{"id":4132799,"url":"https://alion.io/job/brightli-client-onboarding-coordinator-2","title":"Client Onboarding Coordinator","company":{"id":4513175,"name":"Brightli","domain":"brightli.org","url":"https://alion.io/company/brightli","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":15,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Springfield, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T09:23:29Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nJob Title: Client Onboarding Coordinator\nLocation: Springfield, Missouri\nDepartment: Client Access\nEmployment Type: Full-time\nSchedule: Monday-Friday, 8:00 a.m.-5:00 p.m.\n.\nJoin a Nationally Recognized Top Workplace\nCenterstone is a nationally recognized behavioral health organization and has been named a Top Workplace. This recognition is based entirely on confidential employee feedback and reflects the workplace culture, engagement, & employee experience.\nLearn more: https://topworkplaces.com/company/Centerstone/\n.\nJob Summary:\nHelp create a welcoming, seamless start for individuals seeking services as a Client Onboarding Coordinator. In this role, you will guide new clients through the initial access process by completing screenings, coordinating assessments, gathering required documentation, verifying insurance, and providing essential first-visit information. Join a compassionate, collaborative team dedicated to connecting clients with the care they need.\n.\nThis position offers…\nEmployee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost\nMileage Reimbursement - Company paid for work functions requiring travel\nEmployee Discounts - Hotels, Theme Parks & Attractions, College Tuition\nWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce\nAdditional Perks & Benefits - Health, Dental, Life, & Much More - Scroll down to bottom of this post to for more info.\n.\nKey Responsibilities:\nGuide first-time clients and referring providers through the initial service-request process.\nConduct client screenings and schedule initial comprehensive assessments.\nCoordinate all required access tasks to support a smooth and prepared first visit.\nObtain client signatures, photographs, and applicable documentation.\nVerify insurance information accurately and efficiently.\nSend welcome emails with relevant details and instructions for each client’s first visit.\n.\nEducation, Experience, and/or Credential Qualifications:\nHigh school diploma or equivalent required.\nExperience in medical customer service and medical appointment coordination required.\n.\nAdditional Qualifications:\n.\nMake a Meaningful First Impression\nApply today to help clients feel informed, supported, and welcomed as they take their first steps toward receiving care.\n\nPosition Perks & Benefits:\nPaid time off: full-time employees receive an attractive time off package to balance your work and personal life\nEmployee benefits package: full-time employees receive health, dental, vision, retirement, life, & more\nTop-notch training: initial, ongoing, comprehensive, and supportive\nCareer mobility: advancement opportunities/promotingfrom within\nWelcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.\n\nBrightli is on a Mission:\nA mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.\nAs a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.\nWe are an Equal Employment Opportunity Employer.\nBurrell Behavioral Health is a Smoke and Tobacco Free Workplace.","description_format":"text","description_chars":3982,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Psychiatric Care","Addiction Treatment"],"lifecycle":[{"event":"open","at":"2026-11-12T03:11:47Z"}],"visa":[],"liveness":{"score":60,"band":"ok","label":"Likely open","p_open":1,"p_active":0.602,"p_room":1,"age_days":1,"expected_fill_days":30,"reasons":["conf:1","stale_co","win:early","comp:brand"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/brightli-client-onboarding-coordinator-2","json_url":"https://alion.io/job/brightli-client-onboarding-coordinator-2.json","meta":{"generated_at":"2026-11-12T15:27:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32264,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4513175},"rest":"https://alion.io/mcp/rest/get_company?id=4513175"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrightli-client-onboarding-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrightli-client-onboarding-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrightli-client-onboarding-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brightli-client-onboarding-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrightli-client-onboarding-coordinator-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4132799}},{"tool":"search_jobs","arguments":{"company":"brightli.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4132799},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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