{"id":3089222,"url":"https://alion.io/job/brightli-assistive-technology-support-staff","title":"Assistive Technology Support Staff","company":{"id":4513175,"name":"Brightli","domain":"brightli.org","url":"https://alion.io/company/brightli","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":14,"ghost_share":0,"stale_share":0.786,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Legal","role_family":"Legal","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":73000,"max_usd":179000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":322},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T00:00:00Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-11T02:29:34Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Job Description:\nJob Title: Assistive Technology Support Staff\nLocation: Springfield, Missouri\nDepartment: 2Gether Tech\nEmployment Type: Full-time\n.\nJob Summary:\nJoin the compassionate, collaborative 2Gether Tech team as an Assistive Technology Support Staff member. In this on-site role, you will help promote the safety, independence, and well-being of individuals with intellectual and developmental disabilities and aging-related needs by monitoring assistive technology systems, responding to alerts, communicating with designated contacts, and maintaining accurate service documentation.\n.\nThis position offers…\nEmployee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost\nMileage Reimbursement - Company paid for work functions requiring travel\nEmployee Discounts - Hotels, Theme Parks & Attractions, College Tuition\nWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce\nAdditional Perks & Benefits - Scroll down to bottom of this post to learn more\n.\nKey Responsibilities:\nMonitor assigned clients’ assistive technology dashboards continually during scheduled service hours to support their safety and independence.\nFollow each client’s established protocols and parameters, promptly notifying designated contacts by email, text, or phone when an issue occurs.\nRespond immediately to power failures, sensor malfunctions, and other urgent technology concerns by communicating with all designated contacts.\nReview client assessments, Individualized Service Plans, parameter sheets, and related files to remain informed of each person’s needs and support requirements.\nDocument client activity, notifications, and responses thoroughly and accurately in accordance with Medicaid documentation guidelines.\nReview daily log sheets and collaborate with Remote Support Staff to correct errors and ensure documentation is complete.\nAssist with preparing monthly client summaries and distributing them to the appropriate SB40 coordinators and providers by the 15th of each month.\nAnswer incoming phone calls and coordinate client assessments, installations, and repairs with 2Gether Tech leadership.\nSupport the scheduling of required training for 2Gether Tech staff.\nComplete data entry, typing, copying, filing, and other assigned administrative tasks.\nOrder necessary office supplies and help maintain an organized, efficient office environment.\nReport to the assigned work location on time and perform other duties as directed by leadership.\n.\nEducation, Experience, and/or Credential Qualifications:\nHigh school diploma or equivalent.\nExperience working with individuals with intellectual or developmental disabilities is preferred.\nBasic knowledge of services and supports for individuals with intellectual or developmental disabilities is preferred.\n.\nAdditional Qualifications:\nDemonstrated ability to interact and work effectively with clients, families, providers, colleagues, and other community partners.\nStrong verbal and written communication skills, including the ability to collaborate, mediate, and reach appropriate compromises across multiple teams.\nGood computer skills and the ability to complete detailed, accurate documentation and data entry.\nPersonal cell phone required.\nCurrent driver’s license, acceptable driving record, and current automobile insurance required.\nSuccessful completion of required criminal record, driving record, abuse and neglect, fingerprint, and other applicable background checks.\n.\nPhysical Requirements\nThe physical demands described here are representative of those required to perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these functions. While performing the duties of this job, the employee is regularly required to talk or hear and frequently required to use their hands to finger, handle, or feel. The employee is occasionally required to stand, walk, and sit. Specific vision abilities include close vision and the ability to adjust focus..\n\nPosition Perks & Benefits:\nPaid time off: full-time employees receive an attractive time off package to balance your work and personal life\nEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & more\nTop-notch training: initial, ongoing, comprehensive, and supportive\nCareer mobility: advancement opportunities/promotingfrom within\nWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness\n\nBrightli is on a Mission:\nA mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.\nAs a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.\nWe are an Equal Employment Opportunity Employer.\nFirefly is a Smoke and Tobacco Free Workplace.","description_format":"text","description_chars":5704,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Mobility & Assistive Devices","Psychotherapy & Counseling","Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-10-22T14:22:59Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.6,"p_room":0.75,"age_days":21,"expected_fill_days":30,"reasons":["conf:3","stale_co","win:late","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/brightli-assistive-technology-support-staff","json_url":"https://alion.io/job/brightli-assistive-technology-support-staff.json","meta":{"generated_at":"2026-11-11T07:47:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12017,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4513175},"rest":"https://alion.io/mcp/rest/get_company?id=4513175"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrightli-assistive-technology-support-staff"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrightli-assistive-technology-support-staff"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrightli-assistive-technology-support-staff"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brightli-assistive-technology-support-staff\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrightli-assistive-technology-support-staff"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3089222}},{"tool":"search_jobs","arguments":{"company":"brightli.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3089222},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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