{"id":3947424,"url":"https://alion.io/job/brightli-client-financial-services-representative-remote","title":"Client Financial Services Representative (Remote)","company":{"id":4513175,"name":"Brightli","domain":"brightli.org","url":"https://alion.io/company/brightli","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springfield, United States","Saint Louis, United States","Kansas City, United States","Columbia, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-05T00:00:00Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-08T22:17:45Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Description:\nJob Title: Client Financial Services Representative, Accounts Receivable\nLocation: Remote, Missouri or Arkansas residents\nDepartment: Client Financial Services\nEmployment Type: Full-time\n.\nJob Summary:\nJoin our compassionate, collaborative team as a Client Financial Services Representative and help strengthen the financial operations that support exceptional behavioral health services. In this remote role, you will manage insurance accounts receivable, resolve unpaid and denied claims, and use your knowledge of medical billing and coding to improve reimbursement outcomes.\n.\nThis position offers…\nEmployee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost\nMileage Reimbursement - Company paid for work functions requiring travel\nEmployee Discounts - Hotels, Theme Parks & Attractions, College Tuition\nWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce\nAdditional Perks & Benefits - Scroll down to bottom of this post to learn more\n.\nKey Responsibilities:\nFollow up with insurance payers to secure timely resolution of unpaid, underpaid, or denied claims.\nInvestigate account issues using payer websites, provider portals, secure messaging, telephone outreach, and insurance correspondence.\nResolve billing and reimbursement issues by correcting, resubmitting, or appealing claims when appropriate.\nReview and respond to insurance inquiries and correspondence with accuracy, professionalism, and a commitment to excellent service.\nRun and analyze accounts receivable reports to identify aging trends, reimbursement barriers, and opportunities for improvement.\nEnsure claims comply with applicable billing and coding guidelines, payer requirements, and contract terms.\nDocument procedures, communicate recurring issues, and help streamline processes that improve efficiency and financial outcomes.\nCollaborate with team members while independently organizing and prioritizing assigned accounts.\n.\nEducation, Experience, and/or Credential Qualifications:\nHigh school diploma or GED.\nExperience with and knowledge of insurance billing and collection practices.\nWorking knowledge of CPT and ICD-10 coding.\nKnowledge of electronic funds transfers (EFTs), explanations of benefits (EOBs), and medical and insurance terminology.\n.\n\nPosition Perks & Benefits:\nPaid time off: full-time employees receive an attractive time off package to balance your work and personal life\nEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & more\nTop-notch training: initial, ongoing, comprehensive, and supportive\nCareer mobility: advancement opportunities/promotingfrom within\nWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness\n\nBrightli is on a Mission:\nA mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.\nAs a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.\nWe are an Equal Employment Opportunity Employer.\nBrightli is a Smoke and Tobacco Free Workplace.","description_format":"text","description_chars":3953,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-11-08T22:17:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":4,"expected_fill_days":30,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-09T01:20:53Z"},"pay":null,"html_url":"https://alion.io/job/brightli-client-financial-services-representative-remote","json_url":"https://alion.io/job/brightli-client-financial-services-representative-remote.json","meta":{"generated_at":"2026-11-09T01:20:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2913,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4513175},"rest":"https://alion.io/mcp/rest/get_company?id=4513175"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrightli-client-financial-services-representative-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrightli-client-financial-services-representative-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrightli-client-financial-services-representative-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brightli-client-financial-services-representative-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrightli-client-financial-services-representative-remote"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3947424}},{"tool":"search_jobs","arguments":{"company":"brightli.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3947424},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}