflict Resolution & Issue Management\n\nCross-Functional Coordination\n\nProfessional Communication\n\nProblem Solving & Ownership\n\nConfidentiality & Professional Judgment\n\nU.S. Staffing Operations\n\nPayroll & Employment Processes\n\nImmigration Coordination\n\nConsultant Engagement & Retention\n\nPerformance ExpectationsSuccess in this role will be measured by the ability to provide W2 consultants with a consistent, responsive, and professional employee experience.\nThe Employee Relations Manager is expected to:\n\nEstablish strong relationships and trust with the consultant workforce.\n\nRespond to consultant inquiries in a timely manner.\n\nEnsure issues are appropriately assigned, tracked, and resolved.\n\nMaintain clear and consistent communication throughout the resolution process.\n\nMinimize recurring consultant concerns through proactive communication and process improvement.\n\nStrengthen collaboration between consultants and internal departments.\n\nSupport overall consultant engagement, satisfaction, and retention.\n\nThe Role in One SentenceThe Employee Relations Manager will serve as the central point of contact and advocate for our W2 consultants, coordinating across HR, Payroll, Immigration, Recruiting, Marketing, and Management to ensure their employment-related needs are addressed professionally and efficiently.\nEqual Employment Opportunity (EEO) Statement\nBright Vision Technologies (BV Teck) is committed to equal employment opportunity (EEO) for all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other protected status as defined by applicable federal, state, or local laws. This commitment extends to all aspects of employment, including recruitment, hiring, training, compensation, promotion, transfer, leaves of absence, termination, layoffs, and recall.\nBV Teck expressly prohibits any form of workplace harassment or discrimination. Any improper interference with employees' ability to perform their job duties may result in disciplinary action up to and including termination of employment.\nOriginally posted on Himalayas","description_format":"text","description_chars":7134,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["HR & Recruiting AI","IT Staffing & Staff Augmentation"],"lifecycle":[{"event":"open","at":"2026-11-12T05:29:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":33,"reasons":["seen:0","win:early","comp:brand"],"computed_at":"2026-11-12T09:08:26Z"},"pay":null,"html_url":"https://alion.io/job/bright-vision-technologies-employee-relations-manager","json_url":"https://alion.io/job/bright-vision-technologies-employee-relations-manager.json","meta":{"generated_at":"2026-11-12T09:08:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18515,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449700},"rest":"https://alion.io/mcp/rest/get_company?id=449700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbright-vision-technologies-employee-relations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbright-vision-technologies-employee-relations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbright-vision-technologies-employee-relations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/bright-vision-technologies-employee-relations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbright-vision-technologies-employee-relations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4141459}},{"tool":"search_jobs","arguments":{"company":"bvteck.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4141459},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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