{"id":749581,"url":"https://alion.io/job/brightside-health-staff-engineer-rcm","title":"Staff Engineer, RCM","company":{"id":171744,"name":"Brightside Health","domain":"brightside.com","url":"https://alion.io/company/brightside-health","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":160000,"max_usd":272000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":512},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Ruby on Rails","optional":false},{"name":"TypeScript","optional":false},{"name":"HIPAA","optional":true},{"name":"Ruby","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2026-05-08T17:29:53Z","employer_posted_date":"2026-05-08","last_verified_at":"2026-11-14T18:43:30Z","board_verified":true,"closed_at":null,"days_open":190,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":189},"description":"Brightside Health delivers life-saving virtual mental healthcare to everyone who needs it. We are powered by proprietary AI, purpose-built technology, a world-class clinician network, and a care model that rivals the best of in-person treatment. When combined with precision psychiatry and leading-edge therapeutic techniques, we’re able to improve outcomes for those with mild-to-severe clinical depression, anxiety, and other mood disorders. Our innovative approach has earned recognition from leading publications such as Healthline, Fortune, and Forbes, naming us 'Most Comprehensive,'and'Best Online Therapy for Anxietyand Depression.'\nWe take an action-oriented, purposeful approach with everything we do and seek out team members who value collaboration and thoughtful prioritization. As a result, our organization is looking for the brightest and most innovative talent in the industry. We can promise you that, as a member of the Brightside team, you’ll have the opportunity to collaborate alongside smart and driven people while growing your professional skills.\nWe are looking for an experienced Staff Engineer to lead technical work on our Enterprise team, reporting to the Engineering Manager, Enterprise. You'll own the systems behind eligibility, claims, billing, and payer integrations - work that directly determines whether patients understand their coverage and whether Brightside gets paid. You'll partner closely with Product, RCM Operations, and Clinical Operations to turn ambiguous, regulated problems into durable software. We're looking for someone who runs toward ownership and leaves every codebase, teammate, and process better than they found it.\nWhat you’ll be doing as Staff Engineer, RCM:\nA successful Staff Engineer on this team will not just write excellent code. They will make the Enterprise product perform better.\nIn practice, that means you will:\nIdentify the highest-leverage problems in eligibility, claims, billing, or payer workflows.\nConnect technical work to patient, operational, and business outcomes.\nUse data to understand where systems are failing and whether your changes worked.\nBuild tools that help non-engineering teams move faster and make better decisions.\nSimplify complex workflows without ignoring the realities of healthcare, insurance, and revenue cycle operations.\nHelp other engineers make better technical decisions.\nCreate clarity where there was ambiguity.\nShip work that is reliable, observable, and maintainable.\nRequirements:\nSignificant experience shipping production software, typically gained over 10+ years or through equivalent high-impact experience.\nStrong fluency with Ruby on Rails and modern TypeScript.\nSolid relational database experience, including schema design, query performance, data modeling, and safe migrations.\nExperience integrating with external APIs in production, including retries, idempotency, rate limits, partial failures, observability, and vendor quirks.\nA track record of operating autonomously on ambiguous, cross-functional problems.\nStrong product judgment: you can reason about user needs, operational workflows, edge cases, and tradeoffs.\nStrong data instincts: you can use metrics, logs, database queries, dashboards, and product analytics to understand what is happening and whether a change helped.\nDemonstrated ability to raise the bar of a team through code review, design review, mentorship, technical writing, or pattern-setting.\nExcellent written communication, including design docs, RFCs, incident write-ups, rollout plans, and clear decision records.\nComfort working in regulated or high-trust systems where correctness, privacy, and auditability matter.\nPreferred Qualifications:\nExperience with healthcare revenue cycle management, claims, eligibility, billing, insurance, payer integrations, or patient financial workflows.\nFamiliarity with healthcare transaction patterns such as eligibility checks, claim submission, remittance, clearinghouses, denials, or prior authorization.\nExperience with modularized monoliths, Packwerk, CQRS, event-driven systems, or service boundaries inside larger applications.\nExperience building internal tools for operations-heavy teams.\nExperience designing AI-assisted workflows, especially where human review, auditability, and safety matter.\nFamiliarity with HIPAA, PHI handling, SOC 2, or other regulated-industry constraints.\nBenefits:\nA competitive salary\nStock options so you have equity \nFully paid for comprehensive health care (medical, dental, vision)\nPet Insurance \nLife Insurance & Short / Long Term Disability \n401k Plan \nUnlimited PTO and sick leave\nParental Leave \nWork remotely and whatever schedule works best for you\nAdditional memberships and perks\nWork Environment & Culture\nAt Brightside Health, you’ll join a fully remote, mission-driven team that values flexibility and impact. You’ll collaborate with professionals across engineering, product, and clinical teams, all dedicated to transforming mental healthcare. Our culture fosters continuous learning, empathy, and cross-functional collaboration.\nWe celebrate diversity and are committed to equal employment opportunities based on merit, competence, and performance. Research shows that underrepresented groups often apply only if they meet 100% of the listed criteria-we encourage women, people of color, and LGBTQ+ job seekers to apply even if they don’t check every box.\nCompensation & Hiring Commitment\nFinal offers are determined by multiple factors, including location, experience, and expertise. If you have questions about compensation bands, please ask your recruiter.\nAt Brightside, we recognize that building life-changing technology for mental health is both a responsibility and a privilege. We set high standards while ensuring every team member is valued, trusted, and empowered in an environment driven by inclusion and impact.","description_format":"text","description_chars":5875,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Continuous learning","Equity","Life insurance","Parental leave","Stock options","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Digital Mental Health"],"lifecycle":[{"event":"open","at":"2026-09-11T15:21:31Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.375,"p_room":0.28,"age_days":189,"expected_fill_days":49,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/brightside-health-staff-engineer-rcm","json_url":"https://alion.io/job/brightside-health-staff-engineer-rcm.json","meta":{"generated_at":"2026-11-14T19:36:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24130,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":171744},"rest":"https://alion.io/mcp/rest/get_company?id=171744"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fbrightside-health-staff-engineer-rcm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fbrightside-health-staff-engineer-rcm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fbrightside-health-staff-engineer-rcm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/brightside-health-staff-engineer-rcm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fbrightside-health-staff-engineer-rcm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":749581}},{"tool":"search_jobs","arguments":{"company":"brightside.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":749581},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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